LiveData Explained Customer Success Project Manager LiveData | Remote, United States (Eastern Time preferred) | Full-Time About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. Our engineering team treats AI coding assistants as standard development tools, not experiments. We build on a serverless-first AWS architecture to keep systems lean and costs low. The Role We are hiring a Customer Success Project Manager to lead the planning and execution of customer implementations. You will report to the Director of Customer Success and serve as LiveData's primary point of contact for hospital customers throughout their engagement. This is a customer-facing leadership role. You own the project plan, run the meetings, coordinate across internal teams, and make sure each hospital goes live successfully. You also lead customer training and serve as the communication bridge between LiveData and the hospitals we serve. What You Will Do - Develop and lead execution of technical and clinical project plans for hospital customers, from kickoff through go-live and post-launch support - Serve as the face of LiveData for customer engagements, owning communication with hospital stakeholders at all levels - Lead customer meetings, status reviews, and training sessions - Coordinate across Engineering, DevOps, Product, Sales, and clinical teams to keep implementations on track - Identify risks, manage scope, and escalate issues before they affect timelines - Train hospital staff on product use, workflows, and best practices - Track project milestones, maintain documentation, and report progress to internal leadership - Use AI tools (Claude Code and similar) as part of your daily workflow

Job DetailsJob Location: SEATTLE, WA 98109Own end-to-end delivery of 360° device launch campaigns, driving high-impact web and digital experiences from concept through go-live. RUN Studios, and its client partner, a large online retailer headquartered in Seattle, are seeking a Creative Project Manager to join for an approximate 4-month project! We’re looking for an experienced Creative Project Manager to lead end-to-end delivery of 360° product launch campaigns, with a strong focus on web, on-site placements, and digital marketing assets. This role owns the planning, execution, and cross-functional coordination of high-visibility launches across multiple channels, ensuring cohesive storytelling and flawless execution from concept through go-live. The ideal candidate has experience supporting device or consumer product launches and thrives in fast-paced environments where priorities evolve quickly and timelines are tight. As a Creative Project Manager, You Will Own end-to-end project management for 360° product launch campaigns, from intake through final delivery across web, PDPs, email, social, and paid media Build and manage detailed project plans, workbacks, and launch timelines, ensuring alignment across creative, marketing, production, and product teams Partner closely with designers, copywriters, UX, and site merchandising teams to deliver cohesive, on-brand creative across all digital touchpoints Drive development and execution of web assets, including homepage placements, landing pages, and product detail pages, ensuring accuracy and quality at scale Facilitate creative reviews, synthesize feedback from multiple stakeholders, and push work forward while protecting timelines and creative integrity Manage ambiguity in early-stage concepts or shifting requirements, bringing structure and clarity to move projects forward Ensure alignment to brand systems, templates, and launch toolkits across all deliverables Track milestones, dependencies, and risks, proactively identifying blockers and driving resolution Collaborate with cross-functional partners including marketing, product, PR, legal, and production to ensure smooth and timely launches Continuously improve workflows and processes to support high-volume, fast-paced launch cycles As an Applicant, You Bring 5+ years of experience in creative project management, program management, or account management within a creative, agency, or in-house brand environment Proven experience managing 360° campaigns and product launches, ideally within devices, consumer tech, or high-visibility product marketing Strong experience delivering digital and web-based assets, including landing pages, PDPs, and multi-channel campaign toolkits Experience working with cross-functional teams including creative, UX, marketing, product, and production Ability to manage multiple complex projects simultaneously while maintaining attention to detail and quality Strong communication skills with experience presenting updates and driving alignment across stakeholders Experience using data and metrics to inform decisions and improve execution Familiarity with design and collaboration tools such as Figma, Adobe Creative Suite, and project management platforms Ability to navigate ambiguity, prioritize effectively, and operate with a high level of ownership and accountability Additional Position Details Supervisory Responsibilities None. Physical Demands Physical demands of the job, including bending, sitting, lifting and driving. Prolonged periods of sitting at a desk and working on a computer. Work Environment Typical for an office setting or home environment. Remote. Travel None. