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IKEA logo
IKEA

IKEA is a global, ready-to-assemble furniture and accessories store headquartered in Leiden, South Holland, the Netherlands. Founded in 1943 in Almhult, Kronobe

Sales Specialist – B2B

Location

Thailand

Posted

85 days ago

Salary

0

Seniority

Senior

EnglishThai

Job Description

Sales Specialist – B2B

IKEA

• To maximise B2B sales using knowledge of IKEA range, local market and my customers, as well as the IKEA tools and the experience and expertise. • Support the efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA concept. • Strong knowledge about IKEA products & services and support customers by providing clear & structured guides through B2B selling process. • Plan and initiate proactive sales outreach to attract new business clients and expand the client base. • Build and maintain strong relationships with existing business customers to drive loyalty, retention, and repeat purchases. • Manage and assign incoming enquiries and project leads across all channels to ensure efficient handling and timely response. • Identify and develop new business opportunities in collaboration with the country and store sales teams. • Follow through and coordinate the full sales process — from quotation to delivery — together with Fulfilment, Interior Design, and Service Providers, ensuring a smooth customer experience. • Collaborate with cross-functional teams (Marketing, Fulfilment, Finance, Interior Design) to implement commercial activations, campaigns, and customer projects. • Analyse market trends, sales data, and customer insights to identify gaps and provide actionable recommendations for growth. • Maintain and update the sales pipeline, ensuring accurate and timely reporting of performance and conversion results. • Support the development and execution of commercial activation activities that generate new leads and strengthen IKEA for Business awareness. • Identify and propose process improvements to enhance sales efficiency and the client experience.

Job Requirements

  • Ability to communicate confidently and clearly in English and Thai.
  • Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity.
  • Good analytical and numerical skills, presentation and negotiation skills and decision-maker with good problem-solving experience.
  • Ability to prioritize and organize work in order to making the most efficient use of resources available.
  • Creative, commercial visual competence with a keen eye for aesthetics.
  • Self-starting, self-reliant and motivated with a proven ability to work as part of a team as well as independently.
  • Possesses their own car and holds a valid driver’s license.

Benefits

  • Employees can work remotely

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