• Document checking against L/C or SBLC should be as per UCP/ISBP/ISP as applicable and corresponding to all applicable ICC guidelines as well as internal policies of the bank • Perform sanction checking of relevant parties in documents • Handle Commodity Trade Operations documents • Responsible for inputting documents into the system and prepare SWIFT for advising • Ad-hoc tasks given by the Team Head • Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues.

• Provide advice and consultation to commercial customers related to Export Finance, Export Payments, Document Checking, Letter of Credit Advising/Confirmation/Transfer, Collections, Risk Participation. • Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations. • Ensure all procedures that are developed comply with Bank Policy and Guidelines. • Review customer complaints and take immediate action to satisfy them. • Ensure MBOs achieved on time. • Exercise due diligence in checking applications particularly for Priority Customers, High value transactions, request for Back to back Letters of Credit/ Red clause letter of credit. • Ensure SLA adherence. All processing should be as per SOP/OPM’s and UCP/ISBP as applicable and approved as Product Program. Charges recovery to be as per the extant guidelines. • Perform sanction checking of relevant parties in documents, checks related to TBML • Handle Commodity Trade Operations documents • Ensure no unattended reconciliation entries pending in Nostro or Internal accounts on daily basis. • Ensure cross skilling for entire team in at least 2 more products.

• Receive hands-on training across operations, management, and purchasing • Observe experienced employees to acquire knowledge of methods, procedures, and standards of performance for a successful sales center • Shadow contractors/builders, service/maintenance, and retail store customers to learn aspects of the swimming pool, irrigation, and landscaping businesses • Assist in pulling orders from the warehouse and transfers items between sales center locations • Perform cycle counts in the warehouse and compare numbers to inventory software to ensure accuracy • Learn Prelude inventory system/ADS shortcuts and screens • Assist with accounts receivable and accounts payable duties • Prepares and mails daily invoices and files pertinent paperwork in the correct files • Review the P&L with the sales center manager • Attend conference calls with Recruiters, MIT Program Manager and other Interns • Complete operations project(s) by the end of the internship • Other job duties and special operations projects as assigned

• Lead and manage the operations delivery and collateral management teams • Oversee mortgage investor delivery, collateral, and transaction management processes • Ensure accurate and timely management of collateral documentation • Maintain compliance with regulatory requirements and internal policies • Collaborate with internal and external stakeholders for smooth operations • Develop and monitor key performance indicators (KPIs) • Contribute to the company's strategic plans