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IKEA is a global, ready-to-assemble furniture and accessories store headquartered in Leiden, South Holland, the Netherlands. Founded in 1943 in Almhult, Kronobe
Sales Specialist – B2B
Location
Thailand
Posted
85 days ago
Salary
0
Seniority
Senior
Job Description
Sales Specialist – B2B
IKEA
• To maximise B2B sales using knowledge of IKEA range, local market and my customers, as well as the IKEA tools and the experience and expertise. • Support the efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA concept. • Strong knowledge about IKEA products & services and support customers by providing clear & structured guides through B2B selling process. • Plan and initiate proactive sales outreach to attract new business clients and expand the client base. • Build and maintain strong relationships with existing business customers to drive loyalty, retention, and repeat purchases. • Manage and assign incoming enquiries and project leads across all channels to ensure efficient handling and timely response. • Identify and develop new business opportunities in collaboration with the country and store sales teams. • Follow through and coordinate the full sales process — from quotation to delivery — together with Fulfilment, Interior Design, and Service Providers, ensuring a smooth customer experience. • Collaborate with cross-functional teams (Marketing, Fulfilment, Finance, Interior Design) to implement commercial activations, campaigns, and customer projects. • Analyse market trends, sales data, and customer insights to identify gaps and provide actionable recommendations for growth. • Maintain and update the sales pipeline, ensuring accurate and timely reporting of performance and conversion results. • Support the development and execution of commercial activation activities that generate new leads and strengthen IKEA for Business awareness. • Identify and propose process improvements to enhance sales efficiency and the client experience.
Job Requirements
- Ability to communicate confidently and clearly in English and Thai.
- Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity.
- Good analytical and numerical skills, presentation and negotiation skills and decision-maker with good problem-solving experience.
- Ability to prioritize and organize work in order to making the most efficient use of resources available.
- Creative, commercial visual competence with a keen eye for aesthetics.
- Self-starting, self-reliant and motivated with a proven ability to work as part of a team as well as independently.
- Possesses their own car and holds a valid driver’s license.
Benefits
- Employees can work remotely
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