Description Job Title: Clinical Subject Matter Expert Department: Operations – Services Reports To: RavenTek Program Manager Location: Remote Schedule: Monday – Friday Hours: Full-time, 40-hours/week FLSA Status: Hourly, Nonexempt Clearance: Public Trust Position Summary The Clinical Subject Matter Expert (SME) provides experts with clinical knowledge and operational guidance during the deployment of a healthcare system across multiple sites. This role ensures that workflows, documentation practices, and user adoption align with clinical standards and organizational goals. The Clinical SME serves as a key liaison between clinical stakeholders and technical teams, ensuring that system configuration and operational workflows reflect real-world clinical practice. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer. Requirements Essential Duties and Responsibilities - Serve as the clinical operations subject matter expert during deployment to ensure system workflow, support, patient care, and clinical practice alignment; provide support to end-users with troubleshooting of functional issues. - Act as a liaison between clinical staff and technical teams to ensure system configuration aligns with real-world clinical needs. - Identify workflow gaps or issues and provide recommendations for process and system improvements. - Assist with change management communication and stakeholder engagement across multiple deployment sites to ensure seamless communication and operational readiness. - Provide on-site and virtual clinical workflow validation during system go-live and stabilization periods. - Conduct end-user rounding to gather feedback, assess adoption, and identify opportunities for workflow optimization. - Support development and delivery of clinical training reinforcement and just-in-time education during deployment. - Participate in configuration review sessions to validate build decisions against clinical best practices and regulatory standards. - Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period. - Submit Monthly Status Reports on a regular basis, as required. - Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly. - Complete required compliance training as assigned. - Other duties as assigned. - Ability to travel up to 70%. Knowledge and Critical Skills - Strong understanding of clinical operations and healthcare workflows. - Ability to assess information and knowledge-based needs of healthcare professionals and patients. - Knowledge of procurement, customization, development, implementation, management, evaluation, and continuous improvement of clinical information systems, such as EHRs and order-entry systems. - Expertise to identify workflow gaps and recommend practical improvements. Education & Work Experience - Master’s Degree in Healthcare or related scientific, technical, or clinical discipline required; an additional 8 years of relevant experience may be substituted in lieu of degree requirement. - Minimum of 4+ years of professional work experience. - Experience developing, implementing, and refining clinical decision support systems. Certifications, Licenses - N/A Special Requirements - Ability to obtain and maintain Public Trust level clearance. Work Environment Employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis. Physical Demands To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential. ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer. This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary At Curana Health, we are committed to supporting the health, dignity, and comfort of residents in senior living communities. Our National After-Hours Call Team plays a vital role by providing compassionate telephonic care and clinical direction during evenings, nights, weekends, and holidays—ensuring that residents receive timely, high-quality support without unnecessary transfers. In this work-from-home role, you’ll deliver after-hours care virtually (primarily by phone) to aging residents across multiple states. This position offers both autonomy and purpose—you’ll be the trusted voice and clinical partner helping residents and facility staff during critical times, making an immediate impact in the lives of older adults. In this position the provider must be comfortable managing high call volumes and performing at least 30% telehealth visits, including evaluation of acute changes, falls, and controlled substance visits. Providers must be able to manage multiple calls independently while providing care across several states. Essential Duties & Responsibilities - Serve as the first line of support for residents and facility staff after-hours, providing direction and medical care over the phone. - Use Curana’s telephonic platform to take and place calls, coordinating care between facilities, hospitals, and clinics. - Deliver high-quality, cost-effective care to patients—addressing acute, chronic, and behavioral health needs in collaboration with physicians and specialty providers. - Perform comprehensive assessments and document encounters accurately and thoroughly in the EMR, ensuring compliance with CMS requirements. - Apply Curana’s clinical protocols and practice guidelines to support safe, effective treatment in place whenever possible. - Participate in mandatory education and training to stay current with standards of care. Scheduling & Hours: While shift times can vary, we provide coverage to skilled nursing and senior living facilities on weeknights from 5pm- 8am local time, continuous coverage from Friday at 5pm to Monday at 8am. Holiday coverage is also provided beginning at 5pm of the end of the last business day to 8am of the resumption of business hours. - Availability and Coverage expectations for this role - 48 hours per month with 36 of those hours on the weekends. Qualifications Education and Experience: - Master's Degree as a Nurse Practitioner - Current unrestricted NP license in Iowa, Missouri, Kansas, or Ohio (must be licensed in 2 of these states for consideration). Ability to obtain further multi-state licenses including but not limited to Illinois, Indiana, Minnesota, Nebraska, & Wisconsin. - Nurse Practitioner national certification as ANP, FNP, or GNP - Ability to obtain DEA licensure / Prescriptive Authority - Background in acute and chronic disease management - Clinical background in adult, family, or geriatrics - 3+ years of experience as a NP - Ability to gain a collaborative practice agreement, if applicable in your state(s) - Ability to work scheduled shifts in accordance with scheduling policies - Proficient computer skills including the ability to document medical information with written and electronic medical records Preferred Qualifications: - Experience working in a nursing home, or with seniors in an acute care facility - Understanding of Geriatrics, Chronic Illness, and acute disease management - Understanding of Advanced Illness and end of life discussions - Ability to develop and maintain positive customer relationships - Adaptability to change We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas. This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

