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Care Coordinator

Frontend EngineerSoftware EngineerFull TimeRemoteMid LevelTeam 10,001+Since 1994H1B No SponsorCompany SiteLinkedIn

Location

Washington

Posted

61 days ago

Salary

$21 - $23 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Care Coordinator

DaVita Kidney Care

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments • Perform outbound calls and respond to inbound calls from patients, providers, and Village resources • Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed • Assist the clinical team with moving patients through the continuum of care by completing tasks as directed • Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs • Communicate directly with patients in a timely and professional manner • Maintain accurate, complete, and confidential documentation • Demonstrate exceptional two-way communication, both oral and written • Act in alignment with DaVita’s mission and values to deliver high-quality patient care

Job Requirements

  • High school diploma or GED required
  • 2+ years of experience in a professional office environment
  • Ability to handle confidential information with discretion and sound judgment
  • Strong verbal communication skills
  • Proficiency in Microsoft Office, Excel, and Outlook
  • Prior experience with Electronic Medical Records preferred
  • Commitment to service excellence and patient satisfaction
  • Ability to work autonomously while collaborating effectively with the team
  • Home workspace must provide a quiet, private environment with reliable high-speed internet

Benefits

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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