• Collect, analyze, and interpret operational and manufacturing data to identify trends, risks, and opportunities. • Build, maintain, and optimize Power BI dashboards and reports to track manufacturing performance, costs, and KPIs. • Provide actionable insights to the leadership team to support decision-making across multiple plants. • Act as Project Manager for strategic manufacturing initiatives, ensuring deadlines, deliverables, and business objectives are met. • Standardize and optimize reporting processes at the organizational level. • Support continuous improvement initiatives by identifying data-driven opportunities to increase efficiency and productivity.

• Work collaboratively with the Director of Institutional Research and various offices to meet data demands • Extract data figures, create reports based on findings, and monitor key performance indicators (KPIs) • Foster teamwork and work collaboratively with cross-functional teams • Identify opportunities for improvement • Create reports and assist in the analysis of data for various campus departments • Create graphs, infographics, and other methods to visualize data • Format/manipulate large data sets to find usable information • Create presentations and reports based on recommendations and findings • Process confidential data and information, following institutional guidelines • Manage and design the reporting environment, including data sources, security, and metadata • Support the data warehouse in identifying and revising reporting requirements • Troubleshoot the reporting database environment • Provide technical expertise in data storage structures, data mining, and data cleansing • Coordinate all Title III data implementation and reporting strategies

• Support the operations of a residential utility energy efficiency program that provides financial incentives to eligible customers, ensuring a smooth delivery program and a positive customer experience. • Assist in maintaining program forecasts, dashboards, and performance data to ensure visibility in progress toward goals and to identify areas where adjustments may be needed. • Track, monitor, and report project status and key performance metrics accurately and in a timely manner to support both internal oversight and client reporting requirements. • Create and maintain reports and dashboards; identify opportunities for enhancements; track, monitor, and promote tool usage across the team. • Analyze program data to evaluate market potential and develop recommendations that support strategic decision-making. • Perform a variety of quality control checks to ensure the accuracy, consistency, and integrity of program data within tracking systems. • Provide day-to-day support to field staff and a network of participating subcontractors, including coordinating assignments, resolving operational questions, and ensuring adherence to program requirements. • Maintain proactive and professional communication with subcontractors, customers, and internal program teams; clarify program rules, troubleshoot participation barriers, and escalate issues as needed. • Gather and prioritize user requirements to support system enhancements, reporting improvements, and operational needs. • Contribute to process improvement efforts by identifying opportunities to enhance operational efficiency, customer experience, and quality control. • Manage projects and support client communication, collaborating closely with stakeholders, and influencing decisions to define acceptable solutions. • Maintain organized program documentation, records, and tracking systems to ensure data integrity and compliance with utility and regulatory requirements. • Perform other duties as assigned to support the successful execution of program operations and organizational goals.

• Validate database schemas and data models supporting Guidewire PolicyCenter reporting • Perform source-to-target validation for PolicyCenter entities to reporting tables • Collaborate with ETL developers to troubleshoot failures • Maintain and update documentation such as table relationship guides