What We Need Looking for a summer internship with a highly dynamic, entrepreneurial company? Seeking a rewarding summer experience that will stand out from the crowd? Corpay Cross-Border is a leading global payments firm headquartered in Atlanta, GA. We invite you to join our 8-10-week paid summer internship program for rising juniors and seniors currently enrolled at a college or university. How We Work As an intern, you will be expected to work in a virtual environment, preferably PST timezome. Corpay will set you up for success by providing: - Company-issued equipment - Formal, hands-on training - Tailored learning to meet the needs of your undergraduate major and/or personal goals post-graduation Role & Responsibilities This full-time internship will involve collaborating directly with our Global Director, Sales Enablement for Corpay Cross-Border and his team, focusing on AI-lead gen and prospecting initiatives, streamlining workflow processes, market research, and competitive intelligence. Responsibilities will include, but are not limited to: - Assisting our internal lead gen and data enrichment team members with daily tasks, including learning how to use AI to identify and source prospects for the sales teams - Conducting market research to determine new verticals for Cross-Border sales teams to prospect effectively, and analyzing our existing client data to determine where Cross-Border should continue to mine opportunities in our strongest industries - Managing and updating our competitors’ database and providing support for our monthly newsletter and incoming alerts - Creating and building reporting capabilities across Salesforce or Power BI to better understand our data from an analytics perspective - Helping to re-create and build out our Standard Operating Procedures (SOPs) for the Sales Enablement team, including best practices and recommended workflows - Interfacing with junior-level sales team members to learn more about the sales process, prospecting, and how to become a successful and effective salesperson The intern will be supervised and expected to participate in weekly meetings, 1:1 sessions, and any ongoing discussions with other team members or leaders within the business. Additional supervision will include: - Setting expectations and goals throughout the duration of the internship - Honing skills and knowledge regarding strategic growth and how it applies to the function of our business - Providing quality feedback based on ideas, and suggestions regarding the internship projects - Team mentorship fostering a positive learning environment Qualifications & Skills - To be eligible, students need to remain enrolled in a Bachelor's degree program at an accredited college or university for the entire duration of the internship - Rising college junior or senior majoring in Business, Marketing, or relevant discipline - Strong academic record with a 3.5 GPA or greater - Strong written, verbal, analytical, and interpersonal skills are required - Must display maturity and a high-level of professionalism - Must be able to work cross-functionally with team members and others across the organization - Must be able to work 30 to 40 hours for 8-10 weeks during the summer months #LI-DR1

• Strategic market development & account strategy: develop and own go-to-market strategy • Prospecting, sales cycle & closing: identify and develop new business opportunities • Manage and grow existing Industrial Manufacturing & Logistics accounts: strategic account development and identification of business potential • Cross-functional collaboration: work closely with the sales leadership team, marketing, and customer success teams • Revenue ownership: accountable for revenue targets and driving growth in the segment • Forecasting & CRM management: own forecasting and maintain transparent pipeline planning in the CRM system

• Du entwickelst und verantwortest die Go-to-Market-Strategie für den Medical Tech-Sektor • Du identifizierst und priorisierst OEMs sowie Tier-1- und Tier-2-Zulieferer, baust eine nachhaltige Pipeline auf und positionierst PartSpace durch strategische Account-Entwicklung als starken Partner für Engineering-, Einkaufs- und Cost-Engineering-Teams • Du identifizierst und entwickelst neue Geschäftsmöglichkeiten durch gezielte Prospecting-Aktivitäten, Networking, Branchenveranstaltungen und dein persönliches Netzwerk im Medical Tech-Umfeld • Du betreust unsere bestehenden Medical Tech-Kunden und entwickelst diese strategisch weiter • Du arbeitest eng mit unserem Sales Leadership Team, Sales Development Representatives, Marketing sowie Produkt- und Customer-Success-Teams zusammen • Du übernimmst die Verantwortung für deine Umsatzziele und trägst aktiv zum Wachstum des Unternehmens im Medical Tech-Segment bei • Du verantwortest das Forecasting deiner Opportunities und stellst eine transparente sowie strukturierte Pipeline-Planung in unserem CRM-System sicher

*This is a remote position* Position Summary: Remote Market Agents provide end-to-end remote support to customers throughout the vehicle pickup, usage, maintenance, and return process. Acting as the primary point of contact, agents assist customers via phone, email, SMS, and messaging tools to ensure a smooth customer experience. Responsibilities include coordinating vehicle setup and pickup, managing documentation, handling maintenance and repair issues, coordinating vendors and towing services, supporting accident and claims follow-ups, and ensuring timely customer and vendor communications. Agents work independently while collaborating with internal teams to ensure operational efficiency and customer satisfaction across remote markets. Essential Duties and Responsibilities (include, but are not limited to the following): - Assist customers with remote vehicle pickup through phone calls, SMS, email, and messaging platforms - Guide customers through vehicle setup prior to pickup and ensure all required documentation is completed and submitted after pickup - Update internal systems accurately with customer, vehicle, and service information - Receive, document, and manage customer-reported issues including mechanical concerns, tire repairs or replacements, towing needs, and service requests - Schedule service appointments with approved vendors and identify new vendors when necessary - Follow up with vendors on repair status and payments until services are completed - Conduct bi-monthly (every 10,000 miles) maintenance follow-ups for all assigned remote market vehicles - Manage accident and claims follow-ups, ensuring customer and vehicle safety - Collect vehicle condition reports, invoice customers for damages, follow up on payments, establish payment arrangements when applicable, and coordinate vehicle returns - Coordinate vehicle retrieval from impound lots, including towing arrangements and payment follow-up - Support customer requests related to vehicle swaps and upgrades - Follow up with vendors regarding pending repairs, windshield replacements, and parts installations - Coordinate parts orders from main offices and schedule repairs upon parts arrival - Schedule towing services through approved vendors or third-party platforms such as Honk or Urgently and confirm service completion - Assist customers with rideshare-related questions and app usage - Perform daily outbound and inbound communications with customers, Tesla Service Centers, towing companies, impound facilities, repair shops, and other service providers - Conduct collections follow-ups with customers regarding outstanding balances, negotiate payment arrangements, and track compliance - Maintain organized records, follow-ups, and task tracking to ensure timely resolution of all assigned cases Qualifications Required: - Ability to work remotely and independently with minimal supervision, while the agent will join a daily meet session for support and daily Q&A - Availability to perform outbound calls and ongoing customer follow-ups during assigned working hours - Reliable internet connection, computer, headset, and phone access suitable for VoIP or cloud-based systems - Strong customer service orientation with a problem-solving mindset Education and Experience: - High school diploma or equivalent required - Post-secondary education in business, communications, customer service, or a related field preferred - Prior experience in customer support, fleet operations, logistics, automotive services, call center operations, or collections preferred - Experience working with vendors, service providers, or third-party platforms is a plus Skills and Abilities: - Excellent verbal and written communication skills in English, Spanish is a plus - Strong customer-focused approach with empathy and professionalism - Ability to manage multiple cases, follow-ups, and priorities simultaneously - Strong organizational and documentation skills with attention to detail - Ability to negotiate payment arrangements and handle sensitive conversations professionally - Problem-solving skills with the ability to think proactively and propose solutions beyond standard procedures - Comfortable working independently within a team-oriented environment - Ability to track tasks, deadlines, and follow-ups without direct supervision - Proficiency with email, CRM systems, ticketing tools, spreadsheets, and messaging platforms Salary: $560/bi-weekly