• Provide remote counseling services to children, adolescents, adults, couples, families, and groups. • Collaborate with clients to identify concerns, define counseling goals, and develop actionable treatment plans. • Maintain accurate and timely clinical documentation in compliance with all state, federal, and company policies (i.e., HIPAA). • Participate in ongoing professional development through workshops, meetings, and training opportunities. • Integrate Christian faith and psychological best practices in therapy as appropriate. • Refer clients to other resources or specialists as needed. • Engage in occasional community outreach or ministry initiatives relevant to Light Counseling’s mission. • Provide clinical supervision or mentorship to interns and residents (if qualified). • Perform other duties as assigned.

• Oversees all functions of a virtual IOP caseload • Collaborates at a high level to problem solve on complex cases with Manager • Completes pre-certs and authorizations for virtual IOP clients in a timely manner • Follows up on all outstanding authorizations and reports all barriers to Manager • Collaborates with Revenue Cycle Team and Admissions to improve patient experience from the front door through discharge • Partners with Manager and Director to troubleshoot workflows and processes to achieve efficiency gains in current and future company systems • Delivers training to clinical teams for high quality documentation standardization • Participate in denial management, appeals, and peer-to-peer review processes

• This position serves as support for operations on the jobs in which they are involved. • Responsibilities range from participation in initial project set up and buyout, cost spread/estimate familiarity, job quantity tracking, on-site daily activity involvement, concrete material tracking, equipment and manpower productivity tracking, invoice approval, extra work ticket tracking, participation in job cost reporting, project safety compliance, quality control compliance, and production analysis/tracking. • Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

• Submit and track provider enrollment applications with commercial and government payers • Maintain and update CAQH profiles • Support Medicare enrollment and PECOS activities • Manage payer roster updates and demographic changes • Track provider licenses, DEA registrations, malpractice coverage, and other expirables • Follow up with payers regarding application status and outstanding requirements • Maintain credentialing trackers and documentation • Ensure provider information remains accurate across systems and payer portals • Support recredentialing, revalidation, and attestation activities • Verify provider participation and directory visibility when required • Escalate issues requiring additional review or intervention • Assist with process improvement and documentation efforts