LiveData

LiveData Explained Product Owner – Federal Health Systems LiveData  |  Remote, United States (Boston Metro Area preferred)  |  Full-Time About LiveData LiveData has spent more than two decades solving the hardest data problem in healthcare: capturing what is actually happening inside a hospital operating room — in real time — and turning that signal into clarity for the clinicians, coordinators, and administrators who run one of the most complex environments in medicine. No other company has done this longer or gone deeper. Today, AI is accelerating both sides of that work — inside our product and engineering teams, and for our clinical users. Our engineering team treats AI coding assistants as standard development tools, not experiments. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. The Role We are hiring a Product Owner to drive development across LiveData’s perioperative product portfolio — including PeriOp Manager, our surgical scheduling and OR management platform used by hospitals and ambulatory surgical centers. This is a broad product role spanning surgical scheduling, staffing, real-time operational workflows, and the analytics that help hospitals measure and improve OR performance, working with LiveData’s Sales, Marketing, Customer Success and Clinical departments. You will spend up to 25% of your time in hospitals — observing perioperative workflows, interviewing clinical and operational staff, and conducting the structured discovery that keeps our products grounded in clinical reality. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for those visits, analyze what you learn, and translate it into user stories and acceptance criteria that engineering can act on. What You Will Do - Own the product backlog across the perioperative portfolio: writing, refining, and prioritizing user stories with clear, testable acceptance criteria - Spend time in hospitals to observe perioperative workflows and interview clinical and operational staff; use the “5 Whys” and other root-cause techniques to surface the problems beneath stated requests - Translate clinical observations into user stories with unambiguous acceptance criteria that engineering can execute without mid-sprint clarification - Use Claude CoWork, Claude Code, and generative AI tools to prepare for hospital visits, analyze findings, and reduce administrative overhead - Own sprint ceremonies — planning, refinement, reviews, and retrospectives — and keep delivery predictable through Definition of Ready and Done enforcement - Collaborate with UX/UI designers to shape interfaces that reflect how perioperative teams actually work - Conduct competitive analysis of surgical scheduling and OR management products and track industry trends in perioperative technology

Role Description We are hiring a Product Owner to drive development across LiveData’s perioperative product portfolio — including PeriOp Manager, our surgical scheduling and OR management platform used by hospitals and ambulatory surgical centers. This is a broad product role spanning surgical scheduling, staffing, real-time operational workflows, and the analytics that help hospitals measure and improve OR performance, working with LiveData’s Sales, Marketing, Customer Success and Clinical departments. You will spend up to 25% of your time in hospitals — observing perioperative workflows, interviewing clinical and operational staff, and conducting the structured discovery that keeps our products grounded in clinical reality. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for those visits, analyze what you learn, and translate it into user stories and acceptance criteria that engineering can act on. What You Will Do - Own the product backlog across the perioperative portfolio: writing, refining, and prioritizing user stories with clear, testable acceptance criteria. - Spend time in hospitals to observe perioperative workflows and interview clinical and operational staff; use the “5 Whys” and other root-cause techniques to surface the problems beneath stated requests. - Translate clinical observations into user stories with unambiguous acceptance criteria that engineering can execute without mid-sprint clarification. - Use Claude CoWork, Claude Code, and generative AI tools to prepare for hospital visits, analyze findings, and reduce administrative overhead. - Own sprint ceremonies — planning, refinement, reviews, and retrospectives — and keep delivery predictable through Definition of Ready and Done enforcement. - Collaborate with UX/UI designers to shape interfaces that reflect how perioperative teams actually work. - Conduct competitive analysis of surgical scheduling and OR management products and track industry trends in perioperative technology. Qualifications - 2+ years as a Product Owner or Product Manager for software products with at least 6 years in healthcare. - Experience working in a hospital with direct understanding of clinical operations and frontline staff pressures. - Proven ability to write user stories with clear, unambiguous acceptance criteria. - Strong user research skills: comfortable conducting interviews, observing workflows, and using structured discovery to identify root problems. - Proficiency with Jira or equivalent agile tools; clear written and verbal communication with both clinical and technical audiences. - Demonstrated daily use of chat generative AI tools (Claude, ChatGPT, Copilot, or equivalent) as part of your product workflow. Requirements - Direct experience as an RN (Registered Nurse) or NP (Nurse Practitioner) working in a hospital OR or perioperative environment. - Familiarity with hospital financial pressures — capitation, value-based contracts, and payer mix — and how OR efficiency and throughput affect the bottom line. - Experience with EHR systems (Epic, MEDITECH, or Oracle Health/Cerner) and their surgical or anesthesia modules. - Familiarity with surgical scheduling, perioperative management, or OR operations software. - Experience with use of agentic generative AI tools, such as Claude CoWork or Claude Code in a product or business workflow. - Certified Scrum Product Owner (CSPO), PSPO, or equivalent agile certification. - Experience at a healthcare technology vendor. - Experience working in a SOC2 organization is a plus. Benefits - Competitive salary commensurate with experience. - Health, dental, and vision insurance. - 401(k). - Paid time off. - Remote work flexibility. - Target base salary is $100K to $125K. Work Location This is a fully remote opportunity. However, you must be able to meet approximately quarterly in the Boston area for all-hands, in-person get-togethers. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. Employment Authorization Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

