Department: Status: Part time Benefits Eligible: Yes Hours Per Week: 32 Schedule Details/Additional Information: Pay Range $35.50 - $53.25 Schedule: Part-time, either 3 (10 hour) shifts or 4 (8 hour) shifts. Day/pm hours available. Every fourth weekend and holiday rotation. **Candidate MUST have 2+ years' acute care experience (ED, Urgent Care, ICU and some Med/Surg will be considered) is required within the last 4 years to be considered.** Due to complex requirements, remote work is NOT permitted from the following states: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA Schedule: - Part time position (30 or 32 hours) - start times mornings 8a,9a or 10a, PMs 12p, 1p, 2p or later - 8 hour or 10 hour shifts are available for different shifts - MUST be available to work every 4th weekend and holiday rotation Major Responsibilities: - Uses the nursing process and guidance of established protocols to assess the needs of the patient telephonically including the patient, guardian, or family in the conversation when necessary. Determines most appropriate level of care needed, provides detailed education, establishes a plan of care including interventions, and communicates follow up instructions to the patient. Escalates and collaborates with the appropriate on call provider when additional guidance is needed. - Prioritizes patient interactions by acuity and need considering all available information and resources. Applies evidence-based practice to deliver patient care. - Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family. - Supports shared governance activities and initiatives to improve processes and patient outcomes. - Participates in department quality/process improvement initiatives aimed at enhancing the patient care experience. - Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings/educational programs and completes annual competencies in a timely manner. - Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration with clinicians and other healthcare team members to coordinate patient-centered care. - Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective action. - Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care. - Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret appropriate information needed to identify each patient’s requirements relative to his/her age specific needs and provide the care advice/disposition outlined in the departments policies, procedures, and protocols. Schedules appointments with emphasis on making the appointment in correlation to the recommended end point of the protocol used. Collaborates with other health care team members to coordinate medical and nursing management of patient care, including procedures and medication refills. - Accurately maintains and updates the patient’s clinical records according to agency, State and Federal guidelines. Documents all call encounters utilizing the patient’s Electronic Medical Record at the time of the call. Communicates information relating to the patient’s physical and psychological status to the physician, Advanced Practice Clinician and/or additional members of the interdisciplinary team as appropriate. Provides pertinent and concise reports describing patient’s response to medical and nursing plans of care. - Participates in team meetings and works on special projects/tasks as assigned by leadership. Participates in the ongoing development of comprehensive health information resources, system and operational efficiencies and resources. Assists in interpreting department policies and procedures and advises staff on procedural changes. Licensure, Registration, and/or Certification Required: - Registered Nurse license issued by the state in which the team member practices. Education Required: - Associate's Degree (or equivalent knowledge) in Nursing. Experience Required: - Typically requires 2+ years' of acute care experience, preferably within the last 4 years (ED, Urgent Care, ICU and some Med Surg will be considered). Knowledge, Skills & Abilities Required: - Critical thinking skills necessary to independently determine and prioritize the needs of patients using sound judgment and strong problem-solving skills. - Knowledge of a variety of healthcare specialties, including levels of care, symptom identification and proven treatment recommendations. Ability to incorporate past experience with established protocols. - Excellent verbal communication skills demonstrating empathy, respect, restatement, open-ended questions, active listening and diplomacy with a diverse customer population. - Ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians. - Proven ability to independently organize and prioritize work, managing multiple priorities and maintaining a flexible schedule in a fast paced, dynamic customer service environment. - Excellent customer service and follow-up skills including the ability to stay calm during stressful situations. - Demonstrated proficiency as a technology user with computers, internet, desktop software packages and multiple-line telephone systems. - Ability to converse with customers/patients while researching and documenting calls on multiple systems. Knowledge of documentation techniques for communication Physical Requirements and Working Conditions: - Required stable and secure internet connection - Must have functional vision, touch, speech, and hearing. - Required sitting a majority of the workday. - Operates all equipment necessary to perform the job. - Must have quiet space to make and receive phone calls - Ability to lift 15 lbs. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Department: Status: Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Pay Range $35.50 - $53.25 Looking for full time RNs - Position is 100% remote **Candidate MUST have 2+ years' acute care experience (ED, Urgent Care, ICU and some Med/Surg will be considered) is required within the last 4 years to be considered.