Outseer

• Drive revenue growth focusing on Corporate Accounts • Renew and expand the book of business across Outseer's offerings to existing customers • Target new customer acquisition • Identify, qualify, and secure new opportunities

• We are looking for a motivated and results-oriented Account Executive to join our FraudAction Services team at Outseer. • Your mission is to empower businesses to combat online fraud effectively, safeguarding them from financial and reputational risks. • You will develop a robust pipeline and achieve conversion rates in line with industry standards. • Consistently meet or exceed sales quotas and targets. • Maintain current and accurate records of sales activity, pipeline development, and forecasts in the CRM system. • Generate and maintain sufficient pipeline through prospecting and outreach. • Identify potential clients through research, inbound inquiries, and strategic outbound efforts. • Partner with marketing from time to time on digital marketing support. • Engage decision-makers in industries impacted by fraud, presenting FraudAction Services as the ideal solution. • Establish a trusted advisor relationship to achieve customer goals to purchase FraudAction Services. • Develop and deliver compelling sales presentations and product demonstrations tailored to client needs. • Gather feedback from clients and share insights to influence product development and strategy.

• Act as the primary technical liaison between customers and other departments to resolve application issues. • Execute application sanity tests to ensure application health. • Provide technical assistance and remote troubleshooting support as part of a global 24/7 support organization. • Partner with other technical teams to perform application patches and upgrades. • Develop, document, mentor, and train others in support procedures for application-related triage and problem solving.

• Drive the development and implementation of advanced security practices, policies, and frameworks to ensure the integrity and confidentiality of our applications. • Provide principal leadership to the application security program, helping set the strategic direction, goals, and objectives to enhance the overall security posture of our applications. • Develop and implement advanced application security practices, including secure coding standards, threat modeling methodologies, and secure software development lifecycle (SDLC) processes. • Conduct in-depth application security assessments, including code reviews, architecture reviews, and penetration testing, to identify and remediate complex security vulnerabilities and risks. • Collaborate closely with development teams, architects, and stakeholders to provide expert guidance on secure coding practices, security design principles, and the selection and implementation of security controls. • Define and maintain application security policies, standards, and guidelines, ensuring alignment with regulatory requirements and industry best practices. • Drive the integration of security into the CI/CD pipeline and automated security testing tools and processes to enable secure and efficient application development and deployment. • Evaluate and recommend emerging technologies, frameworks, and security tools to enhance application security capabilities, scalability, and efficiency. • Lead incident response efforts for application security incidents, working with cross-functional teams to investigate, contain, and remediate security breaches or vulnerabilities. • Stay current with the latest application security threats, vulnerabilities, and attack vectors, and provide strategic recommendations and guidance to mitigate emerging risks. • Serve as a subject matter expert and thought leader on application security, representing the organization in external forums, conferences, and industry working groups.

• Develop and implement machine learning models. • Perform advanced data analysis and identify patterns and trends. • Create insightful reports and dashboards to support data-driven decision-making. • Work with stakeholders to identify key metrics and opportunities for improving processes. • Perform data mining, exploration, and statistical analysis. • Create data visualizations, reports, dashboards, and perform data audits. • Leverage predictive models to optimize customer experiences.

• Act as the primary technical liaison between customers and other departments to resolve application issues. • Execute application regression testing utilizing existing test scripts and processes. • Provide technical assistance and remote troubleshooting within a global 24/7 support organization, including after-hours on-call shifts. • Work closely with our product and R&D teams in identifying gaps, bugs, and product improvements. • Partner with other technical teams to perform application patches and upgrades. • Lead support case resolution efforts for prescribed customer cases.

