Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America. We believe that healthcare should work for everyone. We believe that it’s too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable. About Us: Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America.    We believe that healthcare should work for everyone.  We believe that it’s too important to be as cumbersome and difficult as it is.  And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable.  RESPONSIBILITIES:  - Define payer-grade outcomes measurement for care navigation and wellness programs: savings, quality, utilization, engagement—using transparent methodology, assumptions, and exclusions suitable for actuarial/client analytics review. - Claims + clinical/engagement data integration: design data requirements and pipelines that combine medical/Rx claims, eligibility, risk scores, care management/case notes (as applicable), vendor feeds, and navigation engagement signals. - Utilization and site-of-care impact analysis: quantify shifts in ED, inpatient admits, readmissions, avoidable visits, outpatient steerage, and guideline-based care gaps closure attributable to navigation/wellness interventions. - Population stratification & targeting analytics: segment members by risk, condition, rising-risk, and likelihood-to-engage; identify where navigation and wellness can drive measurable economic value. - Support contracting & renewals with evidence: partner with Sales/Client Success to define measurement language in SOWs, set reporting expectations, and provide credible performance narratives for renewals/expansions. - Clinical-program translation to economics: connect operational levers to downstream utilization and cost impacts. - Measurement governance & QA: implement audit trails, reproducible analyses, and data quality checks to ensure reliability of published results. IDEAL CANDIDATE:  - 10+ years healthcare analytics + medical economics, public health or statistics experience with payer claims and value measurement (PMPM, trend, utilization, quality). - Strong methods background in outcomes evaluation / quasi-experimental design; ability to explain methodology clearly to non-technical and actuarial audiences. - Hands-on technical skills: advanced SQL plus Python or R; comfort building reusable analytic datasets; BI/dashboarding experience for client and internal reporting. - Experience with navigation/wellness metrics: engagement funnels, time-to-care, appointment completion, care gap closure, HEDIS-like measures (as relevant), program adherence, and linking these to utilization/cost. - Client-facing communication: can write methodology memos and present results with appropriate caveats; confident interacting with payer analytics/actuarial counterparts. - Cross-functional influence: demonstrated ability to align Product, Clinical/Operations, and Commercial teams on definitions, data needs, and measurement commitments. For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the base salary range for this position is $150,000 to 170,000 The compensation package may include commissions, stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need. You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives. At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to security@pager.com. Pager Health is committed to protecting the privacy and security of your personal information

• Research, troubleshoot, and resolve technical issues through email, chat, or live sessions • Always review prior ticket history before responding to a customer, no exceptions • Validate and replicate user-reported bugs, analyze logs, and identify root causes • Communicate technical solutions clearly and empathetically to customers • Manage your queue proactively with fast response times and no tickets left unattended • Escalate critical issues immediately and within shift hours rather than scheduling outside your shift • Execute clean, documented handoffs at every shift transition so the next agent never has to guess what happened • Keep ticket status, notes, and next steps current throughout your shift • Flag unresolved or high-risk tickets before signing off, not after • Use SQL queries and monitoring tools such as Sentry, Splunk, or Papertrail to investigate issues • Analyze patterns in technical incidents and surface insights for product improvement • Document solutions and contribute to internal knowledge bases for self-service support • Partner with Engineering, Product, and Customer Success to escalate and resolve complex issues • Support QA testing and validation for new releases or bug fixes • Advocate for the customer experience by identifying recurring themes and improvement opportunities • Contribute to support documentation, internal playbooks, and FAQs

