• Deploy, manage and monitor cloud infrastructure in a LiveOps environment • Contribute to the design and implementation of scalable cloud architecture • Implement, maintain and improve cloud testing and automation tools • Support the identification and deployment of cybersecurity measures • Assist with incident management and root cause analysis • Collaborate closely with code and build teams to ensure a streamlined workflow • Work as part of a growing team to continuously improve DevOps practices and processes

• Improve and maintain Azure infrastructure and environments. • Expand Infrastructure as Code and automate deployment workflows. • Standardize CI/CD pipelines and improve deployment safety. • Enhance observability, monitoring, and incident response. • Implement security improvements and manage access/secrets. • Reduce operational load on senior engineers by handling technical ops. • Improve developer workflows, CI reliability, and platform health visibility.

• Own, build, and continuously improve Salesforce CI/CD pipelines — using tools such as GitHub**Actions, Copado, or Gearset — ensuring fast, reliable, and automated deployments across all**environments (dev, QA, UAT, staging, production)**• Define and enforce release management processes, org branching strategies, sandbox refresh**schedules, and deployment governance policies**• Drive adoption of Salesforce DevOps best practices across engineering and admin teams,**including source control, automated testing, and code review standards**• Manage Salesforce release cycles end-to-end — from sandbox development through UAT,**staging, and production deployments**• Ensure deployment quality and resilience through automated validation, pre/post-deployment test**runs, and documented rollback procedures**• Partner with Salesforce developers and admins to resolve merge conflicts, metadata dependency**issues, and deployment failures quickly**• Monitor org health, track metadata changes across environments, and maintain accurate release**notes and deployment documentation**• Reduce manual release steps by identifying and automating the highest-friction points in the**current patch and release process**• Collaborate cross-functionally with Product, Support, and Implementation teams to coordinate**deployment windows and communicate release scope and risk**• Lead troubleshooting and resolution of complex deployment failures, contributing to long-term**reliability through post-incident improvements

• Análises de confiabilidade, desempenho e disponibilidade da aplicação. • Monitorar os problemas das implantações dos apps, abordando problemas de desempenho ou segurança que surjam. E tendo aprendizados para evitar futuras situações similares. • Gerenciar pro ativamente o backlog de tarefas, identificar oportunidades de melhoria e propor soluções eficazes colaborativas. • Manter comunicação eficiente com as equipes responsáveis por diferentes jornadas da aplicação, garantindo uma compreensão clara das necessidades e prioridades. • Manter-se atualizado com tendências do setor, melhores práticas e tecnologias emergentes relacionadas à computação em nuvem e DevOps/SRE.