• Collaborate with departments to build and maintain a database of stories that highlight achievements, employee experiences, cultural moments, and organizational milestones for internal and external sharing. • Support the planning and development of the 2027 content calendar, including brainstorming and scheduling content themes, campaigns, and key events. • Maintain the DwyerOmega Intranet (SharePoint) with relevant and up-to-date information and company news. • Partner with the Marketing Services team to design graphics, infographics, videos, and other visual and multimedia content to enhance communication effectiveness. • Co-lead communication efforts for a major initiative from planning through execution, helping manage timelines, approval flows, and deliverables. • Champion the DO Belong Spotlight Series, including sourcing stories, interviewing employees, crafting content, and supporting its evolution as a signature culture program. • Support the planning and logistics for our Quarterly Global Town Halls. • Assist the Brand team with the Adopt-A-Site program, helping capture site needs and coordinate visual updates to reflect a unified One DO brand culture. • Contribute to company-wide branding initiatives to inform and engage internal and external audiences by supporting brand messaging, visual consistency, and storytelling. • Source and develop people and company content for the DwyerOmega website. • Other Duties as needed or required

• Responsible for coordinating complex workflows • Ensure marketing campaigns are creative and data driven • Organize and run high-energy brainstorming meetings • Dive into technical details of ad campaigns

• Assist in the development and execution of internal and external communication plans • Create and edit content for various platforms, including newsletters, social media, and the company website • Coordinate and manage communication projects, ensuring timely delivery and adherence to brand guidelines • Support the planning and execution of company events and press conferences • Maintain and update the organization's social media presence • Collaborate with cross-functional teams to gather information and create cohesive messaging • Monitor and report on communication metrics and analytics • Assist in the development of presentation materials for executive leadership • Respond to media inquiries and maintain relationships with key stakeholders • Contribute to the continuous improvement of communication processes and best practices

• Create visual-first storytelling: Develop multimedia content that captures Macmillan Learning’s culture, purpose, and people, from quick-turn social reels to short-form explainers and documentary-style employee stories. • Elevate message delivery: Create authentic communications that reach employees where they are. • Prototype new formats: Pilot emerging communication styles like interactive video, AI avatars, and short-form “micro-messaging” for complex topics. • Enhance multimedia quality and scale: Use AI tools to improve speed, polish, and accessibility while maintaining a consistent brand voice. • Support podcast innovation: Help us evolve The What & Who of EDU, improving production quality, experimenting with cross-channel promotion, and testing new segment styles. • Manage internal and external communications channels: Oversee the content calendar and flow for MLHQ (intranet), LinkedIn, YouTube, Instagram, and internal newsletters. • Maintain consistency and relevance: Ensure that each platform tells a coherent story, what shows up on LinkedIn aligns with what employees see internally. • Build repeatable content systems: Develop templates for executive updates, culture moments, podcast promotion, and thought leadership, ensuring efficient and consistent production. • Own internal publishing rhythm: Curate homepage features, coordinate with partners on priority stories, and maintain a predictable cadence for employee content. • Track performance and iterate: Track engagement across channels, create dashboards that visualize impact, and use insights to refine storytelling formats and posting cadences. • Support external thought leadership: Collaborate on blogs, bylines, and multimedia content highlighting our innovation, authors, and research. • Audit and refresh content: Identify outdated or underperforming materials and lead updates to maintain accuracy and engagement. • Promote Macmillan Learning’s voice: Develop creative submissions for awards, panels, and speaking opportunities. • Partner with key stakeholders and teams across the company, including people and culture, product/editorial teams, and marketing to drive collaborative content creation, sharing, and implementation. • Collaborate with VP, Comms and other company leaders to determine alignment of priorities within the job role to higher company goals and initiatives across the organization. • Collaborate closely with the Senior Director of Communications on creating, delivering, and measuring content strategy.