JOB TITLE: Business Development • Claims DEPARTMENT: Claims Services COMPANY OVERVIEW: Venbrook Claims is the claims business group of Venbrook Group, LLC, a holding company with subsidiaries engaged in retail broking, wholesale broking, programs, and claims services. Venbrook's team of experts and industry specialists partners with their clients to manage their risks, create security, promote growth, and add value by delivering best-in-class commercial property & casualty, employee benefits, and personal risk insurance products and programs. Venbrook Claims brings together decades of specialized expertise by integrating respected legacy claims brands, Carl Warren & Company, DMA Claims, and OneSource Claims Management. Venbrook works across the claims lifecycle with services that include Third Party Administration (TPA), Complex Claims Management, Catastrophe, Independent Adjusting, subrogation recovery, litigation management, investigative, and special investigations unit (SIU) services. Venbrook Claims has long-term clients across the public and private sectors, including insurance companies, captives, MGAs, transportation companies, manufacturers, public school systems, and property owners, to name a few. With over a century of combined claims experience, our organization’s legacy brands have been unified as Venbrook Claims to deliver scalable, flexible solutions supported by centralized governance, compliance, and technology infrastructure. This integration has increased efficiency while maintaining the high-quality investigative services and specialized expertise that distinguish our heritage brands. At Venbrook, we envision a world where our clients can confidently pursue their boldest ambitions. Our team of experts leverages agility, innovation, and creative problem-solving to guide our clients through an ever-changing risk environment. We pride ourselves on providing insurance services that allow businesses to make bold decisions, knowing their risks are identified, assessed, and mitigated. Our culture is derived from the people who create it. We are not different in what we do. We are different in how we do it. We believe our clients are our partners, and we earn their trust every day. We believe in empowering our team and holding ourselves accountable to deliver the best solutions. We value agility, versatility, innovation and creative problem solving and put our people at the core of everything we do. We offer competitive compensation and a comprehensive benefits package: - 401k + employee match - Medical, Dental, Vision, Life, and Disability Insurance - Paid Time Off (PTO) - Paid Holidays - Paid Parental leave - Paid Sick leave - Professional development programs - Work-life quality and flexibility JOB SUMMARY: Venbrook Claims Services is seeking a dynamic and proven in Business Development to lead revenue growth strategy across Venbrook’s full suite of claims management service offerings in Transportation space. This is role responsible for driving new client acquisition, expanding existing relationships, and building a high-performing business development function aligned with Venbrook Claims’ national growth objectives. Reporting to the Head of Sales, they will serve as a key member of the claims team, owning the end-to-end sales strategy and go-to-market execution across TPA services, complex claims management, independent adjusting, catastrophe services, and SIU. They will develop and execute a disciplined sales strategy targeting insurance carriers, MGAs, captives, brokers, self-insured entities, and public sector clients. This leader will build and manage a business development team, establish strategic partnerships, represent Venbrook Claims in the market, and collaborate closely with operations, marketing, and executive leadership to position the organization for sustained, scalable growth. The ideal candidate brings deep insurance industry relationships, a track record of closing complex, multi-service sales in the claims or TPA space, and the executive presence to represent Venbrook Claims at the highest levels. POSITION REQUIREMENTS: Sales & Revenue Ownership: Demonstrated ability to build and lead a business development function from strategy through execution. Proven track record of meeting or exceeding revenue targets in a complex B2B services environment, with ownership of the full sales lifecycle from pipeline development through contract close. Insurance Industry Expertise: Deep knowledge of the claims and TPA marketplace, including third party administration, complex claims management, independent adjusting, and specialty lines. Established relationships with decision-makers at insurance carriers, MGAs, captives, brokers, and self-insured organizations. Strategic Market Development: Ability to identify, evaluate, and pursue new market opportunities across product lines, geographies, and client segments. Translates market intelligence and competitive dynamics into actionable sales strategy aligned with