Do you enjoy working collaboratively to build trusted relationships that drive meaningful growth? Are you motivated by helping customers succeed through consultative, value‑led sales? About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. The Role You will partner with sales teams and customers to support the sales process by providing product and solution expertise. This includes contributing to proposals, demonstrating products, and helping identify opportunities that add value for customers. You will work collaboratively across teams, stay informed about relevant products and the wider market, and share knowledge to support team success. Key Responsibilities - Support sales conversations by providing clear, practical product and solution expertise - Contribute to proposals and customer-facing documentation - Deliver product demonstrations, remotely or on customer sites as required - Work closely with sales colleagues to understand customer needs and recommend appropriate solutions - Keep up to date with product developments and market trends - Take ownership of tasks and projects, working independently while collaborating with others - Share knowledge and provide guidance to colleagues when helpful What We’re Looking For - Experience working with legal case management or document management tools, such as Visualfiles, EveryFile, or similar systems - Legal industry experience, for example in a paralegal, business analyst, legal operations, or related role - Confident and personable, with the ability to deliver engaging product demonstrations and build rapport with clients - Curious and thoughtful, with a willingness to share ideas, suggest improvements, and constructively challenge how things are done - Comfortable learning new products and concepts, with the ability to pick up commercial knowledge over time - A collaborative mindset, valuing teamwork, open discussion, and continuous learning Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive About The Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Do you enjoy working collaboratively to build trusted relationships that drive meaningful growth? Are you motivated by helping customers succeed through consultative, value‑led sales? About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. The Role You will partner with sales teams and customers to support the sales process by providing product and solution expertise. This includes contributing to proposals, demonstrating products, and helping identify opportunities that add value for customers. You will work collaboratively across teams, stay informed about relevant products and the wider market, and share knowledge to support team success. Key Responsibilities - Support sales conversations by providing clear, practical product and solution expertise - Contribute to proposals and customer-facing documentation - Deliver product demonstrations, remotely or on customer sites as required - Work closely with sales colleagues to understand customer needs and recommend appropriate solutions - Keep up to date with product developments and market trends - Take ownership of tasks and projects, working independently while collaborating with others - Share knowledge and provide guidance to colleagues when helpful What We’re Looking For - Experience working with legal case management or document management tools, such as Visualfiles, EveryFile, or similar systems - Legal industry experience, for example in a paralegal, business analyst, legal operations, or related role - Confident and personable, with the ability to deliver engaging product demonstrations and build rapport with clients - Curious and thoughtful, with a willingness to share ideas, suggest improvements, and constructively challenge how things are done - Comfortable learning new products and concepts, with the ability to pick up commercial knowledge over time - A collaborative mindset, valuing teamwork, open discussion, and continuous learning Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive About The Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. Position Summary: The Client Services Associate (CSA) plays a crucial role in delivering exceptional support to clients and patients within their designated territory. Collaborating closely with the Client Services Team, they contribute to achieving departmental objectives and partner cross-functionally with commercial and laboratory operations to develop scalable solutions for Guardant Health. The ideal candidate excels in professional communication and fosters positive relationships with external customers and internal teams alike. Responsibilities: ● CSA is responsible for receiving and responding to all types of communication: phone, email and web inquiries from customers (physician offices, laboratories, and hospitals), sales representatives and patients, while demonstrating a positive and professional image for Guardant Health at all times ● Contribute to volume growth in the territory by resolving cases quickly with a sense of urgency ● Work in a team environment and contribute to the department and company goals ● Keep precise and clear documentation of all email, fax, phone communications and follow-up activities ● Adhere to Standard Operating Procedures (SOP’s) pertaining to data entry and data verification requirements ● Enter and qualify new customer information into Salesforce.com and LIMS ● Contact physicians and other medical personnel to obtain missing information required to complete the order entry process ● Partner with the Clinical lab to ensure client information is correctly entered ● Send/re-send patient reports as requested by the customers ● Communicate professionally and effectively with all individuals, including external customers and internal Guardant Health team members ● Assist with other administrative duties as assigned based on Company needs ● Assist with kit ordering, coordinating Offsite Phlebotomy Services as needed ● Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms ● Achieve team and individual goals and monitor personal metrics ● Use problem solving skills to resolve customer complaints and escalated situations ● Demonstrate flexibility and adaptability in a fast-paced dynamic environment ● Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary Qualifications: ● 4 year college degree in Biological Sciences or similar discipline is preferred ● 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required ● Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus ● Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies ● Excellent written and verbal communication skills with a high level of computer proficiency, preferably in a Mac environment ● Ability to multitask, work with self-discipline, good judgment, and independence is necessary ● Demonstrated ability to be an organized, detailed oriented problem solver and manage client facing escalated situations in a professional manner ● Flexibility with respect to working hours based on client and company needs ● The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings is required ● Bilingual English/Spanish is an asset Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $20 - $28 Other US Location(s) Base Pay Range: $20 - $28 If the role is performed in Colorado, the pay range for this job is: $21 - $29 Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants. Please visit our career page at: http://www.guardanthealth.com/jobs/

• Support clients across the U.S., Canada, and Europe by executing marketing strategies. • Coordinate projects and deliver high‑quality content. • Transform marketing strategies into action and own tasks end-to-end. • Use AI tools and ChatGPT for content creation. • Create graphics, videos, and social content. • Build marketing funnels and write landing pages. • Manage project timelines and client communications. • Track billable hours by client and project. • Foster consistency, content output, and engagement across social media channels.