LiveData Explained Health Systems Software Product Owner - Federal. RN or NP preferred LiveData  |  Remote, United States (Boston Metro Area preferred)  |  Full-Time About LiveData LiveData has spent more than two decades solving the hardest data problem in healthcare: capturing what is actually happening inside a hospital operating room — in real time — and turning that signal into clarity for the clinicians, coordinators, and administrators who run one of the most complex environments in medicine. No other company has done this longer or gone deeper. Today, AI is accelerating both sides of that work — inside our product and engineering teams, and for the clinical users we serve. Our engineering team treats AI coding assistants as standard development tools, not experiments. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. The Role We are hiring a Product Owner to serve as the primary product voice for our largest government customer — a federal health system operating more than 100 hospitals nationwide. This role sits at the intersection of complex enterprise requirements, formal customer governance, and agile delivery. You will translate what a system of this scale needs into clear, prioritized product requirements and ensure LiveData delivers on those commitments with consistency and clinical credibility, working with LiveData’s Sales, Marketing, Customer Success and Clinical departments. You will participate in the customer’s formal governance processes — including the user group and change control board — while building day-to-day working relationships with clinical staff and program offices that surface what the system actually needs. This role involves up to 25% travel to federal medical centers and program offices. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for stakeholder sessions, analyze requirements, and reduce administrative overhead so more of your time stays focused on the customer. What You Will Do - Represent the customer’s needs with clarity and authority inside LiveData — translating multi-facility requirements into user stories with acceptance criteria that engineering can act on without mid-sprint clarification - Participate in the customer’s user group and change control board, ensuring LiveData’s product decisions move through formal approval processes on schedule - Conduct structured discovery with clinical staff, administrators, and IT stakeholders at all levels; use root-cause techniques including the “5 Whys” to surface problems beneath stated requests - Own the product backlog: intake, triage, priority alignment, and dependency tracking across a complex, fast-moving delivery portfolio - Navigate auditability, data quality, and federal compliance requirements, ensuring product decisions reflect those constraints - Drive sprint ceremonies and enforce Definition of Ready and Done at enterprise scale - Build trust with stakeholders across the enterprise — from frontline clinical staff to national program leadership

LiveData Explained Federal Health Systems Software Product Owner - prefer RN/NP w OR or ASC skills LiveData  |  Remote, United States (Boston Metro Area preferred)  |  Full-Time About LiveData LiveData has spent more than two decades solving the hardest data problem in healthcare: capturing what is actually happening inside a hospital operating room — in real time — and turning that signal into clarity for the clinicians, coordinators, and administrators who run one of the most complex environments in medicine. No other company has done this longer or gone deeper. Today, AI is accelerating both sides of that work — inside our product and engineering teams, and for the clinical users we serve. Our engineering team treats AI coding assistants as standard development tools, not experiments. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. The Role We are hiring a Product Owner to serve as the primary product voice for our largest government customer — a federal health system operating more than 100 hospitals nationwide. This role sits at the intersection of complex enterprise requirements, formal customer governance, and agile delivery. You will translate what a system of this scale needs into clear, prioritized product requirements and ensure LiveData delivers on those commitments with consistency and clinical credibility, working with LiveData’s Sales, Marketing, Customer Success and Clinical departments. You will participate in the customer’s formal governance processes — including the user group and change control board — while building day-to-day working relationships with clinical staff and program offices that surface what the system actually needs. This role involves up to 25% travel to federal medical centers and program offices. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for stakeholder sessions, analyze requirements, and reduce administrative overhead so more of your time stays focused on the customer. What You Will Do - Represent the customer’s needs with clarity and authority inside LiveData — translating multi-facility requirements into user stories with acceptance criteria that engineering can act on without mid-sprint clarification - Participate in the customer’s user group and change control board, ensuring LiveData’s product decisions move through formal approval processes on schedule - Conduct structured discovery with clinical staff, administrators, and IT stakeholders at all levels; use root-cause techniques including the “5 Whys” to surface problems beneath stated requests - Own the product backlog: intake, triage, priority alignment, and dependency tracking across a complex, fast-moving delivery portfolio - Navigate auditability, data quality, and federal compliance requirements, ensuring product decisions reflect those constraints - Drive sprint ceremonies and enforce Definition of Ready and Done at enterprise scale - Build trust with stakeholders across the enterprise — from frontline clinical staff to national program leadership

