Role Description We're looking for a detail-obsessed Operations Associate to own lead quality and data validation for an early-stage AI sales intelligence platform. The platform surfaces high-intent B2B buyers in real time, and the accuracy of every lead in the system directly impacts how well it performs for sales teams. Your job is to make sure the data is right. This is a process-driven, execution-focused role. You will: - Review pre-generated lead lists. - Validate data points against defined criteria. - Flag anything that does not meet the standard. - Keep everything documented and tracked. No advanced technical skills required. What is required is precision, consistency, and a genuine intolerance for errors slipping through. If you are highly organized, comfortable with structured repetitive work, and take quality control seriously, this role is a strong fit. Qualifications - Strong attention to detail is non-negotiable. - Comfort working with spreadsheets and web-based tools including Google Sheets and browser-based research. - Ability to follow repeatable processes and instructions precisely and consistently. - Self-directed with strong focus and the ability to maintain steady throughput over a full shift. - Reliable internet connection and solid computer proficiency. - Responsive to feedback and quick to adapt when processes change. - No specific educational background or industry experience required. Requirements - Prior experience in operations, data review, lead generation, or a quality control role (nice to have). - Familiarity with LinkedIn for contact research and profile verification (nice to have). - Exposure to email validation tools or light AI search tools such as Perplexity or similar (nice to have). - Background in B2B sales, sales operations, or revenue operations (nice to have). Benefits - You will be paid in USD (bi-monthly: every 15th and 30th). - Paid Time Off in accordance with company policy. - Observance of Holidays per company guidelines. - 100% remote setup so you can work wherever you're most productive. - Direct contribution to the data quality that powers a live AI sales intelligence engine. - Early-stage company where your attention to detail has real, visible impact on the product. How to Apply Please include: - Your updated resume. - A short Loom video (1 to 2 minutes) introducing yourself, describing your experience with data review or quality control work, and explaining how you maintain accuracy and consistency when working through high-volume repetitive tasks. Only candidates who submit a Loom video will be moved to the next step of the hiring process. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions. - Video Introduction - Record a video introduction to showcase your communication skills and work experience. - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable). - Recruitment Interview - Initial screening with our talent team. - Executive Interview - Meet with senior leadership to discuss role alignment. - Client Interview - Final interview with the client team you'd be supporting. - Background & Reference Check - Professional reference verification. - Job Offer - Successful candidates receive a formal offer to join the team. Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Role Description This position is remote but requires you to work West Coast Hours. As a Loan Closing Specialist, you will be producing closing documents, reviewing closing documents, and communicating with third parties such as title and escrow. Further responsibilities include: - Experience in Private Lending, and Private/RTL/DSCR Lending - Providing excellent customer service and clear communication with internal and external parties - Review loan files for completeness and accuracy to eliminate risks during funding process - Understanding loan closing and escrow documents - Balancing settlement statements/HUDs - Communicating with title and escrow to collect documents necessary to fund the loan - Working with internal teams: Underwriters, Loan Processors, Loan Officers, Loan Analysts, Appraisal and Post Closing - Creating structured timelines and coordinating internally to ensure that approved files are clearly documented according to guidelines - Being able to multitask and work in an extremely fast-paced environment while maintaining composure and organization - Taking initiative to follow up with internal and external parties to get a file across the finish line in a timely manner - Preparing funding requests for internal wire team and escrow - Adhering to established SLA’s - Maintaining an average pipeline of 15+ loans and funds 35-40+ loans per month Qualifications - 1-2 years preferred experience as a loan closer or processor - Strong written and oral communications skills - Detail oriented and has a team player attitude - Familiarity with title and escrow documents, knowledge of mortgage terms - Experience with Encompass (preferred, not required) - Proficient with Microsoft Office (Word, Excel, Outlook and PowerPoint) and Adobe Education - Bachelor’s Degree Compensation - $28.84 - $33.65 per hour, depending on experience Benefits - Paid time off - 401k plan - Company Events - Health insurance - Dental Insurance - Vision

• Build the strategy for helping customers succeed once they're live on Fanatics Casino. • Use data-driven decision-making and sound business judgment to drive go-to-market & execution for new initiatives. • Work cross-functionally with our product, loyalty promotions, CRM, VIP, engineering, and operations teams. • Build strong, trust-based partnerships across diverse teams to drive alignment and anticipate operational impacts. • Ensure the voice of the customer meaningfully shapes product, promotional, and operational strategy. • Own Casino CX performance end-to-end, driving friction reduction and improving promotional clarity. • Optimize critical customer journeys and elevate service standards at scale. • Act as the strategic voice of the customer across Casino, representing CX in leadership calls and planning forums. • Translate VOC, contact drivers, and performance data into actionable business cases. • Own a recurring Casino Pain Points forum, identifying and prioritizing customer and operational friction areas.

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