Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motivated individuals to become successful booking agents. Our mission is to empower self-driven, travel-loving entrepreneurs to work from anywhere while creating unforgettable travel experiences for clients. Whether booking your own vacations or helping others plan theirs, our team members enjoy the freedom of being their own boss while earning income doing what they love. We are currently expanding and seeking passionate people who are: ️ Self-motivated ️ Excited about travel ️ Ready to transform their vacations into a business opportunity At Hello Sunshine Travels, we believe travel should not only be an adventure it can also be a paycheck. Role Description This is a full-time remote role for a Client Services Associate. The Client Services Associate will be responsible for handling customer inquiries and providing exceptional customer support. Daily tasks will include responding to emails and phone calls, resolving client issues, assisting with travel bookings and reservations, and ensuring overall customer satisfaction. The associate will also work closely with the finance team to process payments, provide budgeting assistance, and manage invoices. Qualifications - Client Services and Customer Service skills - Customer Support and Communication skills - Basic knowledge of Finance and related processes - Proven ability to multitask and handle multiple client interactions simultaneously - Strong problem-solving skills and a detail-oriented mindset - Experience in the travel or hospitality industry is beneficial

Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motivated individuals to become successful booking agents. Our mission is to empower self-driven, travel-loving entrepreneurs to work from anywhere while creating unforgettable travel experiences for clients. Whether booking your own vacations or helping others plan theirs, our team members enjoy the freedom of being their own boss while earning income doing what they love. We are currently expanding and seeking passionate people who are: ️ Self-motivated ️ Excited about travel ️ Ready to transform their vacations into a business opportunity At Hello Sunshine Travels, we believe travel should not only be an adventure it can also be a paycheck. Role Description This is a full-time remote role for a Client Services Associate. The Client Services Associate will be responsible for handling customer inquiries and providing exceptional customer support. Daily tasks will include responding to emails and phone calls, resolving client issues, assisting with travel bookings and reservations, and ensuring overall customer satisfaction. The associate will also work closely with the finance team to process payments, provide budgeting assistance, and manage invoices. Qualifications - Client Services and Customer Service skills - Customer Support and Communication skills - Basic knowledge of Finance and related processes - Proven ability to multitask and handle multiple client interactions simultaneously - Strong problem-solving skills and a detail-oriented mindset - Experience in the travel or hospitality industry is beneficial