LiveData Explained Product Owner – Federal Health Systems LiveData  |  Remote, United States (Boston Metro Area preferred)  |  Full-Time About LiveData LiveData has spent more than two decades solving the hardest data problem in healthcare: capturing what is actually happening inside a hospital operating room — in real time — and turning that signal into clarity for the clinicians, coordinators, and administrators who run one of the most complex environments in medicine. No other company has done this longer or gone deeper. Today, AI is accelerating both sides of that work — inside our product and engineering teams, and for the clinical users we serve. Our engineering team treats AI coding assistants as standard development tools, not experiments. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. The Role We are hiring a Product Owner to serve as the primary product voice for our largest government customer — a federal health system operating more than 100 hospitals nationwide. This role sits at the intersection of complex enterprise requirements, formal customer governance, and agile delivery. You will translate what a system of this scale needs into clear, prioritized product requirements and ensure LiveData delivers on those commitments with consistency and clinical credibility, working with LiveData’s Sales, Marketing, Customer Success and Clinical departments. You will participate in the customer’s formal governance processes — including the user group and change control board — while building day-to-day working relationships with clinical staff and program offices that surface what the system actually needs. This role involves up to 25% travel to federal medical centers and program offices. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for stakeholder sessions, analyze requirements, and reduce administrative overhead so more of your time stays focused on the customer. What You Will Do - Represent the customer’s needs with clarity and authority inside LiveData — translating multi-facility requirements into user stories with acceptance criteria that engineering can act on without mid-sprint clarification - Participate in the customer’s user group and change control board, ensuring LiveData’s product decisions move through formal approval processes on schedule - Conduct structured discovery with clinical staff, administrators, and IT stakeholders at all levels; use root-cause techniques including the “5 Whys” to surface problems beneath stated requests - Own the product backlog: intake, triage, priority alignment, and dependency tracking across a complex, fast-moving delivery portfolio - Navigate auditability, data quality, and federal compliance requirements, ensuring product decisions reflect those constraints - Drive sprint ceremonies and enforce Definition of Ready and Done at enterprise scale - Build trust with stakeholders across the enterprise — from frontline clinical staff to national program leadership

Role Description We are hiring a Product Owner to serve as the primary product voice for our largest government customer — a federal health system operating more than 100 hospitals nationwide. This role sits at the intersection of complex enterprise requirements, formal customer governance, and agile delivery. You will translate what a system of this scale needs into clear, prioritized product requirements and ensure LiveData delivers on those commitments with consistency and clinical credibility, working with LiveData’s Sales, Marketing, Customer Success, and Clinical departments. You will participate in the customer’s formal governance processes — including the user group and change control board — while building day-to-day working relationships with clinical staff and program offices that surface what the system actually needs. This role involves up to 25% travel to federal medical centers and program offices. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for stakeholder sessions, analyze requirements, and reduce administrative overhead so more of your time stays focused on the customer. What You Will Do - Represent the customer’s needs with clarity and authority inside LiveData — translating multi-facility requirements into user stories with acceptance criteria that engineering can act on without mid-sprint clarification. - Participate in the customer’s user group and change control board, ensuring LiveData’s product decisions move through formal approval processes on schedule. - Conduct structured discovery with clinical staff, administrators, and IT stakeholders at all levels; use root-cause techniques including the “5 Whys” to surface problems beneath stated requests. - Own the product backlog: intake, triage, priority alignment, and dependency tracking across a complex, fast-moving delivery portfolio. - Navigate auditability, data quality, and federal compliance requirements, ensuring product decisions reflect those constraints. - Drive sprint ceremonies and enforce Definition of Ready and Done at enterprise scale. - Build trust with stakeholders across the enterprise — from frontline clinical staff to national program leadership. Qualifications - 2+ years as a Product Owner or Product Manager in a software product environment with at least 6 years in healthcare. - Experience working in a hospital or health system with direct understanding of clinical workflows and frontline staff pressures. - Experience navigating complex, multi-stakeholder enterprise environments and balancing priorities across clinical, operational, and executive audiences. - Proven ability to write user stories with clear acceptance criteria that engineering can execute without mid-sprint clarification. - Proficiency with Jira or equivalent agile tools; clear written and verbal communication in both clinical and government-facing contexts. - Demonstrated daily use of generative AI tools (Claude, ChatGPT, Copilot, or equivalent) as part of your product management workflow. Requirements - Veteran status — firsthand understanding of VA culture and how care is delivered to veterans is a meaningful advantage. - Direct experience working in a hospital operating room or perioperative environment. - Familiarity with VistA (the VA’s EHR) or Oracle Health/Cerner, and healthcare data standards (HL7, FHIR). - Experience with government change control processes or formal customer user governance boards. - Familiarity with federal security and compliance frameworks, including FedRAMP authorization. - Experience with use of agentic generative AI tools, such as Claude CoWork or Claude Code in a product or business workflow. - Certified Scrum Product Owner (CSPO), PSPO, or equivalent agile certification. - Experience at a healthcare technology vendor. - Experience working in a SOC2 organization is a plus. Benefits - Competitive salary commensurate with experience. - Health, dental, and vision insurance. - 401(k). - Paid time off. - Remote work flexibility. - Target base salary is $100K to $125K. Work Location This is a fully remote opportunity. However, you must be able to meet approximately quarterly in the Boston area for all-hands, in-person get-togethers. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. Employment Authorization Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