Job Title: Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian Remote Telehealth Location: Remote (U.S.-based) Employment Type: Independent Contractor or Part Time Employee depending on state regulations Work Model: 100% Telecommute Reports To: CDCES Team Lead Compensation: $45 to $50 per completed 1 hour patient session $45 to $50 per hour for non session related work 0.25 hour compensation for patient no shows (Compensation is commensurate with experience) Position Overview The Certified Diabetes Care and Education Specialist plays a critical role in delivering high quality, evidence based diabetes education and support through a fully remote telehealth model. This clinician partners directly with participants to assess needs, develop individualized care plans, and guide sustainable behavior change. The role blends clinical expertise with coaching, education, and relationship building to improve both clinical outcomes and patient confidence in self management. This position is designed for clinicians who are comfortable working independently, engaging patients virtually, and contributing to a collaborative care environment. Clinicians provide sessions based on their availability and participant demand, with many successful clinicians maintaining at least 15 hours of weekly availability. Work Environment Requirements - Reliable computer with webcam, microphone, and high-speed internet connection - Appropriate Hardware: A computer or laptop, webcam, headset - Quiet, dedicated space that ensures confidentiality during telehealth visits Job Duties and Responsibilities - Conduct comprehensive biopsychosocial and learning needs assessments - Develop individualized, participant centered DSMES and MNT care plans - Deliver engaging, evidence based diabetes education via telehealth - Support behavior change using motivational interviewing and coaching strategies - Educate participants on diabetes medications, insulin therapy, CGM devices, and related technologies within scope of practice - Interpret CGM and glucose data to guide patient education and goal setting - Document all encounters accurately in the EHR within required timelines - Monitor participant progress and adjust care plans to improve outcomes - Collaborate with referring providers and interdisciplinary care team members - Identify needs outside scope and coordinate appropriate referrals - Contribute to quality improvement initiatives and outcomes tracking - Participate in team meetings, trainings, and program development activities - Deliver a professional, compassionate, and culturally responsive patient experience. Qualifications - Certified Diabetes Care and Education Specialist credential required - Registered Dietitian - Active professional license where applicable based on clinician background and state requirements - Minimum 3 to 5 years of experience in diabetes education, DSMES, or chronic disease management - Experience delivering care via telehealth preferred Clinical Knowledge - Strong understanding of diabetes pathophysiology and standards of care - Experience educating patients on diabetes medications and insulin therapy - Experience interpreting continuous glucose monitoring data - Familiarity with insulin pumps or advanced diabetes technologies is a plus Skills - Proficient in motivational interviewing and behavior change coaching - Ability to build rapport quickly and maintain strong patient relationships - Strong verbal and written communication skills - Comfortable using telehealth platforms, EHR systems, and digital tools - Ability to work independently and manage time effectively in a remote setting - Strong clinical judgment and professional accountability - Knowledge of HIPAA and data privacy best practices Additional Requirements - Ability to provide telehealth services in accordance with state regulations - Willingness to obtain additional state licenses if needed to support patient demand - Ability to obtain payer credentialing if required - Must maintain active certifications and licensure - Must be authorized to work in the United States Why Join My Diabetes Tutor - Fully remote work environment - Experience true flexibility with the ability to set your own schedule and work remotely - Opportunity to support patients living with diabetes across the United States. Every visit empowers patients with greater clarity and peace of mind. - Collaborative clinical team focused on evidence based care - Mission driven organization focused on improving diabetes outcomes - Opportunities for additional hours may be available as the company continues to grow.

Anticipated End Date: 2026-03-30 Position Title: Nurse Case Manager I Job Description: Telephonic Nurse Case Manager I Sign on Bonus: $3000 Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Monday - Friday 8 - 5 pm CST. *****This position will service members in different states; therefore, Multi-State Licensure will be required. The Telephonic Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically for discharge planning. How you will make an impact: - Ensures member access to services appropriate to their health needs. - Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. - Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. - Coordinates internal and external resources to meet identified needs. - Monitors and evaluates effectiveness of the care management plan and modifies as necessary. - Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans. - Negotiates rates of reimbursement, as applicable. Assists in problem solving with providers, claims or service issues Minimum Requirements: - Requires BA/BS in a health related field and minimum of 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. - Current, unrestricted RN license in applicable state(s) required. - Multi-state licensure is required if this individual is providing services in multiple states. Preferred Capabilities, Skills and Experiences: - Case Management experience is preferred. - Minimum 2 years’ experience in acute care setting is preferred. - Managed Care experience is preferred. - Ability to talk and type at the same time is preferred. - Demonstrate critical thinking skills when interacting with members is preferred. - Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly is preferred. - Ability to manage, review and respond to emails/instant messages in a timely fashion is preferred. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.