• Support and lead Outseer governance, risk management, and compliance program globally, aligning with relevant regulations, industry standards, and best practices. • Conduct regular risk assessments, identify potential vulnerabilities, and implement strategies to mitigate risks across the organization. • Lead and coordinate third-party security audits, and act as the primary point of contact for customer security reviews. • Recommend and maintain policies, procedures, and controls to ensure compliance with applicable regulations, standards, and internal requirements. • Monitor and assess changes in regulatory requirements and industry standards and ensure timely updates to the compliance program. • Collaborate with cross-functional teams to integrate risk management and compliance controls into business processes, applications, and systems. • Conduct compliance audits, assessments, and gap analyses to identify areas for improvement and implement remediation plans. • Coordinate and manage third-party assessments, audits, and certifications, ensuring compliance with contractual obligations. • Provide guidance and support to stakeholders regarding risk management, compliance requirements, and governance practices. • Demonstrates an automation-first mindset, leveraging modern AI technologies to enhance GRC processes. • Deliver training programs to educate employees on risk awareness, compliance obligations, and best practices. • Stay updated with emerging trends and changes in the governance, risk, and compliance landscape, and proactively recommend improvements to enhance the effectiveness of the program.

• Implement and maintain Continuous Integration and Continuous Deployment (CI/CD) • Collaborate with development teams to integrate CI/CD pipelines into their workflows • Configure and maintain CI/CD tools (e.g., Jenkins, GitLab CI/CD, GitHub Actions) • Monitor and troubleshoot build and deployment processes • Contribute to the development and maintenance of infrastructure templates using tools like Terraform, CloudFormation • Setup & Maintenance of monitoring solutions (e.g., Prometheus, Grafana, Elk stack) • Establish alerting thresholds and notifications for critical systems • Implementation of containerization technologies (e.g., Docker) • Deployment and management of container orchestration platforms (e.g., Kubernetes, Docker Swarm) • Collaborate with development teams to ensure proper usage of version control systems (e.g., Git, Perforce) • Provide support for branching, merging, and code review processes • Assist in the implementation of security best practices for infrastructure and applications • Contribute to compliance efforts (e.g., SOC2, PCI) by ensuring necessary controls are in place • Work closely with cross-functional teams to troubleshoot and resolve issues • Document processes, configurations, and best practices • Lead incident response efforts during critical outages, ensuring rapid resolution and conducting thorough root cause analyses • Implement and establish best practices, audit others work, and manage increasingly complex issues • Provide technical mentorship and guidance to junior DevOps team members • Conduct capacity planning exercises and performance profiling to ensure optimal resource utilization • Implement optimizations to improve system and application performance • Lead knowledge-sharing sessions and contribute to team skill development • Actively participates in architectural deliberations, the formulation of design, and the execution of advanced automation frameworks • Crafting systems that boast high availability and fault tolerance, and adeptly resolving intricate technical challenges

• Responsible for designing, developing, testing, and maintaining high-quality software applications that meet our business needs and align with industry best practices. • Drive technical decisions and must stay abreast of advancements in related technologies. • Work with the broader R&D team, focusing on developing new features and supporting existing customers. • Understand Business requirements and convert them into technical requirement. • Analyze, design, and develop web applications with good code quality aspects. • Effective and proactive communication with across the global team. • Develop and test proof of concepts using various tools and frameworks. • Own work assignments end-to-end building out capabilities and features for product needs.