LiveData Explained RPA Software Engineer LiveData | Remote, United States (Eastern Time preferred) | Full-Time Why LiveData LiveData builds cloud-based surgical software that optimizes utilization of hospital Operating Rooms across the country, while improving patient outcomes. From small private hospitals to Veterans Health Administration facilities nationwide, we've helped manage over two million surgeries. You will be a key part of our small, AI-native dev team that builds inside Claude Code and VS Code. We're looking for engineers like you who already work the same way. Bring your demonstrated AI proficiency, a bias toward shipping, and a desire to build healthcare software that measurably improves patient outcomes. Experience with Claude Code, Cursor, GitHub Copilot, or similar tools is expected. If you can demonstrate that you already use AI to amplify your output dramatically, we want to talk. Healthcare domain knowledge is welcome but not required. If you have the tech chops, what matters most is your drive to build software that has a tangible impact on patient outcomes. If this is the kind of work you want to do, send a resume!! About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. Our engineering team treats AI coding assistants as standard development tools, not experiments. We build on a serverless-first AWS architecture to keep systems lean and costs low while allowing AWS to manage more of the underlying infrastructure and security responsibilities under the Shared Responsibility Model. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. The Role We are looking for an RPA Software Engineer to design and build automation solutions that bridge clinical systems with modern tooling. Our immediate focus is new automation interfaces to Oracle Health/Cerner; you will own the lifecycle from process discovery through implementation, developing automation code with extensive use of modern AI development tools, while collaborating with DevOps on deployment and operational support. This is a hands-on software engineering role, not a drag-and-drop bot builder position. You will write production code in Python and Playwright or UiPath, using modern AI development tools as part of your workflow. You will work directly with clinical stakeholders to understand and automate complex workflows, turning loosely defined processes into reliable automation using sound engineering judgment. What You Will Do - Design, develop, test, and deploy end-to-end automation solutions for EHR systems (MEDITECH, Oracle Health/Cerner, Epic) and adjacent healthcare applications - Build browser-based automations in Python using Playwright or UIPath for workflows requiring web interaction - Create reusable automation components, frameworks, and libraries for scalable delivery - Prepare and maintain process documentation and deployment guides - Collaborate with hospital IT, clinical operations staff, and engineering teammates to identify and prioritize automation opportunities - Work with QA on test strategy and DevOps on deployment for your automations - Conduct feasibility assessments and build business cases for new automation initiatives - Use AI coding assistants (Claude Code and similar tools) as part of your daily development workflow

