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A trusted platform delivering high-quality, personalized health coverage for large and medium-sized companies.
Account Manager
Location
United States
Posted
81 days ago
Salary
$85K / year
Seniority
Mid Level
Job Description
Account Manager
SureCo
• Serve as primary point of contact for assigned customer accounts • Own day-to-day customer health and satisfaction for your portfolio • Lead Annual Benefits Planning (ABP) process for assigned accounts with senior AM guidance and support • Build strong relationships with brokers and customer HR teams • Support new customer onboarding by coordinating with cross-functional teams • Monitor customer health indicators and escalate concerns appropriately
Job Requirements
- 2+ years of customer-facing experience in account management, customer success, or client services
- Strong organizational and coordination skills
- Excellent written and verbal communication abilities
- Ability to learn complex products and systems quickly
- Customer-first mindset with focus on problem-solving
Benefits
- 100% remote position
- Annual salary of $85,000
- Bonus based on company performance and customer retention goals
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