Title: Sales Engineer, Major Enterprise - Job Identification 22397 - Job Category Systems Engineering - Locations Houston, TX, United States (Remote) - Job Schedule Full time Job Description: Description We are seeking a Sales Engineer to partner with a Named Account Manager in a defined territory. This role is designed for a technically strong but strategically minded individual who thrives in customer-facing engagements. The Systems Engineer will act as a trusted advisor, guiding large enterprise organizations through cybersecurity transformation initiatives that span SecOps, Zero Trust, cloud, and network security. Responsibilities - Partner with sales to qualify opportunities, define solution strategy, and align technical capabilities with customer business outcomes. - Lead discovery sessions, workshops, and security assessments that uncover operational and architectural requirements in complex enterprise environments. - Design and present secure architectures that incorporate networking, cloud, and SecOps components. - Deliver impactful presentations and demos to both technical stakeholders and executive decision-makers (CISOs, CIOs, CTOs, and business leaders). Customer Engagement & Strategy - Serve as the primary technical expert in sales cycles, guiding enterprise accounts through evaluation and decision processes. - Advise on cybersecurity strategies such as Zero Trust, SASE, cloud security, and SecOps modernization. - Build and maintain long-term trusted relationships with C-level executives and senior leadership, positioning yourself as a strategic advisor. - Translate technical concepts into business value discussions tailored for executive-level conversations. Post-Sales Partnership - Support smooth deployment transitions by working closely with professional services, support, and customer success teams. - Provide roadmap guidance, operational reviews, and strategic check-ins to reinforce customer value realization. - Continue as a trusted advisor to enterprise leadership, ensuring ongoing alignment of their evolving needs with solution capabilities. Required Skills & Experience - 5–8 years experience in pre-sales or systems engineering roles in enterprise-scale cybersecurity, networking, or cloud environments. - Strong understanding of networking (LAN/WAN, routing, switching, VPNs, TCP/IP) and core security protocols (IPSec, TLS/SSL, PKI, SAML, OAuth, RADIUS, etc.). - Ability to articulate and design solutions across: - SecOps modernization (SIEM, SOAR, XDR) - Zero Trust and SASE architectures - Cloud and hybrid security (IaaS, SaaS, containerized workloads) - Identity and access management (MFA, SSO, PAM) - Excellent presentation, communication, and storytelling skills—capable of engaging both deeply technical audiences and executive decision-makers. - Proven track record of leading architectural discussions and aligning technical solutions with business priorities at the enterprise level. Preferred Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). - Industry certifications such as CISSP, CCSP, or vendor-specific credentials (e.g., NSE, CCNP Security, AWS Security Specialty). - Experience in consulting or advisory roles for large enterprise customers, especially in CISO/CIO-level conversations. - Familiarity with compliance and security frameworks (MITRE ATT&CK, NIST CSF, ISO 27001, SOC 2). Why Join Us This is an opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.

• Lead the full lifecycle of enterprise applications including the M365 stack that includes SharePoint, Teams, Power Platform as well as CX and Marketing platforms. • Build, manage, and set the direction of the Knowledge Management portfolio and its team members. • Create, capture, organize, and assess knowledge assets for enterprise use. • Coordinate with cross-functional organizations to align KM strategy with broader organizational learning strategies. • Develop a robust technology roadmap for implementing knowledge management that builds upon industry best practices and leverages tooling and process advancements. • Promote the use of knowledge management tooling and processes to facilitate sharing of knowledge. • Build and drive the culture of knowledge sharing within site operations and serve as the advocate for KM initiatives within site operations. • Strategic analysis of the current knowledge environment and planning of a future knowledge/information architecture. • Translate business needs into long-term technical solutions to solve problems. • Apply industry best practices and standards, leading-edge technology, and innovative solutions to complex problems. • Lead and advise business users company-wide in the creation and maintenance of MS-SharePoint, MS-Groups and MS-Teams based intranet and project portal sites and coordinate maintenance/configuration/customization needs with in-house and/or third-party IT service providers. • Function as the Subject Matter Expert for Microsoft 365 tools and processes. • Create and advertise use cases for Microsoft tools, and assist businesses in adoption. • Provide support, training, and information to drive adoption and ensure professionals are successful in utilizing Microsoft 365 tools. • Lead implementation of new tools, including project management and change management activities. • Oversee end user support for Microsoft 365 and CX applications. • Support, educate and assist business unit and Site Portal Administrator’s management of content and layout within the SharePoint portal environment. • Collaborate with marketing and customer success teams to deliver personalized, data-driven experiences.

• Lead solutioning across capture and proposal lifecycle (RFP analysis, solution design, submission, orals) • Analyze client business, operational, and technical requirements and translate them into end-to-end solution architectures • Design integrated solutions that align with enterprise architecture, industry standards, and client objectives, addressing both functional and non-functional requirements • Evaluate technology options and recommend the optimal combination of platforms, tools, and services based on scalability, security, and cost considerations • Design solutions leveraging cloud, data/analytics, interoperability (FHIR/HL7), and cybersecurity • Collaborate with capture, pricing, technology, sales, and delivery teams to develop integrated solutions, including staffing models, basis of estimates (BOEs), proposal artifacts, CONOPS architecture diagrams, and implementation strategies • Ensure compliance with HIPAA, CMS/MITA, FAR, and federal security standards • Contribute to win themes, discriminators, and client presentations • Serve as a trusted advisor to internal and external stakeholders, translating complex technical concepts into clear, business-focused messaging • Identify and mitigate technical and operational risks associated with proposed solutions

Role Description We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative federal organizations interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful outcomes. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running. What you’ll do: - Serve as the primary technical subject matter expert for the BigID platform during the implementation and deployment phase for federal customers. - Consult on best practices, solution architecture, and design to ensure successful deployment and adoption of the BigID platform. - Stay up-to-date on relevant competitive solutions, products, and services/offerings. - Drive outcomes with real-world knowledge and recommendations. - Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer. - Collaborate internally to ensure every customer realizes the value of the BigID Platform through successful implementation. Qualifications - Interpersonal communication, customer relationship, executive presentation skills. - Excellent organization skills and ability to multitask in a fast-paced startup environment. - Demonstrated ability to address customer needs and provide best practices. - Strong background in Big Data, AI, privacy, data governance, or information security. - Good troubleshooting abilities and a methodical approach. - Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners. - Broad understanding of enterprise data architecture, privacy, and security technologies. - A proven track record of learning new technologies at high speed and a passion for diving deep into the "how" and "why" to solve intricate technical puzzles. - Desire to share knowledge through excellent documentation creation and RFI/RFP responses. - Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.). - Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus. - Proficient in Linux and container framework (Docker and Kubernetes). - Minimum of 3 years in a pre-sales or technical consulting role within a multinational environment. - Bachelor’s degree in computer science or related discipline (master’s degree a plus). Benefits - Work from home with a global remote-first community. - Global Culture Corner. - Flexible PTO and Quarterly Volunteer Days. - Equity Participation. - 100% employer-covered medical, dental, and vision options available to you. - Additional insurance benefits like pet insurance and legal assistance. - Learning & Development Opportunities. - Fidelity Employer Sponsored 401K. - Paid Parental Leave. Our Values - Care - We care about our customers and each other. - Do - We do what it takes to make a positive impact. - Try - We try our best and we don’t give up. - Shine - We shine and make it our mission to always stand out.