• Support with organizational, administrative and service-related tasks in day-to-day operations. • Scan and digitally assign incoming mail. • Send identification chips for meal distribution to students or their parents. • Assist with general office tasks (filing, data maintenance, internal organization). • Archive documents and records. • Receive incoming customer inquiries (by phone or via a ticketing system).

• Support the head of IT in all administrative and organizational tasks • Independent system, user and permissions administration (Azure Virtual Desktop / Exchange Online) • Management, maintenance and support of our IT systems • Planning, participation in and coordination of IT projects • Help desk and first-level support • Selection, installation, configuration and documentation of new hardware and software under Windows 11 (Multi-Session) • Conducting employee training • Independent administration of Office 365 applications and presentation of appropriate system solutions • Analysis and sustainable resolution of hardware and software faults including documentation • Maintenance and upkeep of the company website (WordPress-based) • Management of our cloud PBX telephone system as well as installation and configuration of our VoIP phones • Mobile Device Management (iOS-based) with Microsoft Intune • Coordination of all technical service providers, invoice and contract management

• Execute the core tasks and responsibilities, listed in the Job Profile Task/Responsibilities section of this document, with minimal supervision • Maintain cognizance and fluency in company IT hardware and supporting software systems • Coordinate with hardware OEMs, software vendors, 3rd party IT support staff, and company IT management personnel to ensure PLM systems remain available, functional, and operable with minimal downtime • Gain fluency in Teamcenter (TC) functionality, including an understanding of contract configuration/data management requirements, naming conventions, author/reviewer/approver assignments and their influence on workflows, etc. • Develop processes and procedures for the use, expansion, and enhancement of Teamcenter as a fully integrated PLM tool • Early efforts shall be focused on Computer-Aided Design (CAD) file management and document management, including part creation, change control, and assembly integration • Work with team partners and subcontractors to enable their access and ability to exchange files and documents with company TC instances while ensuring IT security, user authentication, and data integrity • Maintain and monitor Teamcenter Development, Integration, Quality Assurance, and Production environments • Stay abreast of new modules, capabilities, and upgrades to the TC software • Evaluate and coordinate upgrades, including the performance of the installations, with remote support from the OEM or 3rd party service organizations • Manage licenses and annual maintenance for all users • Manage users on TC organization • Support users with all issues surrounding TC • Interface with the TC supplier/OEM on any unresolved technical issues • Ensure effective training for all users • Ensure fully functional and detailed training manuals for both users and system administrator • Streamline Teamcenter for users to ensure user-friendliness • Attends Configuration Control Board meetings, as required • Play an active role to ensure safety and quality culture is promoted and continually improved • Maintain professional demeanor and behavior at all times in all forms of communication • Perform other duties as assigned by manager.

Join the YMCA Child Care Team! Be the Spark! Join our professional and passionate team. Be the spark that ignites the potential in others. YMCA of Southwestern Ontario is one of the largest not-for-profit providers of licensed child care in Canada and we have been making a positive difference in the communities we serve by providing quality childcare for over 50 years! At the Y, we are committed to providing you with opportunities to develop your knowledge, skills, and career while you enhance the experience of the children and families that we serve. Position: CES Registration Administrator - Fulltime Permanent Start Date: Approximately April 27, 2026 Location: Can be any part of our region in Southwestern Ontario. Employees in this position are currently working remotely. Compensation: $18.00-$20.00 per hour As part of your total compensation: - Receive a complimentary YMCA personal membership to our Health & Fitness facilities, and discounts on YMCA child care and camp programs - Access vacation entitlement in accordance with the employment standards regulations, and up to 12 paid personal days annually - Benefits package and Pension, after 90 days probation - Be part of a caring and supportive network of people to help each other succeed - Complimentary access to wellness and counselling services In this role, you will: - Follow YMCA of Southwestern Ontario policy and procedures - Act as a YMCA ambassador, demonstrating YMCA core values in your daily work - Input children’s registrations into the association’s operating system and provide payment details to the families - Liaison with Municipalities and other 3rd parties for family subsidy information - Review all registrations and return to Directors when incomplete - Complete amendments and withdrawals and give payment details to the families - Link/post 3rd party payments - Complete subsidy reporting to municipalities (OCCMS) - Update fee changes and input new courses and instances - Collect returned payments from families, determine suspension of care with Manager approval, and send accounts to manager for collection - Amend family information as required - Review and complete any amendments from the class list checks - Process and link funding rebates - Prepare refund transaction and form and submit for approval and processing - Work with the Finance department on tracking and reconciling child-care specific funding and spending as directed - Support the Finance department in meeting the reporting needs of Child Care - Perform other sundry duties as assigned Education & Skills Qualifications: - Excellent communication, analysis and computer skills including Microsoft’s Excel, Word, Outlook, Publisher and Acrobat Pro - Well developed organization and time management skills - Strong mathematical and problem solving skills - Commitment to customer service and teamwork - 1-2 years of experience in a reception or administration position is an asset - 1-2 years of experience with a registration system is an asset, Avocado is preferred - Legally entitled to work in Canada Why the Y? The YMCA of Southwestern Ontario is committed to the development of healthy communities and welcomes people of all backgrounds, beliefs, and abilities. We are committed to helping our employees reach their full potential and are recognized by Forbes as one of Canada’s Top Employers. We offer meaningful employment and the opportunity to make a difference in the lives of individuals and families. We thank all applicants for their interest; however, only those selected for an interview will be contacted.NOTE: The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.