My Diabetes Tutor

Role Description The Certified Diabetes Care and Education Specialist plays a critical role in delivering high quality, evidence based diabetes education and support through a fully remote telehealth model. This clinician partners directly with participants to assess needs, develop individualized care plans, and guide sustainable behavior change. The role blends clinical expertise with coaching, education, and relationship building to improve both clinical outcomes and patient confidence in self management. This position is designed for clinicians who are comfortable working independently, engaging patients virtually, and contributing to a collaborative care environment. Work Environment Requirements - Reliable computer with webcam, microphone, and high-speed internet connection - Appropriate Hardware: A computer or laptop, webcam, headset - Quiet, dedicated space that ensures confidentiality during telehealth visits Job Duties and Responsibilities - Conduct comprehensive biopsychosocial and learning needs assessments - Develop individualized, participant centered DSMES and MNT care plans - Deliver engaging, evidence based diabetes education via telehealth - Support behavior change using motivational interviewing and coaching strategies - Educate participants on diabetes medications, insulin therapy, CGM devices, and related technologies within scope of practice - Interpret CGM and glucose data to guide patient education and goal setting - Document all encounters accurately in the EHR within required timelines - Monitor participant progress and adjust care plans to improve outcomes - Collaborate with referring providers and interdisciplinary care team members - Identify needs outside scope and coordinate appropriate referrals - Contribute to quality improvement initiatives and outcomes tracking - Participate in team meetings, trainings, and program development activities - Deliver a professional, compassionate, and culturally responsive patient experience. Qualifications - Certified Diabetes Care and Education Specialist credential required - Registered Dietitian - Active professional license where applicable based on clinician background and state requirements - Minimum 3 to 5 years of experience in diabetes education, DSMES, or chronic disease management - Experience delivering care via telehealth preferred Clinical Knowledge - Strong understanding of diabetes pathophysiology and standards of care - Experience educating patients on diabetes medications and insulin therapy - Experience interpreting continuous glucose monitoring data - Familiarity with insulin pumps or advanced diabetes technologies is a plus Skills - Proficient in motivational interviewing and behavior change coaching - Ability to build rapport quickly and maintain strong patient relationships - Strong verbal and written communication skills - Comfortable using telehealth platforms, EHR systems, and digital tools - Ability to work independently and manage time effectively in a remote setting - Strong clinical judgment and professional accountability - Knowledge of HIPAA and data privacy best practices Additional Requirements - Ability to provide telehealth services in accordance with state regulations - Willingness to obtain additional state licenses if needed to support patient demand - Ability to obtain payer credentialing if required - Must maintain active certifications and licensure - Must be authorized to work in the United States Benefits - Medical, dental, and vision insurance - 401(k) plan - Paid time off and company holidays - Fully remote work environment - Flexible remote first culture - Opportunity to lead and mentor a growing clinical team - Mission driven organization focused on improving diabetes outcomes nationwide - Opportunities for continued growth as the organization expands Why Join My Diabetes Tutor - Fully remote work environment - Experience true flexibility with the ability to set your own schedule and work remotely - Opportunity to support patients living with diabetes across the United States. Every visit empowers patients with greater clarity and peace of mind. - Collaborative clinical team focused on evidence based care - Mission driven organization focused on improving diabetes outcomes - Opportunities for additional hours may be available as the company continues to grow.