About Outseer At Outseer, we’re helping our customers make the world a safer place. Our All-Cause Fraud prevention platform combines AI, behavioral biometrics and consortium intelligence to stop fraud, not customers across the globe. We’re a team that makes things happen, stays humble, adapts fast, and keeps it real, growing our business and each other every day. What you’ll achieve: The Named Account Manager is responsible for driving revenue growth, focused on assigned named and strategic accounts, by renewing and expanding the book of business across Outseer's offerings to existing customers. In addition to maintaining and fostering customer relationships at an operational and executive level, they will understand the customer's key business, challenges, and requirements, focusing on maximizing value. They will partner with Solution Consulting, Product, and Marketing teams to develop and deliver a compelling territory growth strategy for the territory and maintain detailed account plans. Outseers team selling approach requires this role to collaboratively work across our global team to achieve departmental goals that align with company values, culture, and philosophies. To achieve great results, this role must be able to foster and maintain a positive work environment that promotes teamwork and collaboration. Essential Duties • Meet or exceed monthly, quarterly, and annual account renewal and expansion targets. • Manage and build strong relationships with customer accounts. • Lead Tier-1 Financial Institution Account Management, with the ability to drive a conversation around Banking Fraud and Payments. • Manage full-cycle sales, while negotiating contracts to maximize profits, and close deals. • Deliver solutions that meet customer needs in a timely and successful manner. • Analyze customer needs and pain points and provide compelling ROI and value proposition. • Identify and pursue business opportunities to maintain and grow pipeline. • Develop and execute effective growth strategies to meet/exceed revenue targets. • Develop strong working relationships with customers. • Collaborate with leadership to build successful partnerships. • Attend industry and client events to network and increase brand awareness. • Engage customers at an Executive level early and often. • Act as a first interface for international accounts in collaboration with local reps. • Orchestrates and delivers according to the existing Sales Playbook. • Prepare reports on account status and progress. • Create sales collateral to support the sales process. • Resolve challenging customer requests or issues in a timely and effective manner. • Maintaining sales lead, opportunity, and client information in the CRM database, accurately, on an ongoing, real-time basis. Desired Requirements • Bachelor’s degree or higher in Business or Marketing, MBA preferred. • Fluent in Italian and English • 8+ years Account Management and/or Direct Sales Experience. • Tenured experience with territory planning and rapid territory development. • Expertise in managing end- to-end sales processes in complex, large deals. • Executive-level relationship building, client management, especially working with executives in lines of business, and sometimes at board level. • Able to create systems of organization for effective account management. • Relevant knowledge of client's industry; keeps abreast of trends and lead discussions on strategic directions and linking discussions. • Excels in competitive, value based, selling skills and sells across platform and specialty. • Outstanding work ethic; unquestioned integrity and accountability • Adept at advanced sales negotiations and positioning solution value under pricing pressures from customer. • Great at execution and follow-through; results-driven, organized self-starter • Highly organized, able to keep many work streams going simultaneously, must be incredibly detail oriented. • Excellent time management skills and presentation skills. • Lead expert for the technology or solution being presented to the client. • Excellent oral and written communication skills, and ability to work effectively across multiple projects in a fast-paced, highly collaborative setting. • Available for local and overnight travel (up to 50%) Desired Behaviors • Change Facilitation: Encourages and supports continuous improvement of work practices and processes. Facilitates change by actively seeking opportunities for innovation and sharing ideas with the team. • Execution Focus: Drives execution by effectively cascading departmental goals into individual goals. Sets high performance standards, communicates clear expectations, resolves problems, provides task clarity, and establishes boundaries. • Team Influence: Provides coaching and mentorship, utilizing open and honest communication. Escalates when necessary to ensure compliance. Recognizes team members for their contributions and fosters and open environment. • Motivational Mentorship: Keeps the team focused and motivated by delivering, knowing when to escalate issues, providing regular feedback, while maintaining open lines of communication. • Technical Proficiency: Possesses a strong understanding of their own role and responsibilities and is familiar with the roles and tasks of team members. Demonstrates technical competence and provides guidance when needed. • Effective Communication: Over-communicates by hosting regular team communication such as one-on-one meetings and team meetings. Ensures important and relevant information is cascaded to the team in a timely manner. • Employee Involvement: Encourages employees to participate in decision-making processes, valuing their ideas and proposed solutions. Creates a culture of open dialogue and collaboration. • Ethical Conduct and Competence: Displays ethical character and competence, earning the trust of others by acting with integrity and intention. Upholds the company's values and principles in all actions. • Role Modelling: Sets a positive example by demonstrating high levels of commitment and energy. Acts as a role model for the organization's core values and maintains high standards of behavior. Influences others positively and contributes to a positive work culture at Outseer. Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages. Location Remote, Remote (Remote) Department Sales Employment Type Full Time Minimum Experience Experienced