This is a remote position. Online Travel Specialist – Work From Home Do you enjoy travel and helping others plan memorable experiences? We’re looking for motivated individuals to join our team as Online Travel Specialists. This remote role offers flexibility, support, and the opportunity to grow while working from home. Responsibilities: - Assist clients with planning trips, vacations, and getaways - Research destinations, accommodations, and activities - Provide personalized recommendations based on client needs - Manage bookings and ensure a smooth travel experience Your Benefits: - Fully remote position with flexible scheduling - Work with the top vendors in the industry - Supportive environment with opportunities to grow in the travel field - A role that allows you to help clients design meaningful and memorable trips - Maintained website loaded with special offers - Exclusive travel discounts - Work with a team that has over 70 years in the industry - Dedicated mentor to assist with your success Qualifications: - Strong communication and customer service skills - Detail-oriented and organized - Passion for travel and willingness to learn - Comfortable working independently Start your journey with us today and help others explore the world—from the comfort of your home. **Applicants must be 18+ and located in the USA, Mexico, Australia, UK, Italy, Bahamas, Jamaica, Dominican Republic, Cayman Islands, Costa Rica, Honduras, Aruba, Panama, or Colombia. **

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met.Job Description ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required. - Receives all work order requests via telephone or email and creates work order, determining description, correct trade skill set, priority, location, requestor and contact information. - Utilizes multiple CMMS systems to distribute, coordinate, track and monitor requests - Contacts customers to ascertain data omitted on work orders and follow up to determine customer satisfaction. - Maintains ongoing contact with Internal Clients to ensure follow through on requests (work order updates, completion, etc.) - Has general knowledge of facilities, technician capabilities, and knowledge of equipment used. - Provides daily transitions to team and Management to include unresolved issues, main events and quality programs - Tracks and assists in resolution of customer issues and follow-up. - May be asked to perform random completed WO surveys to provide management with customer satisfaction report. - Follows the utmost professionalism, positive corporate image, and enthusiasm when dealing with customer. - Must be able to work in a team environment, communicate with other agents, develop computer skills, and promote a positive work ethic. Other duties assigned by Supervisor or Senior Leadership. REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience): - High School diploma or equivalency. - Experience in a maintenance environment and has an understanding of how it functions. - Ability to speak, read, and write English fluently. - Customer service experience in a contract service industry - Strong computer and verbal communication skills, including experience with a CMMS and Web-based Management Systems. - Pleasant and personable and patient disposition - Excellent organizational skills - Ability to remain calm and courteous when handling difficult calls and requests. - Ability to apply sound judgment and decision-making skills in dealing with a variety of issues. - Able to accurately enter data into a database. - This individual should be self-motivated, stress and pressure resistant, as well as a quick learner. - Must be willing to continue training in their skill set to maintain knowledge in the latest equipment and technologies in their assigned duties. - Have the ability and willingness to work rotational shift, if necessary, including days, evenings, and nights as well as overtime, weekends and holidays as required. - Willingness to perform all assigned tasks within their ability. - Proficient with Office 365, Excel, ETC REMOTE WORK REQUIREMENTS - High-speed internet (150-300 mbps. download) is required for this role. Connection must support video meetings, remote system access, consistent productivity, with uninterrupted workflow. - Employees must have a quiet, distraction-free workspace suitable for professional phone conversations and to protect customer information. - Camera-on participation is required during meetings and trainings, as we operate in a fully virtual environment and rely on video presence for collaboration, engagement, and team connection. - The workspace must be able to accommodate multiple screens and provide an ergonomic setup that supports productivity. - To maintain business continuity, employees are expected to have a backup plan for connectivity disruptions, including access to an alternate location (such as a co-working space, library, or other reliable environment) in case of home internet or power loss. WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS: The employee is regularly required to sit for extended periods; enter information into a computer via keyboard; talk and hear; vision abilities sufficient to view a computer monitor. The work environment is consistent with a typical office environment. Employee must possess the necessary capabilities to perform all required functions listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. I have read the job description and I am able to perform the essential functions and meet the working conditions, physical and mental demands of the job. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $17.00 - $19.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Where You'll Work - This role is remote; job seekers must reside in Florida. You will work from home. What You'll Do - You'll assist our Spanish and English speaking customers. - Busy day handling a high volume of inbound customer inquiries. - Offer additional products on each customer interaction. - Assist our customers with questions while personalizing the experience for each caller. - Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data. - Opportunity for advancement and upward mobility across the entire QVC Group family of brands. - Report to an assigned Customer Service Supervisor. What You'll Bring - Provide a distraction free work from home environment. - 12 months or more of customer service experience. - Learn and work in a virtual environment. - Communicate with a variety of styles. - Navigate multiple systems and screens. - Follow HSN computer system requirements. - Troubleshoot own technical problems (partner with IT when needed). - Available to work weekends, holidays, and additional hours. This is a remote position. Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

• Provide the best customer service by listening to and understanding customer needs • Problem solve and deliver a “wow” customer experience • Advocate for customers and own issue resolution • Handle complaints and/or escalated situations • Investigate customer concerns and report trending customer issues • Guide other associates to solve customer concerns and provide in-the-moment feedback