Role Description This position is remote but requires you to work West Coast Hours. As a Loan Closing Specialist, you will be producing closing documents, reviewing closing documents, and communicating with third parties such as title and escrow. Further responsibilities include: - Experience in Private Lending, and Private/RTL/DSCR Lending - Providing excellent customer service and clear communication with internal and external parties - Review loan files for completeness and accuracy to eliminate risks during funding process - Understanding loan closing and escrow documents - Balancing settlement statements/HUDs - Communicating with title and escrow to collect documents necessary to fund the loan - Working with internal teams: Underwriters, Loan Processors, Loan Officers, Loan Analysts, Appraisal and Post Closing - Creating structured timelines and coordinating internally to ensure that approved files are clearly documented according to guidelines - Being able to multitask and work in an extremely fast-paced environment while maintaining composure and organization - Taking initiative to follow up with internal and external parties to get a file across the finish line in a timely manner - Preparing funding requests for internal wire team and escrow - Adhering to established SLA’s - Maintaining an average pipeline of 15+ loans and funds 35-40+ loans per month Qualifications - 1-2 years preferred experience as a loan closer or processor - Strong written and oral communications skills - Detail oriented and has a team player attitude - Familiarity with title and escrow documents, knowledge of mortgage terms - Experience with Encompass (preferred, not required) - Proficient with Microsoft Office (Word, Excel, Outlook and PowerPoint) and Adobe Education - Bachelor’s Degree Compensation - $28.84 - $33.65 per hour, depending on experience Benefits - Paid time off - 401k plan - Company Events - Health insurance - Dental Insurance - Vision

• Build the strategy for helping customers succeed once they're live on Fanatics Casino. • Use data-driven decision-making and sound business judgment to drive go-to-market & execution for new initiatives. • Work cross-functionally with our product, loyalty promotions, CRM, VIP, engineering, and operations teams. • Build strong, trust-based partnerships across diverse teams to drive alignment and anticipate operational impacts. • Ensure the voice of the customer meaningfully shapes product, promotional, and operational strategy. • Own Casino CX performance end-to-end, driving friction reduction and improving promotional clarity. • Optimize critical customer journeys and elevate service standards at scale. • Act as the strategic voice of the customer across Casino, representing CX in leadership calls and planning forums. • Translate VOC, contact drivers, and performance data into actionable business cases. • Own a recurring Casino Pain Points forum, identifying and prioritizing customer and operational friction areas.

• Manage day-to-day operations across assigned region, ensuring alignment with organizational goals and service standards • Supervise and support sonographers, fostering a positive and high-performing team culture • Perform ultrasound exams at least two (2) days per week to maintain clinical skills and support team integration • Track and analyze key performance indicators (KPIs), including exam volumes, quality metrics, and patient satisfaction • Oversee staffing, scheduling, and resource allocation to optimize efficiency and coverage • Ensure adherence to clinical protocols, regulatory standards, and internal policies • Work closely with clinical, administrative, and executive teams to support strategic initiatives and continuous improvement • Identify training needs and support professional development of team members

Robert is seeking a dedicated and organized Operations Coordinator to support our day-to-day business activities. In this role, you will be responsible for coordinating operational processes, facilitating communication between departments, and ensuring that projects are executed efficiently. You will work closely with management and various teams to streamline workflows, monitor performance metrics, and resolve any operational issues promptly. Your attention to detail and problem-solving skills will contribute to enhancing productivity and supporting the overall success of Robert. If you are proactive, detail-focused, and thrive in a collaborative environment, we encourage you to apply. Responsibilities - Coordinate daily operations and assist in the implementation of company processes. - Facilitate communication and collaboration between departments and teams. - Monitor project progress and report on key performance indicators. - Assist in organizing meetings, preparing documentation, and following up on action items. - Identify operational inefficiencies and recommend improvements. - Support management with administrative tasks and special projects as needed. - Ensure compliance with company policies and procedures.