Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are seeking an experienced Software Development Engineer II to join our team. You should have a passion for technology and using it to solve business problems in a timely and reliable manner. Ability to work within a cross-functional Agile team to build and enhance core product/platform components in an iterative way. Close collaboration with product owners, QA, and other engineering functions to deliver well-tested, maintainable solutions. In this role, you learn and apply professional engineering concepts. Work is reviewed periodically, and you typically receive general instruction on new assignments, while steadily increasing ownership and independence. We are looking for a Software Development Engineer II who will: - Software Development Engineers design, develop, test, and maintain software applications or systems. - Collaborate with cross-functional teams to create efficient and reliable software solutions, ensuring they meet project requirements and industry standards. - Debugging & Troubleshooting: Debug and fix software issues under guidance; participate in root-cause analysis and implement preventive improvements over time - Agile Delivery: Actively participate in sprint ceremonies, estimation, and team design discussions; communicate progress, risks, and blockers early - Operational Support: Work with support/implementation teams to investigate and resolve application issues in lower environments and production as needed, following team runbooks and escalation paths - Collaboration & Growth: Collaborate with senior/lead engineers to learn best practices (code reviews, secure coding, performance considerations, and maintainability). Is this opportunity right for you? We are looking for candidates who: - Bachelor’s degree in computer science, related field, or equivalent experience - 5+ years of software development experience - Strong hands-on experience in .NET Core, C#, Angular, JavaScript, Azure DevOps, SQL server database. - Experience in one or more of the following (depending on CORE team stack): - Backend: C#/.NET, building services and APIs - Databases: MS SQL Server (or equivalent RDBMS), query tuning basics - Web Services: REST APIs, JSON; familiarity with IIS/ASP.NET is a plus (where applicable) - Familiarity with modern engineering practices - Version control (Git), code reviews, CI/CD concepts - Unit testing frameworks and test-driven habits - Agile/Scrum working model - Nice to have (CORE-friendly): cloud exposure (Azure/AWS), containers (Docker/Kubernetes), observability basics (logs/metrics/traces), performance tuning, AI tools experience like Cursor AI - Strong communication and interpersonal skills; ability to work effectively within a team environment CSGer Perks & Benefits - Work from Home - Employee Belonging Groups - Medical / Dental / Life Insurance - Meal Voucher - Day-care benefits - Paid Vacation, Volunteer, and Holiday Time Off - And so much more! Location(s): Brazil RemoteColombia Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

The Software Engineer (AI Backend Services) will design, develop, and own backend systems and components that power generative AI applications and large language model (LLM) integrations. This role focuses on independently architecting and delivering scalable, secure, and high-performance services using Python, FastAPI, and AWS cloud infrastructure, while mentoring junior engineers. This is an individual contributor role KEY RESPONSIBILITIES - Design and implement Python-based backend services (on FastAPI) for AI workloads, including LLM integration and generative AI pipelines - Own end-to-end design and delivery of APIs and microservices for model serving, inference, and orchestration of AI agents - Architect and maintain AWS-based infrastructure for AI workloads (e.g., Lambda, EKS) with focus on scalability and reliability - Make independent technical decisions for component-level architecture and design patterns - Lead integration efforts for LLMs and generative AI models into production systems using LangChain, Langfuse, and litellm - Establish monitoring, logging, and observability best practices for AI backend services - Optimize backend performance for large-scale AI applications - Mentor Software Engineer II team members through code reviews and technical guidance - Collaborate with cross-functional teams and influence technical direction across multiple projects BASIC QUALIFICATIONS - 4-7 years of professional software engineering experience with strong backend focus - Expert-level proficiency in Python for backend development in production environments - Solid understanding of LLMs, generative AI concepts, and modern AI frameworks (e.g., LangChain, litellm, Langfuse) - Proven experience designing and building scalable systems on AWS (Lambda, API Gateway, EKS) - Deep knowledge of microservices architecture, API design, and distributed systems - Strong experience with containerization (Docker/Kubernetes) and orchestration - Demonstrated ability to own technical components and make independent architectural decisions - Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent practical experience PREFERRED QUALIFICATIONS - Extensive experience building and scaling APIs and backend systems for AI/ML workloads in