CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. Job Title: Editorial Specialist Description We are seeking a skilled Editorial Specialist to join our team. You will be responsible for performing comprehensive quality assurance reviews of instructional courseware and related assets, ensuring editorial excellence, technical accuracy, and compliance with project standards and accessibility requirements across online, instructor-led, and hybrid learning products. Responsibilities Editorial and Quality Assurance Review - Review training assets for grammar, internal consistency, functionality (for web-based products), and adherence to project style and design guides prior to client submission - Compile and communicate detailed quality review findings for use by the development team Accessibility and Compliance - Review training assets for Section 508 accessibility compliance - Document accessibility issues and collaborate with development teams to resolve identified issues Process Improvement and Standards Development - Identify emerging issues from the review process that may drive new or updated quality assurance requirements - Collaborate with Instructional Systems Designers (ISDs) and development teams to establish course-specific QA requirements when deviations from global standards are necessary Quality Assurance Oversight and Documentation - Maintain QA surveillance processes related to content development and production programming as new requirements are identified - Maintain and update QA process documentation as required Qualifications Logistics: - East coast core hours of 9am to 3pm - Reliable high-speed internet connection Experience: - Bachelor’s degree in English, Communications, Educational Technology or other related field from an accredited college or university or equivalent experience - Minimum 3 years of experience performing editorial quality assurance or technical content review in a learning or digital content environment - Experience reviewing eLearning courses developed in Adobe Captivate and Articulate Storyline 360/Rise, or similar authoring tools Technical and Quality Skills: Ensure accuracy and consistency in content development. Strong understanding of 508 accessibility compliance. - Excellent editorial and writing skills - Demonstrated understanding of Section 508 requirements, with experience reviewing materials for compliance - Extensive experience reviewing web-based materials for grammar, continuity, content completeness, and functionality - Experience serving as an Instructional Systems Designer (ISD) or as a member of a courseware development team Work Environment: - Ability to work closely with subject matter experts and cross-functional teams including strong facilitation and analysis skills - Exhibit strong interpersonal and communication skills - Exhibit ability to lead a team through a learning asset development lifecycle - Ability to work both independently and as part of a team - Experience working on multiple projects simultaneously - Demonstrate strong information technology skills specifically working in the Microsoft Teams and SharePoint environments Clearance Requirement - Public Trust If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: - Paid vacation & Sick leave - Health insurance coverage - Career training - Performance bonus programs - 401K contribution & Employer Match - 11 Federal Holidays

• Collaborate with the marketing lead to finalize the content strategy and direction of content pieces needed to fulfill their goals. • Create educational and informational content pieces that present the client as an authority and follow all best practices to drive rankings and conversions. • Conduct desk research using credible technical and regulatory sources, which will be provided and shared by the client. • Conduct internal interviews with provided subject matter experts, which will include preparing short questions beforehand, booking and running interviews, and taking notes or arranging transcriptions with follow-up clarification as-needed. • Proofread and edit content to ensure accuracy, clarity, and consistency in messaging that aligns with the tone and brand.

Role Description Raintree is currently seeking a high-velocity Contract Technical Writer with deep clinical and/or RCM knowledge to join our documentation team for a 6-month contract, with possibility for extension. In this role, you will bridge the gap between complex therapy workflows and cutting-edge client-facing software documentation. This is not a traditional "blank page" writing role; you will leverage specialized AI agents in conjunction with technical requirements and your healthcare expertise to produce informative, accurate, user-centric content. Your mission is to ensure our clients have the "source of truth" they need for success across both our classic platform and our new AI-powered products and features as we collectively work to build our industry’s first “invisible EMR”. Reporting to the Manager, Product Learning, this individual will be responsible for: - AI-Augmented Content Creation: Utilize custom AI Assistants to generate and iterate on first-draft documentation for modules and features based on technical specifications. - Subject Matter Expertise: Apply professional healthcare experience to ensure all documentation is accurate, compliant, and useful for therapy practices. - Knowledge Base Management: Author, format, and publish articles directly into our new WYSIWYG Knowledge Management System (KMS). - Agile Collaboration: Partner closely with Product Managers to validate complex clinical logic and "hunt down" details to fill gaps in legacy documentation. - Backlog Execution: Maintain a consistent sprint velocity to resolve high-priority documentation gaps and reduce documentation backlog by 70%+. - Style and Quality Stewardship: Contribute to the evolution of the Raintree Knowledge Style Guide and formatting standards, ensuring all documentation remains consistent, professional, and optimized for provider readability across both classic and NewGen platforms. Qualifications - EMR / EHR Experience: 3+ years experience utilizing or supporting an EMR or EHR platform, with deep understanding of clinical and/or RCM workflows and regulatory requirements. - Technical Writing Experience: 3+ years of professional technical writing experience, ideally within a SaaS or software environment. - AI Literacy: High comfort level using AI tools (e.g., Gemini, ChatGPT) to assist in the drafting and editing process, with a track record of embracing AI technologies and AI-enabled processes. - Proven Quality: A portfolio of writing samples that demonstrate an ability to translate robust software functionality into clear, concise, and skimmable user documentation. - KMS Experience: Familiarity with modern Knowledge Management Systems as an end user. - Agile Proficiency: Experience working within an Agile environment and a bias for action in a 2-week sprint cadence. Requirements - Hands-On Healthcare Experience: Professional clinical and/or RCM experience, ideally in rehab therapy or a related medical specialty. - Enterprise Level Software Skills: Experience utilizing or supporting enterprise-level software, ideally EMR/EHR platforms, ideally as a Technical Writer or in a similar role. - KMS Experience: Experience with modern Knowledge Management Systems as a content author and/or system administrator. Company Description Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. - Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. - With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone.

• Write, edit, and proofread original news and feature articles for CG‑9 and U.S. Coast Guard publications • Produce at least one new feature article each week • Develop and distribute daily news briefs summarizing relevant acquisition-related updates • Conduct interviews and gather source material to craft compelling stories • Ensure all written products adhere to AP style and Coast Guard editorial standards • Support the development of branded communication tools • Maintain and update standard templates for communication products