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Technical Account Director
Location
Norway
Posted
85 days ago
Salary
0
Seniority
Lead
Job Description
Technical Account Director
Quvia
• Collaborate with the Quvia Support team to manage and resolve escalations • Partner with the Quvia Product team to review and address customer feedback • Fulfill ad hoc operational reporting requests • Collaborate directly with customers' operational and revenue teams to resolve non-standard issues • Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services • Maintain regular engagement with customers to ensure satisfaction
Job Requirements
- Solid understanding of networking and VSAT technologies
- Proven experience in selling, delivering, or supporting software solutions within a maritime environment
- Ability to participate in early-stage technical discussions around solution design and implementation
- Prior experience working in an operational role within a satellite communications service provider environment
Benefits
- Competitive Salary
- Performance Bonus
- Competitive health benefits
- Flexible Paid Time Off policy
- Monthly Cell Phone Allowance
- Stock options
- Pension / retirement plan dependent on region
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