LiveData Explained RPA Software Engineer LiveData | Remote, United States (Eastern Time preferred) | Full-Time Why LiveData LiveData builds cloud-based surgical software that optimizes utilization of hospital Operating Rooms across the country, while improving patient outcomes. From small private hospitals to Veterans Health Administration facilities nationwide, we've helped manage over two million surgeries. You will be a key part of our small, AI-native dev team that builds inside Claude Code and VS Code. We're looking for engineers like you who already work the same way. Bring your demonstrated AI proficiency, a bias toward shipping, and a desire to build healthcare software that measurably improves patient outcomes. Experience with Claude Code, Cursor, GitHub Copilot, or similar tools is expected. If you can demonstrate that you already use AI to amplify your output dramatically, we want to talk. Healthcare domain knowledge is welcome but not required. If you have the tech chops, what matters most is your drive to build software that has a tangible impact on patient outcomes. If this is the kind of work you want to do, send a resume!! About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. Our engineering team treats AI coding assistants as standard development tools, not experiments. We build on a serverless-first AWS architecture to keep systems lean and costs low while allowing AWS to manage more of the underlying infrastructure and security responsibilities under the Shared Responsibility Model. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. The Role We are looking for an RPA Software Engineer to design and build automation solutions that bridge clinical systems with modern tooling. Our immediate focus is new automation interfaces to Oracle Health/Cerner; you will own the lifecycle from process discovery through implementation, developing automation code with extensive use of modern AI development tools, while collaborating with DevOps on deployment and operational support. This is a hands-on software engineering role, not a drag-and-drop bot builder position. You will write production code in Python and Playwright or UiPath, using modern AI development tools as part of your workflow. You will work directly with clinical stakeholders to understand and automate complex workflows, turning loosely defined processes into reliable automation using sound engineering judgment. What You Will Do - Design, develop, test, and deploy end-to-end automation solutions for EHR systems (MEDITECH, Oracle Health/Cerner, Epic) and adjacent healthcare applications - Build browser-based automations in Python using Playwright or UIPath for workflows requiring web interaction - Create reusable automation components, frameworks, and libraries for scalable delivery - Prepare and maintain process documentation and deployment guides - Collaborate with hospital IT, clinical operations staff, and engineering teammates to identify and prioritize automation opportunities - Work with QA on test strategy and DevOps on deployment for your automations - Conduct feasibility assessments and build business cases for new automation initiatives - Use AI coding assistants (Claude Code and similar tools) as part of your daily development workflow

LiveData Explained Customer Success Technical Manager LiveData | Remote, United States (Eastern Time preferred) | Full-Time About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. Our engineering team treats AI coding assistants as standard development tools, not experiments. We build on a serverless-first AWS architecture to keep systems lean and costs low. The Role We are hiring a Customer Success Technical Manager to own technical issue resolution and product documentation for our hospital customers. You will report to the Director of Customer Success and work alongside a Customer Success Project Manager to deliver a hands-on, responsive customer experience. This is a problem-solving role. When a customer reports an issue, you take it from intake through resolution: understanding the problem, developing a technical fix or workaround, and communicating the outcome. You also write and maintain the documentation that helps customers succeed with our product independently. What You Will Do - Take in reported customer issues, diagnose root causes, develop technical solutions, and communicate results to hospital stakeholders - Proactively track and manage open issues, keeping customers informed on status and timelines - Write and maintain technical documentation, including user guides, troubleshooting references, and release notes - Collaborate with Engineering on defect resolution and with Product on feature requests surfaced through support - Work with DevOps on release planning to understand how updates affect customer environments - Train hospital staff on product features, configurations, and workflows - Use AI tools (Claude Code and similar) as part of your daily workflow

LiveData Explained Customer Success Project Manager LiveData | Remote, United States (Eastern Time preferred) | Full-Time About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. Our engineering team treats AI coding assistants as standard development tools, not experiments. We build on a serverless-first AWS architecture to keep systems lean and costs low. The Role We are hiring a Customer Success Project Manager to lead the planning and execution of customer implementations. You will report to the Director of Customer Success and serve as LiveData's primary point of contact for hospital customers throughout their engagement. This is a customer-facing leadership role. You own the project plan, run the meetings, coordinate across internal teams, and make sure each hospital goes live successfully. You also lead customer training and serve as the communication bridge between LiveData and the hospitals we serve. What You Will Do - Develop and lead execution of technical and clinical project plans for hospital customers, from kickoff through go-live and post-launch support - Serve as the face of LiveData for customer engagements, owning communication with hospital stakeholders at all levels - Lead customer meetings, status reviews, and training sessions - Coordinate across Engineering, DevOps, Product, Sales, and clinical teams to keep implementations on track - Identify risks, manage scope, and escalate issues before they affect timelines - Train hospital staff on product use, workflows, and best practices - Track project milestones, maintain documentation, and report progress to internal leadership - Use AI tools (Claude Code and similar) as part of your daily workflow