• Troubleshoots incoming 3E, 3E Workspace, Paperless Proforma, Intapp Time, Intapp Open, Intapp Terms, Intapp Integration Builder, and ancillary application issues. • Becomes subject matter expert on legal, financial, and administrative databases. • Schedules and performs systems operations, upgrades, maintenance and modifications. • Maintains and prioritizes issue logs and manages each ticket until a satisfactory resolution is found. • Opens tickets and works with vendor support as needed to resolve issues. • Works with team members to determine automation solutions to repeated issues. • Maintains a working knowledge of all applications, in-house enhancements, and updates documentation. • Has a clear understanding of the integrations and dependencies between systems. • Ensures that issue/ticket resolutions are meeting acceptable service levels to maintain superior service experience for end users. • Makes recommendations on modifications, enhancements, replacements and improvements to the firm's applications. • Coordinates with other IT personnel on issues related to deployment of the financial and administrative applications. • Prepares basic visualizations (Excel reports, dashboards, or other formats) for non-technical stakeholders as requested.

• Design, develop, and implement scalable Application integrations. • Build and support A2A (application-to-application) integrations, including cloud-to-cloud, cloud-to-on-premise, and on-premise-to-on-premise scenarios. • Migrate legacy integration processes into a centralized, standardized platform. • Collaborate with business stakeholders to understand reference data sources and develop strategies for managing reference and master data effectively. • Implement data integration pipelines leveraging modern data engineering tools and practices. • Develop, automate, and maintain data workflows. • Build and optimize data processing solutions using Azure Data Factory (ADF), Boomi, Snaplogic, Workato and related technologies. • Ensure compliance with data governance, data privacy, and security standards. • Support CI/CD pipelines for continuous integration and deployment of data solutions.

• Technical lead for BESS proposals. • Review customer specification and standards (grid compliance, cybersecurity, etc) versus GE Vernova standard platform and clearly document clarifications and/or exceptions to customer specification. • Align with product development team on feasibility of exceptions, including associated cost and cycle time to ensure alignment with execution priorities and backlog. • Develop GE Vernova technical proposal to best suit the customer's use case and requirements for proposals, reference architecture, risk assessment matrix, features and accessories list, cost of materials, grid model development and customer project engineering work estimates. • Facilitate development of dynamic models for grid system simulation studies by providing technical inputs on control system design and capabilities. • Lead the creation and maintenance of the technical commercial documentation related to the product in coordination with the different stakeholders. • Support Sales with delivering technical presentations to customers. • Complete customer technical fill-in datasheet and answer customer questions. • Report status and problems to tendering team members in a timely fashion. • Present technical proposal to GE Vernova leadership team detailing system performance capability and risks. • After winning project, support a clean hand over of technical solution to the project execution team. • Participate in the development of multi-generation product plans by summarizing and prioritizing emerging customer / market requirements and gathering competitive intelligence. • Provide mentorship and knowledge transfer to fellow team members. • Lead and define process improvement activities.

• Act as the primary technical liaison between customers and other departments to resolve application issues. • Execute application sanity tests to ensure application health. • Provide technical assistance and remote troubleshooting support as part of a global 24/7 support organization. • Partner with other technical teams to perform application patches and upgrades. • Develop, document, mentor, and train others in support procedures for application-related triage and problem solving.