Leading nationwide provider of substance use treatment offering a full continuum of care. #FreedomFromAddiction
Remote Triage Registered Nurse (RN) - Patient Access and Care Team FT
Location
United States
Posted
87 days ago
Salary
$36 - $53 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Remote Triage Registered Nurse (RN) - Patient Access and Care Team FT
American Addiction Centers
Department: Status: Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Pay Range $35.50 - $53.25 Looking for full time RNs - Position is 100% remote **Candidate MUST have 2+ years' acute care experience (ED, Urgent Care, ICU and some Med/Surg will be considered) is required within the last 4 years to be considered.** Due to complex requirements, remote work is NOT permitted from the following states: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA Schedule: - Full time position - Start times days: 8a-10a or PM 12p-2p (or later) - 8 hour or 10 hour shifts are available for different shifts - MUST be available to work every 4th weekend and holiday rotation. Major Responsibilities: - Uses the nursing process and guidance of established protocols to assess the needs of the patient telephonically including the patient, guardian, or family in the conversation when necessary. Determines most appropriate level of care needed, provides detailed education, establishes a plan of care including interventions, and communicates follow up instructions to the patient. Escalates and collaborates with the appropriate on call provider when additional guidance is needed. - Prioritizes patient interactions by acuity and need considering all available information and resources. Applies evidence-based practice to deliver patient care. - Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family. - Supports shared governance activities and initiatives to improve processes and patient outcomes. - Participates in department quality/process improvement initiatives aimed at enhancing the patient care experience. - Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings/educational programs and completes annual competencies in a timely manner. - Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration with clinicians and other healthcare team members to coordinate patient-centered care. - Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective action. - Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care. - Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret appropriate information needed to identify each patient’s requirements relative to his/her age specific needs and provide the care advice/disposition outlined in the departments policies, procedures, and protocols. Schedules appointments with emphasis on making the appointment in correlation to the recommended end point of the protocol used. Collaborates with other health care team members to coordinate medical and nursing management of patient care, including procedures and medication refills. - Accurately maintains and updates the patient’s clinical records according to agency, State and Federal guidelines. Documents all call encounters utilizing the patient’s Electronic Medical Record at the time of the call. Communicates information relating to the patient’s physical and psychological status to the physician, Advanced Practice Clinician and/or additional members of the interdisciplinary team as appropriate. Provides pertinent and concise reports describing patient’s response to medical and nursing plans of care. - Participates in team meetings and works on special projects/tasks as assigned by leadership. Participates in the ongoing development of comprehensive health information resources, system and operational efficiencies and resources. Assists in interpreting department policies and procedures and advises staff on procedural changes. Licensure, Registration, and/or Certification Required: - Registered Nurse license issued by the state in which the team member practices. Education Required: - Associate's Degree (or equivalent knowledge) in Nursing. Experience Required: - Typically requires 2+ years' of acute care experience, preferably within the last 4 years (ED, Urgent Care, ICU and some Med Surg will be considered). Knowledge, Skills & Abilities Required: - Critical thinking skills necessary to independently determine and prioritize the needs of patients using sound judgment and strong problem-solving skills. - Knowledge of a variety of healthcare specialties, including levels of care, symptom identification and proven treatment recommendations. Ability to incorporate past experience with established protocols. - Excellent verbal communication skills demonstrating empathy, respect, restatement, open-ended questions, active listening and diplomacy with a diverse customer population. - Ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians. - Proven ability to independently organize and prioritize work, managing multiple priorities and maintaining a flexible schedule in a fast paced, dynamic customer service environment. - Excellent customer service and follow-up skills including the ability to stay calm during stressful situations. - Demonstrated proficiency as a technology user with computers, internet, desktop software packages and multiple-line telephone systems. - Ability to converse with customers/patients while researching and documenting calls on multiple systems. Knowledge of documentation techniques for communication Physical Requirements and Working Conditions: - Required stable and secure internet connection - Must have functional vision, touch, speech, and hearing. - Required sitting a majority of the workday. - Operates all equipment necessary to perform the job. - Must have quiet space to make and receive phone calls - Ability to lift 15 lbs. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Related Guides
Related Categories
Related Job Pages
More Medical Reviewer Jobs
Hypertension Specialty Care Nurse Practitioner
