• Responsible for selling all Royal Brass and Hose products to new and existing accounts by developing relationships to achieve profitable revenue growth in assigned territory. • Account Management: Expands sales within existing accounts, focuses on customer service, develops relationships with key decision makers, understands and responds to customer needs, tracks, and monitors account activity. • Customer Focus: Ensures customer satisfaction, sets realistic customer expectations, solves customer problems, meets commitments to customers, seeks out customer input, responds to internal customers. • Problem Solving & Initiative: Anticipates and prevents problems, defines problems, overcomes obstacles, generates alternative solutions, helps solve team problems and new responsibilities. • Product Knowledge: knows and explains product features/benefits, understands/sells the full product line, understands customer’s business operations and needs, understands/ responds to the competition, applies market knowledge. • Sales Goals & Territorial Management: Achieves business plan goals and meets new business development goals. Develops detailed sales/marketing plans, forecasts sales, manages time and workflow. • Sales Organization: Submits accurate and timely sales reports, maintains account records, uses samples/literature efficiently, maintains company equipment, uses consultants efficiently, maximizes promotions and incentive programs. • Sales Skills: Develops new business, identifies, and sells to customer needs, translates product features to benefits, has good listening skills, is sensitive to customers, delivers effective presentations, negotiates well, and creates effective call plans.

• Acquisition of new customers and development of new business • Increase customer profitability and ensure implementation of price increases • Secure customers through high-quality and efficient system concepts • Conclusion and monitoring of customer-specific service contracts • Training and instruction of customer staff • Execution of service tasks and permitted technical service repairs • Maximize assortment sales (cross-selling) and contribute to promoting sales of products and systems • Close cooperation with the supervisor in customer support, new-customer acquisition, and with service and application technicians • Monitoring and timely renewal of concluded contracts • Completion and submission of requested reports within required deadlines

• Assembly and commissioning of machines at customer sites worldwide • Training of customer personnel • Support of production operations at customer sites • Conducting inspections and repairs (where qualified) • Process engineering consulting and support for the customer’s operations

• Visiting potential customers and closing orders • Maintaining existing customer relationships • Conducting market analysis and identifying new business opportunities • Delivering product presentations and customer training • Recording customer feedback and market information • Collaborating with inside sales and other departments • Participating in industry events and trade shows • Traveling to support customers and acquire new clients