production - Deep expertise with FastAPI and asynchronous Python programming - Experience architecting event-driven systems for AI applications - Track record of mentoring engineers and conducting effective code reviews - Strong understanding of system design patterns and trade-offs - Experience with infrastructure-as-code (Terraform, CloudFormation) - Knowledge of model deployment strategies and MLOps practices - Proven ability to drive technical initiatives and influence engineering culture - Excellent communication skills and experience working across teams Work assignment location : Remote Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canada time zones only at this time. Senior Software Engineer - AI and Automation The Opportunity: Grafana's Revenue Operations organization is looking for a Senior Software Engineer focused on building AI-powered internal tools and agentic workflows for our GTM teams. You'll own the technical infrastructure that powers automation across Sales, Customer Success, and Marketing—from agentic skills that automate SDR outreach to backend services that connect AI models to Salesforce, Slack, BigQuery, and internal data platforms. You'll be the technical architect behind systems that give every GTM team member leverage. Part systems builder and part problem detective, you'll identify bottlenecks across the business, design automated solutions using LLM APIs and orchestration frameworks, and ship tools that people actually use. Your work will directly shape how Grafana's GTM organization scales. You'll partner closely with Data Engineering, GTM Systems, Field Operations, and GTM leadership to build scalable, self-service automation that reduces manual work and surface intelligence. What You’ll Be Doing: Agentic Tool Development - Own end-to-end development of agentic and AI-integrated workflows: design, implementation, testing, deployment, and maintenance - Build modular, composable agentic systems using frameworks like LangChain, CrewAI, Anthropic MCP, or similar orchestration libraries - Develop "agentic skills" for SDR and CSM teams—reusable capabilities that agents can invoke across interfaces (Slack, dashboards, internal apps) - Implement observability and feedback loops: logging, performance metrics, prompt iteration, and model evaluation Systems Integration & Backend Services - Build MCP servers, CLIs and APIs and microservices that connect AI models to business systems: Salesforce, BigQuery, Slack, HubSpot, email, calendars, analytics tools - Architect data flows that enable retrieval-augmented generation (RAG): connecting LLMs to internal knowledge bases, customer data in BigQuery, Salesforce data, and real-time business context - Build serverless or containerized services (GCP Cloud Functions, Cloud Run, or similar) that scale with usage and integrate with Grafana's cloud infrastructure GTM Automation & Workflow Manufacturing - Scope high-impact automation problems autonomously by shadowing Sales, Customer Success, and Marketing teams to identify efficiency gaps - Design and deploy automation workflows using tools like n8n, Zapier, Prefect, or custom orchestration platforms - Build systems designed for self-service, with documentation and enablement materials that let others operate them independently. Collaboration & Technical Leadership - Partner with GTM Analytics, Field Operations, Strategy & Planning, and GTM Systems teams to scope, prioritize, and refine use cases - Collaborate with Data Engineering to source and structure relevant data for agentic and AI-enabled workflows - Communicate technical constraints and trade-offs clearly to non-technical stakeholders across Revenue Operations and GTM leadership - Establish and champion governance and compliance standards to AI workflows, including access controls, audit trails, and human-in-the-loop escalation path, setting the bar for responsible use of sensitive customer and business data. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit / Requirements: - 5+ years of software engineering experience, including backend development and systems integration work - Strong proficiency in Python (preferred) or Javascript/Node.js - Hands-on experience with LLM APIs (OpenAI, Anthropic Claude, or similar) and orchestration libraries (LangChain, LlamaIndex, Anthropic MCP, Semantic Kernel, etc.) - Comfortable building internal APIs, microservices, or serverless systems (GCP Cloud Functions, Cloud Run, AWS Lambda, or similar) - Familiarity with SQL and data warehouses (BigQuery preferred)—you understand how to query, structure, and pipeline data for AI workflows - Experience with authentication patterns, secure API handling, rate limiting, and workflow automation - Proven ability to deliver AI-powered features in production environments—you've shipped tools that real users depend on - Strong problem selector who can identify high-leverage initiatives and push back on low-impact requests - Thrives in ambiguous, fast-moving projects; able to balance experimentation with engineering rigor - Clear technical communicator—you can explain complex systems in simple terms and collaborate effectively with product and data stakeholders - Comfort with autonomy—you identify the right questions, structure unstructured problems, and drive work independently Bonus Points