• Research, collect, and maintain accurate OID mappings to our existing data model • Maintain alignment with security frameworks, compliance data, and IT operations standards • Engaging with the engineering team to implement and test mappings on virtual hardware and devices as needed • Conduct compliance control reviews to ensure coverage, traceability, and alignment with compliance and industry best practices • Design, develop, and implement automation solutions to streamline OID mapping, control validation, and content production workflows • Build and maintain structured technical content and scripting enhancements for IT operations software products • Research emerging IT operations standards and security best practices; design and standardize new mappings and frameworks within the product • Continuously improve and update the content database through research, gap analysis, quality assurance, and process optimization initiatives

Title: Sales Engineer, Major Enterprise - Job Identification 22397 - Job Category Systems Engineering - Locations Houston, TX, United States (Remote) - Job Schedule Full time Job Description: Description We are seeking a Sales Engineer to partner with a Named Account Manager in a defined territory. This role is designed for a technically strong but strategically minded individual who thrives in customer-facing engagements. The Systems Engineer will act as a trusted advisor, guiding large enterprise organizations through cybersecurity transformation initiatives that span SecOps, Zero Trust, cloud, and network security. Responsibilities - Partner with sales to qualify opportunities, define solution strategy, and align technical capabilities with customer business outcomes. - Lead discovery sessions, workshops, and security assessments that uncover operational and architectural requirements in complex enterprise environments. - Design and present secure architectures that incorporate networking, cloud, and SecOps components. - Deliver impactful presentations and demos to both technical stakeholders and executive decision-makers (CISOs, CIOs, CTOs, and business leaders). Customer Engagement & Strategy - Serve as the primary technical expert in sales cycles, guiding enterprise accounts through evaluation and decision processes. - Advise on cybersecurity strategies such as Zero Trust, SASE, cloud security, and SecOps modernization. - Build and maintain long-term trusted relationships with C-level executives and senior leadership, positioning yourself as a strategic advisor. - Translate technical concepts into business value discussions tailored for executive-level conversations. Post-Sales Partnership - Support smooth deployment transitions by working closely with professional services, support, and customer success teams. - Provide roadmap guidance, operational reviews, and strategic check-ins to reinforce customer value realization. - Continue as a trusted advisor to enterprise leadership, ensuring ongoing alignment of their evolving needs with solution capabilities. Required Skills & Experience - 5–8 years experience in pre-sales or systems engineering roles in enterprise-scale cybersecurity, networking, or cloud environments. - Strong understanding of networking (LAN/WAN, routing, switching, VPNs, TCP/IP) and core security protocols (IPSec, TLS/SSL, PKI, SAML, OAuth, RADIUS, etc.). - Ability to articulate and design solutions across: - SecOps modernization (SIEM, SOAR, XDR) - Zero Trust and SASE architectures - Cloud and hybrid security (IaaS, SaaS, containerized workloads) - Identity and access management (MFA, SSO, PAM) - Excellent presentation, communication, and storytelling skills—capable of engaging both deeply technical audiences and executive decision-makers. - Proven track record of leading architectural discussions and aligning technical solutions with business priorities at the enterprise level. Preferred Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). - Industry certifications such as CISSP, CCSP, or vendor-specific credentials (e.g., NSE, CCNP Security, AWS Security Specialty). - Experience in consulting or advisory roles for large enterprise customers, especially in CISO/CIO-level conversations. - Familiarity with compliance and security frameworks (MITRE ATT&CK, NIST CSF, ISO 27001, SOC 2). Why Join Us This is an opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.

• Lead the full lifecycle of enterprise applications including the M365 stack that includes SharePoint, Teams, Power Platform as well as CX and Marketing platforms. • Build, manage, and set the direction of the Knowledge Management portfolio and its team members. • Create, capture, organize, and assess knowledge assets for enterprise use. • Coordinate with cross-functional organizations to align KM strategy with broader organizational learning strategies. • Develop a robust technology roadmap for implementing knowledge management that builds upon industry best practices and leverages tooling and process advancements. • Promote the use of knowledge management tooling and processes to facilitate sharing of knowledge. • Build and drive the culture of knowledge sharing within site operations and serve as the advocate for KM initiatives within site operations. • Strategic analysis of the current knowledge environment and planning of a future knowledge/information architecture. • Translate business needs into long-term technical solutions to solve problems. • Apply industry best practices and standards, leading-edge technology, and innovative solutions to complex problems. • Lead and advise business users company-wide in the creation and maintenance of MS-SharePoint, MS-Groups and MS-Teams based intranet and project portal sites and coordinate maintenance/configuration/customization needs with in-house and/or third-party IT service providers. • Function as the Subject Matter Expert for Microsoft 365 tools and processes. • Create and advertise use cases for Microsoft tools, and assist businesses in adoption. • Provide support, training, and information to drive adoption and ensure professionals are successful in utilizing Microsoft 365 tools. • Lead implementation of new tools, including project management and change management activities. • Oversee end user support for Microsoft 365 and CX applications. • Support, educate and assist business unit and Site Portal Administrator’s management of content and layout within the SharePoint portal environment. • Collaborate with marketing and customer success teams to deliver personalized, data-driven experiences.

• Lead solutioning across capture and proposal lifecycle (RFP analysis, solution design, submission, orals) • Analyze client business, operational, and technical requirements and translate them into end-to-end solution architectures • Design integrated solutions that align with enterprise architecture, industry standards, and client objectives, addressing both functional and non-functional requirements • Evaluate technology options and recommend the optimal combination of platforms, tools, and services based on scalability, security, and cost considerations • Design solutions leveraging cloud, data/analytics, interoperability (FHIR/HL7), and cybersecurity • Collaborate with capture, pricing, technology, sales, and delivery teams to develop integrated solutions, including staffing models, basis of estimates (BOEs), proposal artifacts, CONOPS architecture diagrams, and implementation strategies • Ensure compliance with HIPAA, CMS/MITA, FAR, and federal security standards • Contribute to win themes, discriminators, and client presentations • Serve as a trusted advisor to internal and external stakeholders, translating complex technical concepts into clear, business-focused messaging • Identify and mitigate technical and operational risks associated with proposed solutions