• Own and scale paid acquisition channels (Meta, Google, LinkedIn, etc.) • Manage budgets, CAC, and ROI with a performance-driven mindset • Continuously test creatives, audiences, and channels to unlock new growth levers • Analyze the full funnel (landing pages → signup → conversion) • Run A/B tests and experiments to improve conversion rates • Optimize user journeys and reduce friction points • Structure and optimize CRM workflows (HubSpot or similar) • Build automated sequences (email, lead nurturing, scoring) • Improve lead qualification and sales handover processes • Implement growth loops and lifecycle marketing strategies

Role Description We are looking to add a hands-on, data-driven AI Marketing Engineer to our Growth Marketing team to optimize and manage our marketing tech stack, reporting, and lead management processes. Do you thrive on building, executing, and troubleshooting systems to drive marketing and revenue efficiency? You will be the go-to expert in AI, marketing automation, CRM integrations, campaign tracking, and performance analytics, ensuring alignment between Sales and Marketing in a fast-growing, data-driven environment. Qualifications - 10+ years in Marketing Operations (preferably in B2B SaaS, AI, or related industries). - Hands-on experience with Salesforce, Pardot (or similar marketing automation tools), implementing AI workflows, and marketing analytics. - Strong knowledge of lead management, attribution modeling, and data governance best practices. - Proficiency in Google Analytics, Salesforce reporting, Tableau, and Common Room, Clay or other similar AI tools. - Strong analytical mindset with a passion for turning data into insights. - Ability to work independently, solve problems proactively, and manage multiple priorities in a fast-paced environment. Requirements - Build automated systems that drive efficiency across the marketing team. - Own and optimize our marketing automation platform (Pardot) and its integration with Salesforce CRM. - Manage and troubleshoot integrations across the tech stack, including Pardot, Salesforce, Common Room, and more. - Be the de facto expert on all things AI for the Marketing organization, including introducing new AI workflows and training the team. - Ensure data integrity, accuracy, and security across platforms. - Administer user permissions and ensure compliance with data privacy regulations. - Design and maintain lead scoring, routing, and nurturing workflows to optimize the handoff to Sales. - Ensure MQL tracking accuracy and data hygiene within Salesforce. - Manage attribution models to track and optimize marketing performance and campaign ROI. - Build, automate, and maintain marketing performance dashboards in Salesforce, Google Analytics, and other reporting tools. - Provide actionable insights into lead conversion, campaign effectiveness, and pipeline impact. - Continuously analyze and refine marketing KPIs to improve forecasting and performance measurement. - Support campaign execution by ensuring proper setup of automation workflows, nurture tracks, and landing pages. - Manage campaign data accuracy, including UTM tracking, conversion reporting, and attribution tagging. - Implement A/B testing frameworks to optimize engagement and conversion rates. - Partner with Sales, Customer Success, and Revenue Operations to ensure smooth lead flow, reporting accuracy, and process alignment. - Train and support internal teams on marketing tools, best practices, and analytics. - Continuously improve and automate workflows to increase efficiency and scalability. Benefits - Competitive compensation package, including RSUs (Restricted Stock Units) for all employees. - Remote-first environment - giving you flexibility and autonomy in how you structure your day. - Unlimited Paid Time Off (PTO). - Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! - Best-in-class Health Savings Account (HSA) employer contribution. - Low-cost vision and dental plans for you and your family. - Paid Parental Leave - Including birth, adoptive & foster parents. - One year of diaper delivery for your newest addition to the family. - Recurring monthly phone and internet allowance. - Enhanced fertility and GLP-1 benefits. - Annual Learning & Development stipend to support your professional growth.

• Research travel options based on client needs and preferences • Assist with planning vacations, cruises, hotel stays, and packaged travel experiences • Communicate with clients to understand their travel goals and priorities • Provide destination recommendations and general travel guidance • Organize itineraries and reservation details accurately • Support clients with updates or changes when needed • Provide professional and responsive service throughout the planning and travel process

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community. We operate globally, supporting clients in 60+ languages, partnering with industry leaders like Masterсard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day. About the product: Quidget is a platform for building AI agents that automate customer support across chat and email. These agents handle repetitive questions, work 24/7, and hand off complex issues to a human when needed. The AI is trained on a company’s docs, FAQs, and website content, allowing it to resolve 50%+ of common tickets automatically and support 45+ languages. Teams use Quidget to create support, sales, and onboarding agents in minutes — with no code — and reduce workload on their human team. About the role: We’re looking for a Growth Marketing Manager who can drive measurable, product-led growth across the entire funnel. In this role, you’ll launch and analyze experiments, optimize onboarding and high-intent pages, improve trial-to-paid conversion, run paid acquisition initiatives, and uncover opportunities using analytics tools. You’ll move fast, collaborate closely with product, design, and marketing, and use data — not assumptions — to accelerate growth. You’ll work alongside our VP of Product, who shapes our overall strategy and supports the team in achieving ambitious results. Let’s see what it takes 💛 What you will do: - Launch growth experiments (A/B tests, onboarding flows, copy changes); - Improve trial-to-paid conversion with better UX, CTAs, and in-app nudges; - Spot leaks in the funnel using PostHog, GA4, Clarity, and product data; - Own high-intent pages like Pricing, Signup, and landing pages; - Run paid acquisition tests (Meta, Google Search) and analyze CPL/ROI; - Collaborate with product, design, and marketing to move fast; - Share weekly growth reports that focus on data, not fluff; - Be initiative-taking, proactive, and able to challenge assumptions. What you need to succeed in this role: - 3+ years of growth or marketing experience in Product-Led Growth, SaaS, or startup environments; - English proficiency at Upper-Intermediate (B2+) or higher; - Hands-on proficiency with growth and analytics tools such as PostHog, GA4, HubSpot, Make.com, or similar; - Practical experience running experiments (UX, pricing, copy, CTAs, onboarding, or funnel tests); - Action-oriented, experimentation-driven mindset — you prefer to ship, test, and iterate rather than over-plan; - Strong communication skills, including the ability to write clear UX copy and present experiment insights; - Comfort working with low-code tools and making basic HTML/CSS adjustments; - Experience building email flows using Mailchimp, HubSpot, or comparable tools; - Proficiency in launching and optimizing ad campaigns (Google Search, LinkedIn, or Meta); - Experience with AI tools, chatbots, or CX platforms is a strong plus. Benefits and Perks: - Work on a growing AI product in one of the most exciting markets; - Small team, high ownership, fast execution; - Business hours; - Opportunity to work fully remotely; - Inclusive international environment; - Compensation in USD; - Good bonuses for referring friends; - Paid intensive training and probation; - Work-life balance; - Responsive management interested in your growth and long-lasting cooperation; - Greenhouse conditions for self-development. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. Are you a strategic thinker with a passion for data-driven marketing? Do you have a passion for experimenting, analyzing, and scaling SaaS or AI-powered products? Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Know someone perfect for the role? Refer them and get rewarded! Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.