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or be assigned at any time with or without notice. At RUN Studios we recognize our ultimate success depends on our talented and dedicated workforce. We understand, value, and are grateful for the invaluable contributions made by each employee. Our goal is to provide a comprehensive program of evolving competitive benefits specifically designed to support the needs of our employees and their dependents. Compensation Pay Range: $70.00 - $90.00 (Hourly) The successful candidate’s pay will be based on various factors such as individual qualifications and work location. Benefits: Benefits and perks may vary depending on location and nature of the work, but eligible employees have access to medical, dental, vision, life, and AD&D benefits, health savings and flexible spending accounts, other telehealth and wellness benefits, a minimum of seven paid holidays per year, accrual of at least 6.5 days (Temporary Employment) to at least 15 days (Regular Employment) of paid time off per year, a 401k plan with company match, discretionary bonuses dependent on company, team or individual performance, and referral bonuses for eligible hired referrals. As an equal opportunity employer, RUN Studios is committed to pay equity and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, genetic information, protected veteran status, disability, age, or other legally protected status. Qualifications

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. We are seeking an experienced and detail-oriented Project Manager, OSP Service Assurance for the Night Shift to oversee and manage the end-to-end planning, execution, and delivery of outside plant (OSP) break/fix projects and emergency restoration for our telecommunications infrastructure, supporting network restoration and maintenance 24 hours, seven days a week, 365 days a year. This role involves managing project timelines, budgets, resources, and cross-functional teams to ensure the timely and successful repair of our network. The ideal candidate will have extensive experience in project management within the telecommunications industry, with a focus on OSP projects. Hours: The Project Manager, OSP Service Assurance role works the Night Shift and works Remote in the United States. - (4-day work week) 10 hours shifts: Mon-Fri or variation. (could be off on Tues or Wed) - Thurs is mandatory. Weekend On Call: On Call rotation: (4) staff working the weekend (taking @10 calls for the weekend)/Rotation = every 6 wks. - Sat 7am-Mon 7am - may be adjusted for headcount availability. Weekend Hours are: - 7p - 5a - 10p - 8a Key Responsibilities: - Project Planning and Coordination: Emergency Response Team - Lead and manage the planning and execution of outside plant break/fix from inception to completion. Manage Trouble Ticket Notifications. - Develop detailed project plans, schedules, and budgets for projects as required. - Coordinate with internal teams (engineering, construction, design) and external stakeholders (clients, vendors, contractors) to ensure SLA objectives are met. - Oversee OSP activities, including fiber placement, splicing coordination, make-ready support, restoration, and maintenance. - Ensure work aligns with construction prints, permits, and engineering specifications. - Budget and Resource Management: - Oversee project budgets, ensuring costs are controlled, and projects are delivered on time and within scope. - Establish, monitor, and manage Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as identify and assess areas of opportunity for improved process efficiencies and performance. - Allocate resources effectively to meet project requirements, including manpower, equipment, and materials. Timely update of budget requests, purchase orders, project close outs. - Risk Management: - Identify potential project risks and develop mitigation strategies to avoid delays or budget overruns. - Resolve any issues that arise during the course of the project, including procurement delays, resource shortages, or technical challenges. - Stakeholder Communication: - Maintain clear and continuous communication with all stakeholders, including clients, senior management, project teams, and vendors. - Prepare regular progress reports and updates on project status, addressing any concerns or changes to scope, cost, or schedule. - Manage and maintain customer communications in partnership with the NOC throughout Fiber restoration and maintenance processes - Work jointly with the leadership from the NOC, Construction, Project Management, Engineering, and Change management teams. - Quality Assurance: - Ensure the project is completed in compliance with safety, quality, and regulatory standards. - Conduct regular quality inspections and audits throughout the project to ensure adherence to design specifications and industry best practices. - Contract and Vendor Management: - Manage relationships with contractors, vendors, and subcontractors, ensuring their performance aligns with project requirements and timelines. - Review and manage contracts, change orders, and procurement processes as needed. - Documentation and Compliance: - Ensure that all project-related documentation, including contracts, permits, and reports, is properly maintained and stored. - Ensure compliance with local regulations, permits, and safety standards throughout the project lifecycle. Required Qualifications: - Must have working knowledge