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Impel logo
Impel

Impel (formerly SpinCar) offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.

Account Manager

Location

United States

Posted

84 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Account Manager

Impel

Role Description As a Performance Manager, you will serve as the primary contact for existing customers, focusing on the application of AI technologies within the automotive industry. Your role will involve: - Managing client relationships, retention strategies, and growth initiatives across your portfolio. - Showcasing expertise in conversational AI and AI marketing automation to drive industry-specific efficiency solutions. - Building strong relationships with accounts by delivering performance metrics and insights. - Positioning Impel’s AI-powered products as industry leaders. - Gaining a deep understanding of customers' business needs and aligning them with Impel’s advanced AI solutions. To thrive in this role, you should be: - Highly organized and a strategic thinker. - An effective communicator with strong knowledge of AI applications in the automotive industry. - Self-driven and adaptable, comfortable working remotely, on the road, or in the field. - Able to work across departments and partner with individuals of varying expertise. - Capable of thriving in a fast-paced environment, efficiently solving problems with quick, creative solutions through the use of AI technologies. Qualifications - 3-5 years of work experience in Account Management, with a strong focus on AI technologies in the automotive industry. - Expertise in conversational AI and its applications in customer lifecycle management preferred. - Proven experience with AI-driven efficiency and effectiveness solutions in the automotive sector. - Exceptional time management skills with the ability to handle multiple AI-driven projects simultaneously. - A Bachelor's degree in a related field (e.g., Computer Science, AI, or Business with a focus on technology) is strongly preferred or 3-5 years of relevant work experience in AI-driven performance manager roles. - Certifications or advanced training in AI and machine learning technologies are a plus. - Google Analytics experience preferred. - Up to 70% travel. - Bilingual a plus. Requirements - Strong business acumen with a focus on AI applications in the automotive industry. - Mastery of conversational AI technologies and their implementation in customer lifecycle management. - Ability to explain complex AI concepts and their benefits to clients in clear, accessible language. - Excellent organizational, interpersonal, and communication (written and verbal) skills. - Demonstrated ability to establish clear, achievable goals, with a strong determination and commitment to delivering results. - Exceptional time management skills with the ability to handle multiple AI-driven projects simultaneously. - Proficient in Google Suite, Microsoft Office Suite, and familiar with AI and machine learning platforms. - Positive, customer-first attitude with a focus on AI-enabled solutions. - Ability to learn quickly and adapt to rapidly evolving AI technologies. - Maintains confidentiality of work-related issues, records, and company information. - Demonstrates a commitment to Diversity, Equity, and inclusion by treating everyone with respect and dignity.

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Diligent Pharma logo

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AMN Healthcare logo

Account Manager II

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Account Manager84 days ago
Full TimeRemoteTeam 1,001-5,000Since 1985H1B Sponsor

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$23 - $29 / hour
Job Closed