Role Description AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications, or simply looking for a people-focused career with long-term growth potential, this opportunity offers a strong foundation to build professional experience. We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit programs, helping you develop valuable skills while working from anywhere in the United States. - Connect with individuals who have expressed interest in learning about benefit programs - Schedule and conduct virtual consultations with clients via Zoom - Guide individuals and families through available benefit options - Assist clients through the enrollment process with professionalism and care - Maintain accurate and organized digital client records - Provide responsive customer support and follow-up communications - Participate in weekly training and mentorship sessions - Build positive client relationships that support long-term trust and service Qualifications - Strong interpersonal and communication skills - Organized, self-motivated, and comfortable working independently - Confident speaking on video and comfortable using digital tools - Passion for helping others and contributing to a service-focused mission - Experience in customer service or client-facing roles is helpful but not required Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a functioning webcam Benefits - 100% remote work environment - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Full training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Clear advancement paths into leadership roles - Collaborative, mission-focused team culture Company Description AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.

• Correspond with clients via different customer support channels • Encourage clients to maximize platform features and develop beneficial workflows • Own customer experience and guide them to resolution with minimal effort • Articulate customer insights to product, development, and marketing teams • Educate and empower users to become better ClickUp users • Contribute to the improvement of team processes and client-facing support documentation

Job Summary Responsible for analyzing and processing agent change requests to ensure accuracy, completeness, and compliance. Collaborates with internal teams—including Service, Onboarding, Sales Consultants, Licensing, and Commissions—to ensure timely and accurate updates across all systems of record. Communicates changes to all relevant parties, follows up on incomplete requests, and provides support to team members as needed while maintaining professional and effective communication. Principal Duties & Responsibilities: 80% – Production / Customer Service: Review and process agent change requests, ensuring all required documentation is received. Obtain missing information as needed, update systems of record, and notify all impacted parties of approved changes. 15% – Relationship Management: Maintain effective working relationships with internal and external partners by addressing inquiries and resolving issues related to agent changes. 5% – Process Improvement: Participate in special projects and contribute to ongoing process improvement initiatives. Job Specifications: Education: High school diploma or equivalent required. Benefits: Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance. ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Location Portland, Oregon (Remote) Employment Type Contractor Minimum Experience Experienced Compensation $22/hour

• Responding to customer service calls and correspondence according to Standard Operating Procedures and contact requirements • Receiving calls from child support customers and other stakeholders • Documenting correspondence and contacts in accordance with Standard Operating Procedures and contract requirements • Completing SMI system and State system updates in accordance with Standard Operating Procedures and contract requirements