• Lead Ricoh’s penetration and expansion efforts within the Graphic Communications vertical through targeted customer strategies, including segmentation, awareness initiatives, and relationship development. • Evangelize new sheetfed EP and inkjet technologies. • Consult with business owners and senior executives on the advantages of new technology to drive revenue growth and reduce costs. • Develop effective ROI analyses for proposed solutions. • Drive business development within the assigned territory. • Manage, protect, and grow the territory by analyzing customer communication needs and developing appropriate solutions for both new and existing clients. • Deliver, install, and support strategies, products, and equipment within the assigned territory. • Meet or exceed revenue targets and gross profit expectations, including page volume growth. • Prepare impactful briefings, proposals, and value propositions for assigned accounts. • Take ownership of resolving workflow or technical issues in collaboration with Professional Services and Customer Service teams. • Maintain accurate account activity records in Ricoh’s sales database and CRM. Serve as the primary contact for documentation and paperwork associated with each sale. • Perform other duties as assigned.

• Manage 4 LinkedIn profiles (1 in Ukrainian, 3 in English) • Content planning (2–3 posts/week per profile) • Conduct interviews with industry leaders • Transform working materials into engaging, publishable content • Social selling: initiate discussions in comments and build professional networks • Track performance metrics (reach, CTR, audience growth) • Regular reporting and proactive improvement initiatives

• Collaborate with departments to build and maintain a database of stories that highlight achievements, employee experiences, cultural moments, and organizational milestones for internal and external sharing. • Support the planning and development of the 2027 content calendar, including brainstorming and scheduling content themes, campaigns, and key events. • Maintain the DwyerOmega Intranet (SharePoint) with relevant and up-to-date information and company news. • Partner with the Marketing Services team to design graphics, infographics, videos, and other visual and multimedia content to enhance communication effectiveness. • Co-lead communication efforts for a major initiative from planning through execution, helping manage timelines, approval flows, and deliverables. • Champion the DO Belong Spotlight Series, including sourcing stories, interviewing employees, crafting content, and supporting its evolution as a signature culture program. • Support the planning and logistics for our Quarterly Global Town Halls. • Assist the Brand team with the Adopt-A-Site program, helping capture site needs and coordinate visual updates to reflect a unified One DO brand culture. • Contribute to company-wide branding initiatives to inform and engage internal and external audiences by supporting brand messaging, visual consistency, and storytelling. • Source and develop people and company content for the DwyerOmega website. • Other Duties as needed or required

• Responsible for coordinating complex workflows • Ensure marketing campaigns are creative and data driven • Organize and run high-energy brainstorming meetings • Dive into technical details of ad campaigns