** Due to complex requirements, remote work is NOT permitted from the following states: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA Schedule: - Full time position - Start times days: 8a-10a or PM 12p-2p (or later) - 8 hour or 10 hour shifts are available for different shifts - MUST be available to work every 4th weekend and holiday rotation. Major Responsibilities: - Uses the nursing process and guidance of established protocols to assess the needs of the patient telephonically including the patient, guardian, or family in the conversation when necessary. Determines most appropriate level of care needed, provides detailed education, establishes a plan of care including interventions, and communicates follow up instructions to the patient. Escalates and collaborates with the appropriate on call provider when additional guidance is needed. - Prioritizes patient interactions by acuity and need considering all available information and resources. Applies evidence-based practice to deliver patient care. - Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family. - Supports shared governance activities and initiatives to improve processes and patient outcomes. - Participates in department quality/process improvement initiatives aimed at enhancing the patient care experience. - Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings/educational programs and completes annual competencies in a timely manner. - Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration with clinicians and other healthcare team members to coordinate patient-centered care. - Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective action. - Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care. - Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret appropriate information needed to identify each patient’s requirements relative to his/her age specific needs and provide the care advice/disposition outlined in the departments policies, procedures, and protocols. Schedules appointments with emphasis on making the appointment in correlation to the recommended end point of the protocol used. Collaborates with other health care team members to coordinate medical and nursing management of patient care, including procedures and medication refills. - Accurately maintains and updates the patient’s clinical records according to agency, State and Federal guidelines. Documents all call encounters utilizing the patient’s Electronic Medical Record at the time of the call. Communicates information relating to the patient’s physical and psychological status to the physician, Advanced Practice Clinician and/or additional members of the interdisciplinary team as appropriate. Provides pertinent and concise reports describing patient’s response to medical and nursing plans of care. - Participates in team meetings and works on special projects/tasks as assigned by leadership. Participates in the ongoing development of comprehensive health information resources, system and operational efficiencies and resources. Assists in interpreting department policies and procedures and advises staff on procedural changes. Licensure, Registration, and/or Certification Required: - Registered Nurse license issued by the state in which the team member practices. Education Required: - Associate's Degree (or equivalent knowledge) in Nursing. Experience Required: - Typically requires 2+ years' of acute care experience, preferably within the last 4 years (ED, Urgent Care, ICU and some Med Surg will be considered). Knowledge, Skills & Abilities Required: - Critical thinking skills necessary to independently determine and prioritize the needs of patients using sound judgment and strong problem-solving skills. - Knowledge of a variety of healthcare specialties, including levels of care, symptom identification and proven treatment recommendations. Ability to incorporate past experience with established protocols. - Excellent verbal communication skills demonstrating empathy, respect, restatement, open-ended questions, active listening and diplomacy with a diverse customer population. - Ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians. - Proven ability to independently organize and prioritize work, managing multiple priorities and maintaining a flexible schedule in a fast paced, dynamic customer service environment. - Excellent customer service and follow-up skills including the ability to stay calm during stressful situations. - Demonstrated proficiency as a technology user with computers, internet, desktop software packages and multiple-line telephone systems. - Ability to converse with customers/patients while researching and documenting calls on multiple systems. Knowledge of documentation techniques for communication Physical Requirements and Working Conditions: - Required stable and secure internet connection - Must have functional vision, touch, speech, and hearing. - Required sitting a majority of the workday. - Operates all equipment necessary to perform the job. - Must have quiet space to make and receive phone calls - Ability to lift 15 lbs. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. LOCATION: Fully Remote with provided equipment SCHEDULE: 5 days a week 8:15am - 5:00pm, Monday - Friday with a rotating weekend commitment SCHEDULE: Annual Compensation of $70,000 SUMMARY: The RN Care Manager is responsible for the development, oversight and continuity of the patient plan of care, serving as the liaison for collaboration and communication with the field staff. The RN Care Manager will participate in the interdisciplinary team meetings to ensure tight collaboration and appropriate care planning and delivery. This role will manage health care costs by influencing patient care decisions for value-based care delivery, visit type, frequency and calendar plotting cadence based on medical necessity review and utilization management guidelines. The RN Care Manager will assess for real time patient clinical, functional and behavioral health status to ensure rapid follow up, and allocation of services. The RN Care Manager will work alongside branch operations to ensure a holistic approach to patient care. The RN Care Manager will be integral in contributing to the development of new and / or revised work processes, policies and procedures relating to the ASHN Care Management Program. MAJOR AREAS OF RESONSBILITITY: - Plan of Care (POC) review and revision to reflect accuracy and regulatory standards - Recertification/Discharge review and recommendation - Utilization/Calendar Management - Adhere to Utilization Management Guidelines - Participate in Interdisciplinary Team Meetings and Agency Townhall Meetings - Seek opportunities to contain cost - Review Charts to monitor compliance with regulatory and governmental regulations - Meets productivity standards and workflow expectations - Functions as a resource for clinicians, agency staff, and internal staff - Collaborates with clinicians as necessary for documentation clarification or educational opportunities - Attends in-service trainings and mandatory agency meetings - Stays current with CMS guidelines and Oasis Guidelines - Read and adhere to all Agency Policies and Procedures and follow Employee Handbook Guidelines - Completes and submits all required documentation within specified company requirements - Other duties as assigned QUALIFICATIONS: - Registered Nurse licensure required - Two years home care field experience preferred - One-year clinical review preferred - Two years case management and/or utilization management experience preferred - Demonstrates exceptional collaboration skills - Self-starter and innovative problem solver - Proficiency in HCHB preferred - Knowledge of Medicare, Medicaid and all State/Federal guidelines for compliance of patient clinical care - Strong clinical acumen to thoroughly understand the patient’s health and functional status and foster effective communication - Able to create positive impressions and communicate effectively with a variety of people and personalities - Is an active listener and demonstrates ability to engage care team in the patient plan of care - Must project a professional image during virtual communication - Ability to set up work systems and engage in flexible problem-solving behavior - Observant and detail oriented - Proficient in Microsoft Office including Excel, Outlook, Power Point and Word #INDASHN3 We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