Overview Cotiviti Healthcare is a leading provider of payment accuracy services to the most recognized companies in the healthcare and retail industries. We are seeking innovative thinkers and creative problem solvers who are interested in making a contribution to improving healthcare and want to be part of a team that is expanding rapidly and providing opportunities for career growth. If you want to make a difference and contribute to the improvement of healthcare payment integrity, consider an opportunity to join our healthcare recovery team as a Payment Accuracy Specialist. A Payment Accuracy Specialist 1 is a member of the greater Data Mining Business Unit (BU). Cotiviti's Data Mining team configures custom claim reviews to investigate untapped billing compliance issues specific to regulations and contracted policies across product, market, and provider types. This role is responsible for auditing client data and generating high quality recoverable claims for the benefit of Cotiviti and our clients. Responsible for conducting or assisting in the identification, validation, and documentation of moderate to more complex audit projects. Documents relevant facts, information, and conclusions drawn to support the work performed and validate the claim. Utilizes this information to knowledge share within the audit team. Displays a high degree of independent judgment and professional skepticism that enhances the work performed in order to achieve success in the position. Responsibilities - This individual will receive direct supervision and ongoing support to ensure efficiency in production and quality review of assigned work. - Demonstrates the ability to build and maintain a solid understanding of Centers for Medicare and Medicaid Services (CMS) and National Association of Insurance Commissioners (NAIC) guidelines to establish the correct order of liability. - Proficient with Cotiviti audit tools Recovery Management System (RMS), specific client systems) to complete auditing, review simple - medium proprietary reports, has an advanced understanding of Microsoft Excel and client applications. - Draws on prior experience to audit standard reports and paid claims to identify over and under-payments of claims. The scope may include Data Mining, Claim Adjudication, Contract Compliance, Provider Billing & Duplicate Payment Reviews, Policy & Reimbursement Analysis, and Quality Assurance. This role is assigned to medium/complex reports. - Enters overpayments into Cotiviti system accurately and in accordance with standard procedures. Identifies and discusses audit findings with the audit team as a part of knowledge sharing and concept expansion. - May update current reports, develop, and run custom queries and validate the accuracy of current reports used. Makes determinations based on prior knowledge and experience of client contract terms with the likelihood of recovery acceptance. - Meets or exceeds standards for productivity, maintains regular and predictable attendance, and achieves production goals and standards set by the audit for the auditing concept. Ensures the expected level of quality and quantity for assigned work, including hit rate, claims written, vendor/project volume completion, ID, and/or fees per hour. - Meets or Exceeds Standards for Quality by achieving the expected level of quality set by the audit for the auditing concept, for valid claim identification and documentation. - Responds effectively to inquiries received on claims written. Provides verification of claims validation and confirmation, in a concise written manner, utilizing facts and details for justification purposes. - Demonstrates aptitude in reviewing transaction types, client contracts/vendor agreements, and client data with limited supervision of how to identify potential over or underpayments. Makes recommendations on medical policy application, state and federal statues, and other reimbursement methodologies as it applies to the audit concept. - Participates in onboarding new hires and cross-training efforts. - Identifies New Claim Types & Concept Expansion by researching and identifying potential claims outside the audit concept. Suggests, develops, and analyzes high quality, high value concepts and/or process improvements, tool enhancements, etc. - Recommends New Concepts & Processes by leveraging knowledge of client, contract terms, and complex claim types. Works towards developing and implementing new ideas, approaches, and/or technological improvements that will support and enhance audit production. Evaluates information and draws logical conclusions. Uses learned, tried, and proven validation methods to test and produce the desired/intended result of the new concept. May collaborate with Engineering in the development of new reports. - Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements. - Ensures confidentiality and security of all data, adhering to all HIPAA (Health Insurance Portability and Accountability) laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is safe, complying with industry standards. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications - High School Diploma - Required. - Bachelor’s degree (Preferred) and/or a minimum of at least (2 - 4) year/s related experience in healthcare. - At least 2 - 3 years of Cotiviti experience is recommended for individuals seeking their next opportunity internally. - Healthcare industry experience, including knowledge of Medicaid Claims is strongly preferred. - Computer proficiency including Microsoft Office (Word, Excel, Outlook, Access). - Excellent verbal and written communication skills. - Strong interest in working with large data sets and various databases. - Ability to work well in an individual and team environment demonstrating self–motivation to deliver success. Cognitive/Mental Requirements: - Ability to analyze large volumes of data, identify trends, discrepancies, and anomalies. Must have exceptional attention to detail to ensure accuracy in financial records and audit findings. - Demonstrates strong critical thinking skills, with the ability to assess complex situations, identify key issues, and propose practical solutions. Able to approach challenges methodically and with a strategic mindset. - Make informed decisions based on available data, regulations, and auditing standards. Must be able to weigh options and make recommendations that align with both compliance requirements and organizational goals. - Strong understanding of auditing standards, regulations, and industry best practices. Must be able to apply these standards consistently to ensure accurate and compliant audit processes. - Ability to recognize when something is wrong or needs further investigation. Must have the initiative to probe deeper into financial records or processes to uncover issues, inconsistencies, or irregularities. - Ability to work effectively as part of an audit team, sharing insights, collaborating on tasks, and contributing to a positive and productive team dynamic. - Demonstrates strong time management skills with the ability to juggle multiple tasks simultaneously and efficiently. Physical Requirements and Working Conditions: - Remaining in a stationary position, often standing or sitting for prolonged periods. - Repeating motions that may include the wrists, hands, and/or fingers. - Must be able to provide a dedicated, secure work area. - Must be able to provide high-speed internet access/connectivity and office setup and maintenance. - No adverse environmental conditions expected. Base compensation ranges from $25.00 to $29.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration. Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. Date of posting: 3/19/2026 Applications are assessed on a rolling basis. We anticipate that the application window will close on 4/19/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. #LI-Remote#LI-KB1#junior

Department: Development Location: New York, NY | Atlanta, GA | Remote, USA Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary As a Data & Business Intelligence Intern at Impiricus, you will support the development of data-driven solutions that empower internal teams to make informed, strategic decisions. You will work closely with cross-functional stakeholders to build dashboards, analyze datasets, and contribute to scalable data infrastructure. This role offers hands-on experience in transforming raw data into actionable insights through modern business intelligence tools and practices. Responsibilities - Support internal analytics initiatives by collecting, analyzing, and interpreting data across teams - Design, build, and maintain dashboards and reports using BI and data visualization tools - Assist in managing and organizing data to ensure accuracy, consistency, and accessibility - Identify and integrate new data sources to enhance reporting and analytical capabilities - Collaborate with stakeholders to understand business needs and translate them into data solutions - Help optimize existing data pipelines and reporting workflows - Contribute to documentation and best practices for data governance and reporting Experience - Currently a senior undergraduate, recent graduate, or enrolled in a graduate program in an analytics-focused discipline or closely related field (statistics, data science, etc.) - Experience with at least one data visualization tool such as Sigma (preferred), Power BI, Tableau, or similar - Working knowledge of SQL and relational databases, including the ability to write queries to extract and manipulate data - Strong analytical thinking and problem-solving skills - Excellent attention to detail and ability to work with large datasets - Experience training or working with AI/ML models is a plus Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.