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Opera

We’re bringing together teams of exceptionally talented people, compelled to create the best online experience.

Associate Community Manager

Community ManagerCommunity ManagerContractRemoteMid LevelTeam 501-1,000Since 1998H1B SponsorCompany SiteLinkedIn

Location

Mexico

Posted

76 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree3 yrs expEnglishSpanish

Job Description

Associate Community Manager

Opera

• Developing and implementing community engagement strategies that align with the company’s goals and objectives • Managing and growing our online community presence across various platforms, including social media and forums • Fostering a positive and inclusive community environment, encouraging active participation and interaction • Monitoring and responding to community members’ inquiries, comments and feedback in a timely and professional manner • Collaborating with internal teams, including marketing, customer support and product development, to ensure consistent messaging and support for community initiatives • Analyzing community metrics and trends to identify opportunities for improvement and growth • Organizing and hosting virtual events, webinars and community meetups to engage and connect with our audience

Job Requirements

  • 3–5 years of experience in community or social media management, with a proven track record of building engaged online communities
  • Bachelor’s degree in Communications, Marketing, Sales, or a related field
  • Strong knowledge of social media platforms, community tools, analytics, and CRM systems
  • Excellent written and verbal communication skills in English and Spanish
  • Empathetic, patient, and professional with the ability to connect with diverse audiences and handle feedback constructively
  • Experience or strong interest in fintech and crypto is a plus

Benefits

  • Flat organizational structure with short decision-making processes that boost your creativity and drive
  • A team of experienced and supportive individuals that fosters a friendly work atmosphere
  • Professional skill development
  • A diverse and inclusive workplace

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