organizational priorities. Client Relationship Management: Executive-level relationship development skills with the ability to cultivate and maintain long-term partnerships with C-suite and senior operational stakeholders. Skilled at navigating complex procurement processes and multi-stakeholder decision environments. Communication & Executive Presence: Exceptional verbal and written communication skills with the ability to develop and present compelling proposals, RFP responses, and capability presentations to senior decision-makers. Represents Venbrook Claims with credibility and professionalism in all market-facing settings. CRM & Pipeline Management: Advanced proficiency with Salesforce or comparable CRM platforms. Skilled at building accurate pipeline forecasts, tracking team performance metrics, and delivering data-driven reporting to executive leadership. Cross-Functional Collaboration: Ability to partner effectively with claims operations, finance, marketing, and technology teams to ensure seamless client onboarding, service delivery, and relationship continuity. Bridges commercial and operational functions to drive client satisfaction and retention. DUTIES/RESPONSIBILITIES: - Develop and own the annual business development strategy, revenue targets, and go-to-market plan for Venbrook Claims Services across all service lines and client segments - Accountable for delivering against assigned annual new business revenue targets and sales quotas, with responsibility for building and executing the pipeline required to achieve growth objectives - Identify, pursue, and close new business opportunities with insurance carriers, MGAs, captives, brokers, self-insured entities, and public sector organizations - Build and manage a robust sales pipeline; maintain accurate opportunity data, forecasting, and reporting within Salesforce - Develop and deliver executive-level presentations, proposals, and RFP responses in partnership with operations and subject matter experts - Represent Venbrook Claims at industry conferences, associations, trade events, and client forums to drive brand visibility and relationship development - Establish and manage strategic partnerships and referral relationships with brokers, consultants, and other channel partners - Collaborate with the Chief Claims Officer and executive leadership team on pricing strategy, service offerings, and competitive positioning - Partner with claims operations leadership to ensure smooth client implementation and ongoing service delivery that supports retention and account expansion - Monitor competitive landscape, market trends, and client needs to inform service innovation and sales strategy refinement - Develop and maintain account management discipline for existing client relationships, identifying opportunities to expand scope and deepen engagement - Lead the response process for RFPs and competitive bids, coordinating internal stakeholders to produce compelling, differentiated proposals - Establish and report on key performance metrics including pipeline volume, win rates, revenue contribution, and client retention - Partner with marketing to develop thought leadership content, collateral, digital campaigns, and event strategy that support business development objectives REQUIRED SKILLS/ABILITIES: - 10+ years of progressive business development, sales, or commercial leadership experience in the insurance, claims, or TPA industry - Proven track record of driving revenue growth and closing complex, multi-year service agreements in a B2B environment - Established network of senior-level relationships across insurance carriers, MGAs, captives, and self-insured organizations - Experience leading and developing business development or sales teams - Advanced proficiency with Salesforce or equivalent CRM platforms - Exceptional communication, negotiation, and presentation skills - Strong financial acumen with the ability to develop business cases, model pricing scenarios, and manage to P&L contribution targets - Ability to travel up to 40-50% to client meetings, industry events, and Venbrook office locations - Strategic thinker with the ability to operate both at the executive level and in the details of pipeline execution - Proficiency with Microsoft Office and sales enablement tools - Must have experience in Transportation EDUCATION & EXPERIENCE: - Bachelor’s degree in Business, Marketing, Finance, or a related field required; MBA or advanced degree preferred - 10+ years of business development or sales leadership experience, with a minimum of 5 years in the claims, TPA, or insurance services industry - Demonstrated experience managing and growing a book of business or revenue portfolio of significant scale - Deep familiarity with claims administration, TPA services, independent adjusting, and specialty claims operations required - Insurance designations (e.g., AIC, ARM, CPCU) or equivalent industry credentials a plus Salary Range 90k-110k this role will also be eligible for commission