Bloomreach logo
Bloomreach

Bloomreach is a computer software company that is on a mission to empower its clients to seamlessly personalize their customer experience and, in turn, successfully grow their busi

Security Analyst II

Location

India

Posted

72 days ago

Salary

0

Seniority

Mid Level

Job Description

Security Analyst II

Bloomreach

Role Description We are looking for a Security Analyst to join the Bloomreach GIST (Global Information Security & Technology) team to help protect our environment from threats, vulnerabilities, and sophisticated attackers. Your work will have a significant impact on numerous customers across various e-commerce verticals and hundreds of millions of online users. As a core member of our globally distributed 24/7 Security Operations Team, you are expected to work from one of our India offices (Bengaluru) or from home. This role is ideal for someone who has built a solid foundation in security operations and is ready to take the next step — owning more complex work, developing specialized skills, and contributing more meaningfully to the team's detection and response mission. Your job will be (but not limited to): - Monitor, analyze & interpret security/system/application/infrastructure logs for events, configuration irregularities & potential incidents. - Leverage security tools, custom built dashboards and/or proactive identification approaches to detect anomalous activities. - Monitor Cloud infrastructure for security-related events. - Monitor threat/vulnerability landscape and security advisories, coordinate and escalate as appropriate. - Collaborate with Product Security, Infrastructure Security, and GRC teams on cross-functional investigations and audit-related tasks as needed. - Work with application security teams, product specialists, GRC, and legal teams on active incidents and/or investigations. - Participate in a major incident call, document incident report summaries. - Document, follow and execute standard operating procedures (SOPs). - Documenting/Managing/maintaining & following use cases, playbooks and/or knowledge base articles. - Work on incidents, requests related to security. - Develop and maintain security detection use cases and alerts within SIEM platforms. - Design and implement automation workflows using SOAR or similar security orchestration tools. - Working knowledge of AI/LLM tools (e.g., Gemini, ChatGPT, Claude) and their application in security operations. - Understanding of authentication mechanisms, including private/public key concepts, familiarity with command-line interfaces (CLI), IDE-based tools, and agent-based workflows. - Awareness of API usage, token management, and secure handling of credentials. - Own responsibilities within a shift with a positive mindset towards growth & upskilling. - Engage & escalate issues as necessary. Qualifications - 3+ years of hands-on experience as part of a 24/7 Security Operations team or Cyber Fusion Center team supporting any one of the following as minimum: SaaS platform Security, Cloud Security, API/Container Security, Threat Intel/Hunting, Vulnerability Management. - Hands-on experience and deep knowledge on usage of SIEM (Splunk preferred), SOAR, EDR (modules like TI, VM, DLP). - Hands-on experience in using any of CSPM tools (SentinelOne, Falcon Horizon, Wiz, Sysdig, Prisma cloud, MS Defender). - Hands-on experience assessing, interpreting & managing vulnerabilities using relevant tools (CS Spotlight, QualysGuard, Rapid 7). - Hands-on experience of either AWS or GCP is a must. - Should possess a positive attitude to participate, own & drive tasks for POCs for various tools. - Understanding of risk frameworks. - Ability to assess emerging trends & threats in the cyber security space. - Good analytical, problem-solving, and interpersonal skills. - Knowledge of NIST framework, OSINT standards, MITRE ATT&CK framework & cybersecurity incident lifecycle. - Knowledge of network protocols, operating systems (Linux, macOS, Windows), and security fundamentals. - Mandatory to work in a 24/7 rotation shift & weekends. - Excellent command of communication in English being a good listener, speaker & reader. - Basic scripting skills (Python, Bash, or PowerShell) for automating repetitive tasks. - Strong analytical thinking and attention to detail. - Good written and verbal communication skills. - Curious and eager to learn. - Team-oriented with a collaborative approach. - Proactive mindset — takes initiative to improve personal skills and contribute to the team's knowledge and processes. - Entry-level or intermediate security certifications (e.g., CompTIA Security+, CySA+, GSEC, or equivalent). - Previous experience in a SaaS, e-commerce, or technology company. Requirements - In the first 30 days you will: - Understand the roles & responsibilities of SOC team, in-scope vs out of scope tasks. - Read & understand SOPs, Policies & working procedures of the team. - Shadow peers in day to day work, overlook tickets, alerts, incidents, understand the current state of ongoing projects/enhancements etc. - Understand the team's incident response procedures, escalation paths, and shift structure. - Begin handling lower-severity alerts and incidents under guidance from senior analysts. - In the next 30 days you will (60 days from start): - Start owning incidents, tasks as independent contributor with a peer shadowing you. - Participate in incident related calls, cross team/department meetings. - Handle SIEM/SOAR/EDR events. - Demonstrate consistent adherence to SOPs and ticket hygiene standards. - Contribute at least one update or improvement to a runbook, playbook, or knowledge base article based on hands-on experience. - In the next 30 days you will (90 days from start): - Start documenting or tweaking existing SOPs, process documents. - Bear responsibilities of representing team in forums/meetings/discussions. - Start managing shift alone when needed. - Adapt yourself to the service improvement mindset and contribute. - Show measurable growth in investigation quality, speed, and documentation. - Begin developing a specialization area (e.g., cloud security monitoring, detection engineering, threat intelligence) aligned with team needs and personal development goals. Benefits - A great deal of freedom and trust. - Defined values and key behaviors embedded in processes like recruitment, onboarding, feedback, personal development, performance review, and internal communication. - Flexible working hours to accommodate your working style. - Virtual-first work environment with several Bloomreach Hubs available across three continents. - Company events to experience the global spirit of the company. - Support for volunteering activities — every Bloomreacher can take 5 paid days off to volunteer. - Employee Assistance Program with counselors for non-work-related challenges. - Subscription to Calm - sleep and meditation app. - ‘DisConnect’ days for unwinding together and focusing on activities away from the screen. - Extended parental leave up to 26 calendar weeks for Primary Caregivers. - Restricted Stock Units or Stock Options based on role, seniority, and location. - Participation in the company's success through performance bonuses. - Employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - Celebration of work anniversaries — Bloomversaries!

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