Job Title: IT Support Specialist (Remote, 1099 Contractor) Location: Fully Remote Job Type: (Approx. 20 hours per week, 1099 Contractor) Key Responsibilities: - Technical Support & Ticket Management - - Manage and respond to IT support tickets in a timely manner. - Provide remote technical assistance to staff, resolving hardware, software, and access issues. - Support users on platforms including Charm (EHR), Rippling (HRIS), Google Workspace, and Slack. - Troubleshoot system issues such as login/access problems, app integration errors, and connectivity concerns. - System Setup & Maintenance - - Configure new user accounts and ensure secure access across systems. - Maintain software updates and system settings for performance and security. - Assist with device setup and remote configuration (Windows and/or Mac). - Security & Compliance - - Maintain HIPAA-compliant data security across all systems and devices used by staff and contractors. - Implement and monitor multi-factor authentication (MFA), strong password protocols, and role-based access controls (RBAC). - Ensure all devices connecting to company systems meet security requirements, including antivirus protection, disk encryption, and automatic updates. - Regularly review and update user permissions to prevent unauthorized access to PHI (Protected Health Information). - Assist with incident response procedures, including documenting and escalating potential breaches or security threats. - Conduct periodic security audits, identify vulnerabilities, and recommend system improvements. - Partner with leadership to maintain a culture of security awareness, including providing user guidance and reinforcing best practices. - Investigate the need for additional security such as VPN service. - Platform Support - - Provide technical guidance and documentation to help staff use key tools effectively. - Coordinate with vendors or platform support teams as needed to resolve escalated issues. - Process Improvement - - Recommend and implement workflow or IT infrastructure improvements. - Document common solutions and create internal guides for staff. - Performs other related duties as assigned or required to support organizational needs. Preferred Skills and Qualifications - Proven experience in IT support, technical helpdesk, or similar roles - Strong familiarity with Google Workspace, Slack, and cloud-based software environments - Experience managing user access and troubleshooting issues in SaaS platforms - Working knowledge of HIPAA compliance and remote work security best practices - Experience supporting healthcare or telehealth platforms (Charm EHR experience highly preferred) - Familiarity with Rippling or similar HR/payroll systems - Ability to manage multiple tasks and priorities in a fast-paced environment - Demonstrated ability to lead and support staff with varying levels of technical expertise, with patience and clear communication - Excellent communication skills and the ability to explain technical concepts clearly to non-technical users - Self-motivated, with strong organizational and time management skills - CompTIA A+, Network+, or Security+ certification (a plus)

Role Description - Manage and respond to IT support tickets in a timely manner. - Provide remote technical assistance to staff, resolving hardware, software, and access issues. - Support users on platforms including Charm (EHR), Rippling (HRIS), Google Workspace, and Slack. - Troubleshoot system issues such as login/access problems, app integration errors, and connectivity concerns. - Configure new user accounts and ensure secure access across systems. - Maintain software updates and system settings for performance and security. - Assist with device setup and remote configuration (Windows and/or Mac). - Maintain HIPAA-compliant data security across all systems and devices used by staff and contractors. - Implement and monitor multi-factor authentication (MFA), strong password protocols, and role-based access controls (RBAC). - Ensure all devices connecting to company systems meet security requirements, including antivirus protection, disk encryption, and automatic updates. - Regularly review and update user permissions to prevent unauthorized access to PHI (Protected Health Information). - Assist with incident response procedures, including documenting and escalating potential breaches or security threats. - Conduct periodic security audits, identify vulnerabilities, and recommend system improvements. - Partner with leadership to maintain a culture of security awareness, including providing user guidance and reinforcing best practices. - Investigate the need for additional security such as VPN service. - Provide technical guidance and documentation to help staff use key tools effectively. - Coordinate with vendors or platform support teams as needed to resolve escalated issues. - Recommend and implement workflow or IT infrastructure improvements. - Document common solutions and create internal guides for staff. - Perform other related duties as assigned or required to support organizational needs. Qualifications - Proven experience in IT support, technical helpdesk, or similar roles. - Strong familiarity with Google Workspace, Slack, and cloud-based software environments. - Experience managing user access and troubleshooting issues in SaaS platforms. - Working knowledge of HIPAA compliance and remote work security best practices. - Experience supporting healthcare or telehealth platforms (Charm EHR experience highly preferred). - Familiarity with Rippling or similar HR/payroll systems. - Ability to manage multiple tasks and priorities in a fast-paced environment. - Demonstrated ability to lead and support staff with varying levels of technical expertise, with patience and clear communication. - Excellent communication skills and the ability to explain technical concepts clearly to non-technical users. - Self-motivated, with strong organizational and time management skills. - CompTIA A+, Network+, or Security+ certification (a plus).

