• Design and write, or manage external contractors in the writing of, curriculum assets such as session guides, assessments, labs, skills application activities and more for both online and in-person learning settings. • Create exceptional learning experiences in virtual settings, such as an LMS. • Co-develop a project plan for creating a new curriculum or revising an existing one in partnership with a Global C&I Lead (or Senior C&I Leads in select regions) • Participate in curriculum team projects on an as needed basis, to improve curriculum development processes (e.g., documenting best practices, developing e-learning capabilities, revising universal sessions) • Design and write, or manage external contractors in the writing of, online instructor onboarding courses to familiarize instructors with curriculum materials, according to instructor(s), program and country needs, as needed • Independently track and report progress according to the plan • Facilitate communication and stakeholder management as it relates to project completion, with the Global C&I Lead (or Senior C&I Leads in select regions), contract designers, SMEs, technical vendors, employers, and/or delivery partners • Build collaborative relationships with stakeholders as it relates to project completion, by understanding their needs, representing the curriculum team’s needs, and responding to requests and questions • Support the Global C&I Lead in recruiting of contract designers, if needed • Provide feedback and peer-review for other team members to further develop their practice • Support program adoption and implementation, including launching the affiliate online customization process (support with LMS customization, local calendars, TTT, and more) and ensure on-time instructor course completion.

• Lead, mentor, and inspire a high-performing, inclusive product design team • Partner with Research and Content Strategy to create a cohesive experience vision across multiple digital initiatives • Create and evangelize strategic deliverables like experience roadmaps and design principles • Foster agile ways of working, rapid experimentation, and test-and-learn practices • Serve as a senior point of contact for executive and cross-functional partners • Ensure adherence to design system standards and accessibility requirements • Partner with CX Insights to shape long-term research strategies and champion continuous discovery • Leverage analytics and performance metrics to inform decisions

• Work with other team members to support the enhancement of the Bank’s digital user experience by creating and iterating prototypes, visual designs, digital design assets, user journey maps, wireframes, etc. as assigned • Ensure that digital products, services, and channels deliver an efficient, easy-to-use, accessible experience for clients • Help understand and advocate for product design that supports the needs and behaviors of the target audience to the product team • Develop an understanding of brand guidelines and apply visual elements and styles to user interfaces • Assist in conducting user interviews or surveys • Analyze research outcomes and help compile reports • Use data to help draft user personas and scenarios to inform design decisions • Perform competitive analysis to identify patterns and best practices • Collaborate with other design team members to create assets as needed • Work with enterprise design and product, technology, and QA stakeholders to measure product and team success • Contribute to brand guidelines and standards for the enterprise design team

• Join the collaborative, innovative team at DOMVS iT; • Support the development of digital products.