Einleitung Du liebst es, Menschen zu unterstützen, Orientierung zu geben und komplexe Themen verständlich zu erklären? Finanzielle Sicherheit und Wohlbefinden sind für dich ein zentraler Bestandteil von Lebensqualität – und du möchtest dieses Wissen nutzen, um andere nachhaltig zu stärken? Dann ist diese Position genau das Richtige für dich! Als Feel-Good-Manager / Kundenberater (all genders) mit Fokus Financial Wellbeing bist du die erste Anlaufstelle für Mitarbeitende unserer Kund:innen, wenn es um finanzielle Benefits, Absicherung und Vorsorge geht. Du verbindest empathische Beratung mit fachlicher Expertise und sorgst dafür, dass sich Mitarbeitende gut informiert, wertgeschätzt und finanziell gut begleitet fühlen. Werde Teil unseres Teams und gestalte Financial Wellbeing erlebbar – menschlich, verständlich und auf Augenhöhe. Deine Aufgaben - Du berätst Mitarbeitende unserer Kund:innen individuell zu Financial Wellbeing, Versicherungen, Vorsorge und finanziellen Benefits (B2C). - Du betreust Kund:innen telefonisch, schriftlich und virtuell und sorgst für eine positive Service- und Nutzererfahrung. - Du bearbeitest Kundenanfragen und Serviceprozesse eigenständig – von der Beratung bis zur Umsetzung. - Du erklärst komplexe Finanz- und Versicherungsthemen verständlich und kundenorientiert. - Du bringst dich aktiv in die Weiterentwicklung von Services und Prozessen im Bereich Financial Wellbeing ein. Dein Profil - Du verfügst über eine abgeschlossene Ausbildung oder ein Studium im Finanz-, Versicherungs- oder Bankbereich (z. B. Versicherungskaufmann/-frau, Fachwirt:in für Finanzanlagen, Bankausbildung, Steuerberater:in). - Du bringst Berufserfahrung in der Kunden- oder Finanzberatung (B2C) mit. - Du verfügst über eine ausgeprägte Service- und Kundenorientierung sowie Freude an beratender Tätigkeit. - Du gehst sicher mit IT-Systemen, CRM-Tools und digitalen Anwendungen um. - Du arbeitest selbstständig, sorgfältig und kundenorientiert und verfügst über sehr gute Deutschkenntnisse in Wort und Schrift. Was Dich erwartet - Flexible Arbeitszeiten, modernes Büro auf Fuerteventura oder remote auf den kanarischen Inseln - Workation mit Extras: Bis zu 4 Wochen EU-Workation pro Jahr – inkl. Flug & Unterkunft bei Wahl des Standorts München - Faire Konditionen: 30 Urlaubstage, unbefristeter Vertrag & private Zusatzkrankenversicherung - Attraktive-Vergütung: Überdurchschnittliches Gehalt im Landesvergleich - Einfacher Start: Unterstützung bei der NIE-Nummer & Behördengängen und ein herzliches Team vor Ort Bitte beachte: Das Bewerbungsverfahren wird zentral über die ValueNet Group koordiniert. Gemeinsam Vielfalt leben Bei ValueNet fördern wir aktiv Vielfalt und Chancengleichheit. Wir laden Menschen aller Hintergründe ein, sich zu bewerben – unabhängig von Hautfarbe, Nationalität, Religion, Weltanschauung, sexueller Orientierung, Geschlechtsidentität, Alter oder Behinderung. Denn Vielfalt bereichert unser Team und schafft Raum für Innovation und gemeinsame Erfolge. Werte, die verbinden Nachhaltigkeit ist für ValueNet mehr als ein Wort – sie ist fester Bestandteil unseres Handelns, unserer Produkte und Dienstleistungen. Begeisterung, Vertrauen, Mut und Verantwortung prägen unsere Kultur. Wir setzen uns aktiv für ein inklusives Umfeld ein, das die Individualität jedes Einzelnen respektiert und unsere gemeinsamen Ziele stärkt. Kontakt Kristina Muno Talent Acquisition Specialist Tel: +49 89 437803143 Mail: bewerbung@myvalbo.de Weitere Details zur Unternehmensgruppe *ValueNet Group – Unsere Unternehmensgruppe umfasst: - ValueNet HR & Digital GmbH - ValueNet HR IT Solutions SLU, S.COM - Steinsee Gastro & Event GmbH & Co. KG - BONAGO Incentive Marketing Group GmbH - encorePeople GmbH - daydreams Deutschland GmbH & Co. KG

Your role at DynatraceYour role at Dynatrace Move fast, make an impact. We're hiring a Senior Product Manager to own our response to customer needs in a fast-moving market. You are pragmatic, customer-obsessed, and ready to build the connective tissue between customer reality and our rapid product decisions. In this role, you’ll work in a rapidly evolving landscape, ensuring critical customer needs are captured and addressed with urgency and transparency. You'll directly influence our product direction, empowering our teams to deliver innovative solutions at speed. Join us and help shape the future of our product in a dynamic environment. In this role, you - will be the one who brings clarity to chaos. - excel at building bridges, fostering trust and alignment between our customers' needs and our internal teams' goals. - have a proven ability to navigate the inherent tension between customer expectations and development capacity, making you a skilled negotiator and a pragmatic strategist. - will have a direct impact on customer satisfaction, organizational efficiency, and product prioritization. - will represent our most strategic customers inside the company — and ensure their needs translate into clear, data‑driven insights for Product Leadership. - are a trusted voice, a calm problem solver, and a key builder of our long‑term escalation and RFE operating model. What You´ll Do: - Own the Customer Feedback Process: Design and manage our end-to-end process for enhancement requests, translating customer needs into clear, data-driven priorities for our product teams. - Serve as a Key Customer Advocate: Act as the primary point of contact for our most strategic enterprise customers, managing escalations with empathy and ensuring transparent communication. - Drive Strategic Insights: Create cross-functional visibility by building dashboards and reports that highlight the business impact of customer needs and emerging trends. - Improve Operational Excellence: Continuously refine and automate our tools and workflows to ensure customer feedback is handled efficiently and professionally. What will help you succeed - Experience with the Dynatrace platform - Deep customer empathy and the ability to understand what customers really need. - Strong diplomacy, negotiation, and crisis‑management instincts. - Excellent communication skills — written, verbal, and executive‑facing. - Ability to build trust quickly with both unhappy customers and internal leaders. - A product mindset: you understand how product, engineering, and roadmap processes work. - Comfort working with data to evaluate demand, impact, and prioritization. - Experience in Product Management, Engineering, Post‑Sales, or a similar role that bridges customer needs and product reality. - You ask the right questions, challenge assumptions, and keep pushing until you understand the full picture. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. - Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 85,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.