Job Title: Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian Remote Telehealth Location: Remote (U.S.-based) Employment Type: Independent Contractor or Part Time Employee depending on state regulations Work Model: 100% Telecommute Reports To: CDCES Team Lead Compensation: $45 to $50 per completed 1 hour patient session $45 to $50 per hour for non session related work 0.25 hour compensation for patient no shows (Compensation is commensurate with experience) Position Overview The Certified Diabetes Care and Education Specialist plays a critical role in delivering high quality, evidence based diabetes education and support through a fully remote telehealth model. This clinician partners directly with participants to assess needs, develop individualized care plans, and guide sustainable behavior change. The role blends clinical expertise with coaching, education, and relationship building to improve both clinical outcomes and patient confidence in self management. This position is designed for clinicians who are comfortable working independently, engaging patients virtually, and contributing to a collaborative care environment. Clinicians provide sessions based on their availability and participant demand, with many successful clinicians maintaining at least 15 hours of weekly availability. Work Environment Requirements - Reliable computer with webcam, microphone, and high-speed internet connection - Appropriate Hardware: A computer or laptop, webcam, headset - Quiet, dedicated space that ensures confidentiality during telehealth visits Job Duties and Responsibilities - Conduct comprehensive biopsychosocial and learning needs assessments - Develop individualized, participant centered DSMES and MNT care plans - Deliver engaging, evidence based diabetes education via telehealth - Support behavior change using motivational interviewing and coaching strategies - Educate participants on diabetes medications, insulin therapy, CGM devices, and related technologies within scope of practice - Interpret CGM and glucose data to guide patient education and goal setting - Document all encounters accurately in the EHR within required timelines - Monitor participant progress and adjust care plans to improve outcomes - Collaborate with referring providers and interdisciplinary care team members - Identify needs outside scope and coordinate appropriate referrals - Contribute to quality improvement initiatives and outcomes tracking - Participate in team meetings, trainings, and program development activities - Deliver a professional, compassionate, and culturally responsive patient experience. Qualifications - Certified Diabetes Care and Education Specialist credential required - Registered Dietitian - Active professional license where applicable based on clinician background and state requirements - Minimum 3 to 5 years of experience in diabetes education, DSMES, or chronic disease management - Experience delivering care via telehealth preferred Clinical Knowledge - Strong understanding of diabetes pathophysiology and standards of care - Experience educating patients on diabetes medications and insulin therapy - Experience interpreting continuous glucose monitoring data - Familiarity with insulin pumps or advanced diabetes technologies is a plus Skills - Proficient in motivational interviewing and behavior change coaching - Ability to build rapport quickly and maintain strong patient relationships - Strong verbal and written communication skills - Comfortable using telehealth platforms, EHR systems, and digital tools - Ability to work independently and manage time effectively in a remote setting - Strong clinical judgment and professional accountability - Knowledge of HIPAA and data privacy best practices Additional Requirements - Ability to provide telehealth services in accordance with state regulations - Willingness to obtain additional state licenses if needed to support patient demand - Ability to obtain payer credentialing if required - Must maintain active certifications and licensure - Must be authorized to work in the United States Why Join My Diabetes Tutor - Fully remote work environment - Experience true flexibility with the ability to set your own schedule and work remotely - Opportunity to support patients living with diabetes across the United States. Every visit empowers patients with greater clarity and peace of mind. - Collaborative clinical team focused on evidence based care - Mission driven organization focused on improving diabetes outcomes - Opportunities for additional hours may be available as the company continues to grow.

Job Title: Bilingual Telehealth Nurse Practitioner or Physician Assistant Licensed in Illinois (Spanish Speaking) Remote Location: Remote (U.S.-based) License Requirement: Illinois Employment Type: Independent Contractor or Part Time Employee depending on state regulations Work Model: 100% Telecommute Reports To: Lead Nurse Practitioner Pay Range: $105 per hour My Diabetes Tutor My Diabetes Tutor empowers individuals with diabetes through accessible, virtual education, support, and coaching. Our accredited Diabetes Self-Management Education and Support (DSMES) program—aligned with ADA and ADCES standards—delivers personalized care through live telehealth sessions led by experienced Certified Diabetes Care and Education Specialists (CDCESs) and Nurse Practitioners. We combine clinical excellence with compassion to help participants build lasting self-management skills and improve health outcomes. As a growing telehealth organization, our team is passionate about expanding access to high-quality diabetes education and supporting people wherever they are on their health journey. Position Overview The Nurse Practitioner or Physician Assistant plays an essential role in delivering high quality care for patients living with diabetes and other chronic conditions through telehealth services. The clinician will assess patient health status, review clinical data, provide medication management when appropriate, and collaborate with the care team to support improved patient outcomes. This role involves working closely with the Lead Nurse Practitioner and the Quality Coordinator to