• Develops strategy and integration methodology around design, development and implementation of cloud based solutions. • Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. • Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies for hardware and software specifications. • Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes. • Responsible for systems functionality, performance, and configurations issues. • Enables the quick development and release of changes and bug-fixes on an as-required basis and incorporation of feedback from developers/users. • Implement and maintain CI/CD pipelines to enable rapid, reliable releases and rollbacks. • Develop and maintain Infrastructure as Code (IaC) and automation to improve consistency and scalability.

• Deploy, manage and monitor cloud infrastructure in a LiveOps environment • Contribute to the design and implementation of scalable cloud architecture • Implement, maintain and improve cloud testing and automation tools • Support the identification and deployment of cybersecurity measures • Assist with incident management and root cause analysis • Collaborate closely with code and build teams to ensure a streamlined workflow • Work as part of a growing team to continuously improve DevOps practices and processes

• Improve and maintain Azure infrastructure and environments. • Expand Infrastructure as Code and automate deployment workflows. • Standardize CI/CD pipelines and improve deployment safety. • Enhance observability, monitoring, and incident response. • Implement security improvements and manage access/secrets. • Reduce operational load on senior engineers by handling technical ops. • Improve developer workflows, CI reliability, and platform health visibility.

• Own, build, and continuously improve Salesforce CI/CD pipelines — using tools such as GitHub**Actions, Copado, or Gearset — ensuring fast, reliable, and automated deployments across all**environments (dev, QA, UAT, staging, production)**• Define and enforce release management processes, org branching strategies, sandbox refresh**schedules, and deployment governance policies**• Drive adoption of Salesforce DevOps best practices across engineering and admin teams,**including source control, automated testing, and code review standards**• Manage Salesforce release cycles end-to-end — from sandbox development through UAT,**staging, and production deployments**• Ensure deployment quality and resilience through automated validation, pre/post-deployment test**runs, and documented rollback procedures**• Partner with Salesforce developers and admins to resolve merge conflicts, metadata dependency**issues, and deployment failures quickly**• Monitor org health, track metadata changes across environments, and maintain accurate release**notes and deployment documentation**• Reduce manual release steps by identifying and automating the highest-friction points in the**current patch and release process**• Collaborate cross-functionally with Product, Support, and Implementation teams to coordinate**deployment windows and communicate release scope and risk**• Lead troubleshooting and resolution of complex deployment failures, contributing to long-term**reliability through post-incident improvements