of structured cabling and routing. - Must be familiar with: MS Outlook, MS Excel, MS Word, Google Earth. - Proven experience managing large-scale OSP projects, including fiber optic and cable installations. - Ability to manage budgets, timelines, and resources effectively. - Must be able to read and understand construction documents. - Excellent communication and interpersonal skills, with the ability to work with a wide range of stakeholders. - Strong problem-solving skills and the ability to adapt to changing project conditions. - Knowledge of safety regulations, quality control, and construction standards in OSP projects. - Ability to pass MVR check and drive company vehicle in accordance with Fleet Policy. Education & Experience: - High school diploma or equivalent, required. - Bachelor’s degree required in Engineering, Construction Management, Telecommunications, or a related field, preferred, or additional years of experience may be used in lieu of this preference. - Minimum of five (5) years of experience in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience. Physical Requirements: - Ability to visit project sites and walk in construction areas. - Ability to sit at a desk for extended periods. - Ability to handle stress and multiple tasks simultaneously in a fast-paced environment. Estimated base salary range: $77,100 - $90,000 USD/annually The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Clinical Project Manager II – Biomarker Study Management (Sponsor-Dedicated | Remote) Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Clinical Project Manager II – Biomarker Study Management (Sponsor-Dedicated | Remote) We’re hiring a Clinical Project Manager II with a strong background in biomarker study operations to join our sponsor-dedicated team. This fully remote role gives you the opportunity to drive the success of global clinical trials by leading biomarker and bioanalytical strategy from start to finish. You'll be a key player in bringing together cross-functional teams, vendors, and internal stakeholders to ensure biological samples are collected, managed, and analyzed to the highest standards. What You’ll Do: Lead Biomarker Study Operations - Oversee biomarker and bioanalytical activities across Sponsor and Collaborative programs - Serve as the operational point of contact for all biomarker-related processes - Work closely with clinical study teams (Phases 1–4) to integrate biomarker strategies into broader clinical development plans - Plan and manage the collection, tracking, and analysis of biological specimens - Advise study teams on best practices for sample management and logistics Drive Clinical Project Delivery - Lead cross-functional teams through the full clinical trial lifecycle, from start-up to closeout - Ensure studies stay on track with respect to timelines, budget, scope, and quality - Act as the main liaison between the sponsor and study partners - Monitor and manage project financials, ensuring fiscal responsibility - Proactively identify and resolve operational issues and risks Ensure Operational Excellence - Maintain high-quality documentation, including Trial Master File (TMF) accuracy and completeness - Keep study systems and databases current and audit-ready - Prepare project reports and updates for sponsors and internal stakeholders - Plan and facilitate internal and external meetings - Support inspection readiness and regulatory compliance throughout the project Skills and Experience You Bring: - Significant experience managing biomarker studies and external vendors required! - Strong understanding of biomarker and bioanalytical strategies in a clinical trial setting - Proven ability to coordinate complex sample collection and analysis workflows - Expertise in supporting study teams with sample logistics and operational planning - Bachelor's degree in Life Sciences, Medicine, Pharmacy, Nursing, or equivalent combination of education and experience - Experience in a clinical research organization (CRO) or sponsor environment preferred - Familiarity with GCP, ICH guidelines, and global regulatory standards - Strong project management, organizational, and communication skills - Comfortable working independently and embracing new technologies - Willingness to travel up to 25% as needed Why Join Us: - Meaningful Work: Your contributions will directly support critical biomarker research that shapes the future of clinical development and precision medicine. - Global Impact: You'll be working on high-profile studies that span multiple regions, making a real difference in patients’ lives around the world. - Dedicated Team: Join a collaborative, sponsor-dedicated environment where your expertise is trusted, and your voice matters. - Flexibility: Enjoy the freedom of a fully remote role with the support of a structured, responsive team. - Professional Growth: Be part of a company that invests in your career through continued learning, mentorship, and leadership opportunities. - Stability and Vision: Work with a leading global organization known for operational excellence and long-term partnerships in clinical research. If you're passionate about clinical research and want to make a direct impact on advancing biomarker science, we’d love to hear from you. Apply now and be part of a team shaping the future of clinical development. At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.