Job Description A bit more about this role: This position is a unique opportunity for an experienced nurse practitioner (APRN) with a compassionate, entrepreneurial approach to deliver exceptional preventive cardiovascular care to members with hypertension and atherosclerotic cardiovascular disease risk. In this role you will be working in a next generation virtual specialty clinic that dramatically expands access to care for America’s most vulnerable seniors. The clinic focuses on optimizing hypertension management and reducing cardiovascular risk for Devoted Health members. You will utilize and help improve our home-grown technology and electronic health information platform to carry out virtual visits. On a day-to-day basis you will work closely with our virtual specialty clinic team members at Devoted Medical including physicians and other APRNs as well as medical assistants, clinical guides (health coaches), clinical pharmacists, and social workers. You will be a key member of our interprofessional team. The Hypertension clinic is one of several of Devoted’s virtual specialty care programs that are designed as “micro centers of excellence” that deliver highly tailored, specialized care to patients with specific chronic conditions. Responsibilities will include: - Conduct focused and thorough assessments of patients with hypertension through virtual consultations including ordering diagnostics as needed, interpreting labs and imaging data, and developing a treatment plan in collaboration with the specialty care clinic team. - Formulate accurate diagnoses and develop individualized treatment plans for patients, including medication management, lifestyle modifications, and monitoring recommendations. - Mitigate the risk of cardiovascular disease by proactively initiating and managing statin therapy in persons with diabetes and/or cardiovascular disease - Collaborate with an interdisciplinary care team—including primary care providers, specialists, and Devoted team members such as pharmacy, social work, and health coaches—as well as family members and caregivers to coordinate holistic, patient-centered care, ensure continuity, and implement a collaborative care plan. - Serve as the clinical advisor and provide clinical escalation support for the speciality clinic staff and other teams during business hours. - Participate in regular panel review discussions to offer advice and provide guidance around medical management. - Utilize our home grown electronic health information system for visits while also providing feedback on how to improve the interface. - Maintain accurate and up-to-date patient medical records, ensuring compliance with relevant legal and ethical guidelines. - Participate in quality improvement initiatives and ongoing professional development to stay current on best practices and advancements in hypertension and atherosclerotic cardiovascular disease risk reduction. - Adhere to all relevant laws, regulations, and industry standards, including patient privacy and telehealth regulations. Attributes to success: - Experienced nurse practitioner with a strong clinical foundation in hypertension management and primary and secondary prevention of atherosclerotic cardiovascular disease (ASCVD), including disease processes, evidence-based treatment strategies, medication management, and lifestyle modification. - You are influential with patients to promote positive health outcomes and reduce clinical inertia - You stay current on the latest clinical practice guidelines and are an expert in your field - You are experienced working on an interprofessional team and enjoy team-based care. - You have great clinical and non-clinical judgment and provide thorough patient care. - You are deeply empathetic and humanistic, and want to go the last mile for your patients. - You thrive in a fast-paced, high-energy environment where agility and collaboration are essential, and continuous improvement happens rapidly. - You enjoy staying at the forefront of innovation, actively adopting new technologies and taking pride in contributing to improvements that benefit both clinicians and patients. - You learn from every experience and are not afraid to fail - that's how you're wired. - Finally and most importantly, you have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members. Desired skills and experience: - APRN with 5 or more years working in outpatient clinical practice ideally with experience in management of hypertension, hyperlipidemia and primary and secondary prevention of atherosclerotic cardiovascular disease. - Minimum of 2 years of experience concentrated in primary care or a subspecialty with heavy focus on hypertension and lipid management required (e.g., cardiology, nephrology, endocrinology, primary care). - Proficiency in using telehealth technology and electronic health records (EHR). - Virtual care experience is preferred along with a strong desire to continue practicing clinical nursing and performing virtual visits - you believe in the mission of bringing care to where the patient lives. - An understanding of managed care is a plus, including how to appropriately assess STARS/HEDIS measures, code clinical comorbidities, and identify clinical care gaps. - Multi-state licensure is required, along with the ability and willingness to obtain and maintain additional licenses as needed. Devoted currently operates in 29 states and covers all licensing costs. Licensure and Certification: - Master's or Doctoral degree in Nursing with a specialization in primary care or cardiovascular care. - An active and clear RN and APRN license, as well as APRN certification is required at time of hire and must be maintained while employed at Devoted Medical. - Willingness to obtain and maintain multiple state licenses. - Active BLS is required at time of hire and must be maintained while employed at Devoted Medical. Salary Range: $120K-155K base range plus performance based bonus paid out quarterly or annually ($10K-$20K) for a total comp range of $130K-170K Employer-sponsored health insurance and dental and vision plan with low or no premium #LI-REMOTE The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.