• Customise and optimise the NetSuite platform to improve functionality and usability. • Develop and implement detailed reporting solutions for actionable business insights. • Create and manage custom fields, records, workflows, and scripts to align with organizational needs. • Oversee the setup and configuration of new entities within NetSuite. • Lead the migration of financial data and processes from MYOB to NetSuite, ensuring accuracy and efficiency. • Collaborate with cross-functional teams to gather requirements, identify solutions, and implement enhancements. • Train team members to maximise NetSuite’s capabilities and effectiveness. • Ensure system security, compliance, and best practices are maintained.

• Support with organizational, administrative and service-related tasks in day-to-day operations. • Scan and digitally assign incoming mail. • Send identification chips for meal distribution to students or their parents. • Assist with general office tasks (filing, data maintenance, internal organization). • Archive documents and records. • Receive incoming customer inquiries (by phone or via a ticketing system).

• Support the head of IT in all administrative and organizational tasks • Independent system, user and permissions administration (Azure Virtual Desktop / Exchange Online) • Management, maintenance and support of our IT systems • Planning, participation in and coordination of IT projects • Help desk and first-level support • Selection, installation, configuration and documentation of new hardware and software under Windows 11 (Multi-Session) • Conducting employee training • Independent administration of Office 365 applications and presentation of appropriate system solutions • Analysis and sustainable resolution of hardware and software faults including documentation • Maintenance and upkeep of the company website (WordPress-based) • Management of our cloud PBX telephone system as well as installation and configuration of our VoIP phones • Mobile Device Management (iOS-based) with Microsoft Intune • Coordination of all technical service providers, invoice and contract management

• Execute the core tasks and responsibilities, listed in the Job Profile Task/Responsibilities section of this document, with minimal supervision • Maintain cognizance and fluency in company IT hardware and supporting software systems • Coordinate with hardware OEMs, software vendors, 3rd party IT support staff, and company IT management personnel to ensure PLM systems remain available, functional, and operable with minimal downtime • Gain fluency in Teamcenter (TC) functionality, including an understanding of contract configuration/data management requirements, naming conventions, author/reviewer/approver assignments and their influence on workflows, etc. • Develop processes and procedures for the use, expansion, and enhancement of Teamcenter as a fully integrated PLM tool • Early efforts shall be focused on Computer-Aided Design (CAD) file management and document management, including part creation, change control, and assembly integration • Work with team partners and subcontractors to enable their access and ability to exchange files and documents with company TC instances while ensuring IT security, user authentication, and data integrity • Maintain and monitor Teamcenter Development, Integration, Quality Assurance, and Production environments • Stay abreast of new modules, capabilities, and upgrades to the TC software • Evaluate and coordinate upgrades, including the performance of the installations, with remote support from the OEM or 3rd party service organizations • Manage licenses and annual maintenance for all users • Manage users on TC organization • Support users with all issues surrounding TC • Interface with the TC supplier/OEM on any unresolved technical issues • Ensure effective training for all users • Ensure fully functional and detailed training manuals for both users and system administrator • Streamline Teamcenter for users to ensure user-friendliness • Attends Configuration Control Board meetings, as required • Play an active role to ensure safety and quality culture is promoted and continually improved • Maintain professional demeanor and behavior at all times in all forms of communication • Perform other duties as assigned by manager.