ensure that patient care aligns with national standards and best practices. Candidates may reside anywhere in the United States but must hold an active license in the specified state. Work Environment Requirements - Reliable computer with webcam, microphone, and high-speed internet connection - Appropriate Hardware: A computer or laptop, webcam, headset - Quiet, dedicated space that ensures confidentiality during telehealth visits Job Duties and Responsibilities - Assessing diabetes-specific health status - Reviewing patient medical records - Conducting monthly 30 minute patient phone visits - Discussing CGM and/or glucometer data and patterns - Each NP that prescribes controlled substances is required to have a valid DEA Registration Number. - Submitting medication refills, prescribing new medication (as needed), adjusting medication and insulin as needed guided by the ADA Standards of Care guidelines and coordination of patient care with care team - Knowledge of insulin pump therapy, including starting and managing pumps - Participates in chart reviews with standards, regulations, policies and procedures. - Provides diabetes education and medication instruction to patients and families while supporting patients in managing their condition and understanding their care goals. - Attend periodic care team meetings Qualifications - Bachelor's Degree required - Fluency in both English and Spanish required - Active, unrestricted Nurse Practitioner licensure is required in the state(s) where patients are physically located at the time of the telehealth visit. - Minimum of 2 years of clinical experience as a Nurse Practitioner or Physician Assistant required - Experience managing patients with diabetes strongly preferred. Licensure - For Nurse Practitioners: Active and unrestricted RN license and APRN license in the State of Illinois - For Physician Assistants: Active and unrestricted Physician Assistant license in the State of Illinois Certification - Current national board certification as a Nurse Practitioner or Physician Assistant through a nationally recognized certifying organization such as AANP, ANCC, or NCCPA - Active DEA registration required if prescribing medications - Additional state licenses are a plus Preferred Experience - Clinical experience managing patients with diabetes - Knowledge of diabetes medications, insulin therapies, and treatment guidelines - Experience interpreting continuous glucose monitoring data - Familiarity with insulin pumps and continuous glucose monitoring systems - Certified Diabetes Care and Education Specialist credential preferred - Previous telehealth experience preferred Skills - Tech-savvy skills - Strong verbal and written communication skills - Comfort using digital health tools and telehealth platforms - Ability to work independently in a remote environment - Strong time management and organizational skills - Ability to collaborate effectively with remote care teams - Understanding of privacy and security practices required for handling protected health information Additional Requirements - Ability to provide telehealth services in accordance with state licensing regulations - Professional liability malpractice insurance coverage that meets company requirements or willingness to obtain coverage - Willingness to pursue additional state licensure as required to support patient needs and coverage requirements. - Ability to obtain credentialing with insurance payers if required - Must comply with all HIPAA and patient privacy regulations - Must maintain active licensure and certification throughout employment - Candidates must be authorized to work in the United States Why Join My Diabetes Tutor - Fully remote work environment - Experience true flexibility with the ability to set your own schedule and work remotely - Opportunity to support patients living with diabetes across the United States. Every visit empowers patients with greater clarity and peace of mind. - Collaborative clinical team focused on evidence based care - Mission driven organization focused on improving diabetes outcomes - Opportunities for additional hours may be available as the company continues to grow.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Nurse Practitioner or Physician Assistant plays an essential role in delivering high quality care for patients living with diabetes and other chronic conditions through telehealth services. The clinician will: - Assess patient health status - Review clinical data - Provide medication management when appropriate - Collaborate with the care team to support improved patient outcomes - Work closely with the Lead Nurse Practitioner and the Quality Coordinator to ensure that patient care aligns with national standards and best practices Candidates may reside anywhere in the United States but must hold an active license in the specified state. Qualifications - Bachelor's Degree required - Fluency in both English and Spanish required - Active, unrestricted Nurse Practitioner licensure is required in the state(s) where patients are physically located at the time of the telehealth visit - Minimum of 2 years of clinical experience as a Nurse Practitioner or Physician Assistant required - Experience managing patients with diabetes strongly preferred Requirements - For Nurse Practitioners: Active and unrestricted RN license and APRN license in the State of California - For Physician Assistants: Active and unrestricted Physician Assistant license in the State of California - Current national board certification as a Nurse Practitioner or Physician Assistant through a nationally recognized certifying organization such as AANP, ANCC, or NCCPA - Active DEA registration required if prescribing medications - Additional state licenses are a plus Benefits - Fully remote work environment - Experience true flexibility with the ability to set your own schedule and work remotely - Opportunity to support patients living with diabetes across the United States - Collaborative clinical team focused on evidence-based care - Mission-driven organization focused on improving diabetes outcomes - Opportunities for additional hours may be available as the company continues to grow