Job Closed

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Technical Account Director

Location

Norway

Posted

85 days ago

Salary

0

Seniority

Lead

English

Job Description

Technical Account Director

Quvia

• Collaborate with the Quvia Support team to manage and resolve escalations • Partner with the Quvia Product team to review and address customer feedback • Fulfill ad hoc operational reporting requests • Collaborate directly with customers' operational and revenue teams to resolve non-standard issues • Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services • Maintain regular engagement with customers to ensure satisfaction

Job Requirements

  • Solid understanding of networking and VSAT technologies
  • Proven experience in selling, delivering, or supporting software solutions within a maritime environment
  • Ability to participate in early-stage technical discussions around solution design and implementation
  • Prior experience working in an operational role within a satellite communications service provider environment

Benefits

  • Competitive Salary
  • Performance Bonus
  • Competitive health benefits
  • Flexible Paid Time Off policy
  • Monthly Cell Phone Allowance
  • Stock options
  • Pension / retirement plan dependent on region

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