For: - Experience with frontend frameworks & tooling (React, Slack Block Kit, dashboard components) to build user-facing interfaces for AI tools - Familiarity with GTM platforms like Salesforce, HubSpot, Outreach, Gainsight, or similar CRM/sales engagement tools - Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, pgvector, or similar) - Prior work automating sales, customer success, or marketing workflows in a B2B SaaS environment - Experience with workflow automation platforms like n8n, Prefect, Clay, PhantomBuster, Apify, Dust, or similar tools - Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources and tools - Exposure to observability tools for AI systems (LangSmith, Weights & Biases, custom logging/evaluation frameworks) - Experience working in Revenue Operations, GTM Analytics, or Sales Operations environments - Previous experience in open source or developer-focused SaaS companies - Familiarity with or exposure to graph databases and their use in RAG systems (Neo4J, Memgraph, Puppygraph) Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 164,490 - CAD 197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: - 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. - Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. - Transparent Communication – Expect open decision-making and regular company-wide updates. - Innovation-Driven – Autonomy and support to ship great work and try new things. - Open Source Roots – Built on community-driven values that shape how we work. - Empowered Teams – High trust, low ego culture that values outcomes over optics. - Career Growth Pathways – Defined opportunities to grow and develop your career. - Approachable Leadership – Transparent execs who are involved, visible, and human. - Passionate People – Join a team of smart, supportive folks who care deeply about what they do. - In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. - Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Reddit has a flexible first workforce! if you happen to live close to our physical office location our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely from the Netherlands. We are looking for a skilled backend software engineer to join the Product Catalogs team. Our team builds products and infrastructure that enable retail advertisers to succeed on Reddit. On our team, you’d work projects like: - Catalog System Scaling - In order to support larger and more sophisticated advertisers, we must scale our system to support millions of products per customer. You’ll have the opportunity to perform load testing, identify bottlenecks, and deploy optimizations to make these customers successful. - Catalog Management - With millions of products, advertisers need tools to manage those products, identify errors, and build campaigns based on subsets of products. - Product Enhancement - Leveraging AI, LLMs and Reddit organic data to make our products more appealing to users by showcasing products popular with Redditors, enhancing product image backgrounds with GenAI, and much more! Technologies used on the team include: - Languages: Python, Scala, Go - Frameworks: gRPC, Thrift, Baseplate, Kafka - Datastores: Postgres, BigQuery, Redis, TiDB - Tools: Kubernetes, Airflow Responsibilities: - Develop, maintain, and scale our product catalogs backend - Contribute to the development of features to make our product easier to use - Produce robust and sustainable code and demonstrate proficiency in debugging systems beyond your immediate responsibilities. - Uphold high-quality standards within the team. Required Qualifications: - A Bachelor's degree or equivalent experience in a quantitative or computer science-related field (e.g., mathematics, statistics, economics, finance, computer science) - 4+ years of full-time backend software engineering experience in a scalable computing environment - Experience in backend development, with a passion for learning and adapting to new technologies that you lacked prior experience with - Strong communication and collaboration skills, with the ability to work effectively with diverse stakeholders independently Nice to Have: - Prior experience in the ads or ecommerce space If you're a talented software engineer looking for a new challenge, and you're passionate about building scalable systems and great customer experiences, we encourage you to apply for this exciting opportunity! What We Offer: - A dynamic, supportive work environment with a diverse team of engineers and cross-functional partners - Opportunities for professional growth and development, with a focus on continuous learning and skill-building - A competitive salary and benefits package, with a focus on work-life balance and employee well-being - Flexible work arrangements, including remote work options, to support your individual needs and preferences - The chance to work on high-impact projects that drive real results for our users and advertisers Benefits: - Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support - Family Planning Support - Gender-Affirming Care - Mental Health & Coaching Benefits - Private Pension plan with Employer-matching - 100% employer-sponsored group medical plan - Income Replacement Programs - Flexible Vacation & Paid Volunteer Time Off - Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.