Devoted HealthDevoted Health was founded in 2017 to provide seniors with healthcare plans and personalized health guides using world-class technology. On a mission to make he
Job Description A bit more about this role: This position is a unique opportunity for an experienced nurse practitioner (APRN) with a compassionate, entrepreneurial approach to deliver exceptional preventive cardiovascular care to members with hypertension and atherosclerotic cardiovascular disease risk. In this role you will be working in a next generation virtual specialty clinic that dramatically expands access to care for America’s most vulnerable seniors. The clinic focuses on optimizing hypertension management and reducing cardiovascular risk for Devoted Health members. You will utilize and help improve our home-grown technology and electronic health information platform to carry out virtual visits. On a day-to-day basis you will work closely with our virtual specialty clinic team members at Devoted Medical including physicians and other APRNs as well as medical assistants, clinical guides (health coaches), clinical pharmacists, and social workers. You will be a key member of our interprofessional team. The Hypertension clinic is one of several of Devoted’s virtual specialty care programs that are designed as “micro centers of excellence” that deliver highly tailored, specialized care to patients with specific chronic conditions. Responsibilities will include: - Conduct focused and thorough assessments of patients with hypertension through virtual consultations including ordering diagnostics as needed, interpreting labs and imaging data, and developing a treatment plan in collaboration with the specialty care clinic team. - Formulate accurate diagnoses and develop individualized treatment plans for patients, including medication management, lifestyle modifications, and monitoring recommendations. - Mitigate the risk of cardiovascular disease by proactively initiating and managing statin therapy in persons with diabetes and/or cardiovascular disease - Collaborate with an interdisciplinary care team—including primary care providers, specialists, and Devoted team members such as pharmacy, social work, and health coaches—as well as family members and caregivers to coordinate holistic, patient-centered care, ensure continuity, and implement a collaborative care plan. - Serve as the clinical advisor and provide clinical escalation support for the speciality clinic staff and other teams during business hours. - Participate in regular panel review discussions to offer advice and provide guidance around medical management. - Utilize our home grown electronic health information system for visits while also providing feedback on how to improve the interface. - Maintain accurate and up-to-date patient medical records, ensuring compliance with relevant legal and ethical guidelines. - Participate in quality improvement initiatives and ongoing professional development to stay current on best practices and advancements in hypertension and atherosclerotic cardiovascular disease risk reduction. - Adhere to all relevant laws, regulations, and industry standards, including patient privacy and telehealth regulations. Attributes to success: - Experienced nurse practitioner with a strong clinical foundation in hypertension management and primary and secondary prevention of atherosclerotic cardiovascular disease (ASCVD), including disease processes, evidence-based treatment strategies, medication management, and lifestyle modification. - You are influential with patients to promote positive health outcomes and reduce clinical inertia - You stay current on the latest clinical practice guidelines and are an expert in your field - You are experienced working on an interprofessional team and enjoy team-based care. - You have great clinical and non-clinical judgment and provide thorough patient care. - You are deeply empathetic and humanistic, and want to go the last mile for your patients. - You thrive in a fast-paced, high-energy environment where agility and collaboration are essential, and continuous improvement happens rapidly. - You enjoy staying at the forefront of innovation, actively adopting new technologies and taking pride in contributing to improvements that benefit both clinicians and patients. - You learn from every experience and are not afraid to fail - that's how you're wired. - Finally and most importantly, you have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members. Desired skills and experience: - APRN with 5 or more years working in outpatient clinical practice ideally with experience in management of hypertension, hyperlipidemia and primary and secondary prevention of atherosclerotic cardiovascular disease. - Minimum of 2 years of experience concentrated in primary care or a subspecialty with heavy focus on hypertension and lipid management required (e.g., cardiology, nephrology, endocrinology, primary care). - Proficiency in using telehealth technology and electronic health records (EHR). - Virtual care experience is preferred along with a strong desire to continue practicing clinical nursing and performing virtual visits - you believe in the mission of bringing care to where the patient lives. - An understanding of managed care is a plus, including how to appropriately assess STARS/HEDIS measures, code clinical comorbidities, and identify clinical care gaps. - Multi-state licensure is required, along with the ability and willingness to obtain and maintain additional licenses as needed. Devoted currently operates in 29 states and covers all licensing costs. Licensure and Certification: - Master's or Doctoral degree in Nursing with a specialization in primary care or cardiovascular care. - An active and clear RN and APRN license, as well as APRN certification is required at time of hire and must be maintained while employed at Devoted Medical. - Willingness to obtain and maintain multiple state licenses. - Active BLS is required at time of hire and must be maintained while employed at Devoted Medical. Salary Range: $120K-155K base range plus performance based bonus paid out quarterly or annually ($10K-$20K) for a total comp range of $130K-170K Employer-sponsored health insurance and dental and vision plan with low or no premium #LI-REMOTE The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Position Summary The Patient Services Coordinator at Intrafusion Holding Corp. is responsible for ensuring a seamless and positive experience for patients by managing administrative tasks, coordinating appointments, and serving as a primary point of contact for patient inquiries. Key Responsibilities - Greet and assist patients and visitors in a professional and courteous manner, both in person and over the phone. - Schedule, reschedule, and confirm patient appointments, ensuring accurate entry into the electronic health record (EHR) system. - Collect and verify patient demographic information, insurance details, and medical history, maintaining strict confidentiality. - Process patient registrations, check-ins, and check-outs efficiently, including collecting co-pays and outstanding balances. - Answer patient questions regarding services, appointments, billing, and general inquiries, providing accurate and helpful information or directing them to appropriate personnel. - Manage incoming calls, faxes, and emails, prioritizing and responding promptly. - Prepare and organize patient charts and other necessary documentation for appointments. - Liaise with clinical staff, insurance companies, and other departments to facilitate patient care and resolve issues. - Maintain a clean, organized, and welcoming reception area. - Assist with other administrative duties as assigned to support the efficient operation of the facility. Minimum Requirement Typically requires 3+ years of related experience. Education High school diploma or equivalent required; Associate's degree or certification in medical office administration preferred. Critical Skills - Minimum of 2 years of experience in a patient-facing role within a healthcare setting. - Proficiency with electronic health record (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook). - Excellent interpersonal and communication skills, both written and verbal. - Strong organizational skills and attention to detail. - Ability to multitask and prioritize in a fast-paced environment. - Demonstrated ability to maintain confidentiality and adhere to HIPAA regulations. - Customer service-oriented with a compassionate and empathetic approach to patient interactions. - Ability to work independently and as part of a team. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $22.22 - $37.04 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Case Manager Registered Nurse- Field North of Forth Worth Texas
CVS HealthCVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This flexible, work‑from‑home role requires up to 75% travel for in‑home member visits in the following locations: Justin, Haslet, Keller, Trophy Club, Roanoke, Alliance, Northlake, Southlake, Westlake and Argyle all North of Forth Worth Texas and follows a Monday–Friday, 8:00am–5:00pm CST schedule. The Case Manager delivers high‑quality, member‑centered care by conducting comprehensive in‑home assessments, developing individualized care plans, and coordinating services across physical, behavioral, and social needs for the pediatric demographic (0-21). Using advanced clinical judgment and strong critical‑thinking skills, the Case Manager collaborates with providers, interdisciplinary teams, and member support systems to ensure safe, cost‑effective care and optimal outcomes. Key responsibilities include facilitating access to Long‑Term Services and Supports (LTSS), advocating for members during care transitions, monitoring progress toward care goals, and documenting timely and accurately in the electronic health record. The role requires exceptional assessment, communication, and writing skills, along with the ability to motivate members, address barriers, and support informed decision‑making. Required Qualifications - Active and unrestricted RN license in the state of TX - 2+ years of clinical experience - Must reside in Justin, Haslet, Keller, Trophy Club, Roanoke, Alliance, Northlake, Southlake, Westlake and Argyle all North of Forth Worth Texas - Must possess reliable transportation and be willing and able to travel up to 75% of the time in Justin, Haslet, Keller, Trophy Club, Roanoke, Alliance, Northlake, Southlake, Westlake and Argyle all North of Forth Worth Texas and surrounding counties - Mileage is reimbursed per our company expense reimbursement policy Preferred Qualifications - Case Management and/or home health care experience - Managed care organization (MCO) experience - Pediatric experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Clinical Claims Review Nurse
CVS HealthCVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. • This role requires the nurse to exercise clinical judgment and perform the following duties: • Review and interpret clinical documentation obtained from medical records or systems. • Apply clinical decision-making to utilize appropriate clinical criteria and policies for post-service claims • Coordinate clinical resolutions independently, with clinician/MD support as required • Act as a resource for customer service and claims processing teams • Train new staff and provide cross-training to existing team members • Identify trends and provide feedback to leadership if discrepancies or potential fraudulent activities are identified Remain current with applicable laws, regulations, and internal workflows to ensure full compliance with organizational and state-specific requirements • Required Qualifications • Nursing degree (RN) • A minimum of 2–3 years of professional experience as a licensed Registered Nurse (RN), or equivalent clinical experience • Strong analytical skills to assess medical claims Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $26.01 - $68.55 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.



