• Manage and execute payroll, including reimbursable expenses, reporting, and post-payroll processes • Administer contractor payments, including setup, invoicing, billing, and 1099 processing • Oversee 401(k) administration, including execution and required reporting • Prepare and distribute payroll and finance reports within established timelines • Coordinate internal fund transfers related to client revenue recognition • Communicate finance-related processes to employees and contractors • Manage approval workflows for bills and expenses • Monitor cash balances to ensure timely payment of expenses • Process vendor, contractor, and freelancer payments, including international payments • Troubleshoot vendor billing issues and respond to payment inquiries • Monitor accounts receivable reports • Manage client collections and follow up on outstanding invoices • Communicate with clients to resolve billing and payment issues • Own and manage hiring requests and job setup processes • Post job descriptions and manage listings in the applicant tracking system • Set up and administer role assessments • Conduct initial phone screens using hiring manager–provided criteria • Document interview feedback and manage candidate records • Coordinate and schedule interview rounds • Draft offer letters and manage approval and signature processes • Coordinate equipment provisioning and systems access with IT partners • Distribute onboarding materials and guides • Support first-day onboarding, including systems and administrative setup • Serve as the internal point of contact for IT and cybersecurity partners • Troubleshoot systems, account access, and technology issues • Coordinate IT trainings and security communications • Manage user access across platforms and systems • Administer HR policies, benefits, and employee records through the HR platform • Respond to employee questions related to benefits, policies, and HR processes • Support compliance with internal HR guidelines and documentation • Prepare and manage employee separation documentation • Coordinate system access removal with IT partners • Ensure return of company equipment and completion of required paperwork • Monitor time tracking compliance and follow up as needed • Coordinate onboarding and setup for new vendors and contractors • Draft, update, and manage contractor agreements • Track software contracts, licenses, and renewal dates • Support the Head of Operations with ad hoc operational requests • Distribute NDAs to vendors and external partners as required • Assemble monthly utilization, client profitability and team profitability reports for leadership

• Manage the repository of PS operational content, including offering calculators, SOW templates, SKUs, and packaging. • Execute the PS offer release process, ensuring coordination across Sales, Finance, Legal, and Delivery. • Enforce opportunity data standards and manage approval workflows to ensure efficient SOW redlines and deal triage. • Maintain naming, SKU, and pricing consistency to support repeatability and partner scale. • Administer the internal PS tech stack and ensure governance and output standards are met. • Implement prioritized AI and automation initiatives to increase accuracy and reduce manual effort. • Collaborate with Product and internal tooling teams to operationalize AI use cases within PS workflows. • Maintain the PSA platform, ensuring data accuracy, reporting reliability, and system stability. • Support operations for SFDC, Services CPQ, Trello scoping workflows, and Workrails contract automation. • Monitor data quality, forecasting, utilization, and delivery insights to drive continuous improvement. • Ensure systems consistently support the operational needs of ARR services and partner delivery. • Manage PS Sales Operations processes, including pricing governance, quoting workflows, and partner services coordination. • Update and distribute enablement materials such as offer guides, battle cards, and objection handling frameworks for sellers and partners. • Oversee automated partner workflows to ensure partner-delivered engagements adhere to standardized processes. • Partner with Sales leadership to resolve operational friction and improve the seller experiences • Manage and mentor a team of four analysts across the US and India. • Guide the Deal Desk team to focus on strategic operational impact and efficient sales support. • Foster analyst autonomy in reporting, data management, and daily problem-solving. • Uphold clear standards, operating rhythms, and documentation to ensure team consistency.

• Manage a growing national network of third-party contractors who perform in-home smart water device installations ensuring they meet performance, quality, and customer service standards • Ensure seamless and consistent installation operations with strong standards for speed, quality, and homeowner experience • Expand and onboard new installation partners to improve geographic coverage, reduce costs, and elevate quality • Create and maintain standardized procedures, training, and communications for plumbers and contractors to support efficient operations • Guide and manage continuous improvement initiatives focused on improving installation success rates and reducing time-to-install • Serve as a cross-functional liaison to resolve installer or customer issues promptly and efficiently • Collaborate with sales, marketing, product, and customer experience teams to position installation as a key differentiator in the marketplace • Manage a team of two associates to support installation operations and growth

German Language Tutor, Rosetta Stone (US - PT) Remote IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a German Language Tutor to join our Rosetta Stone Language Tutor Team. We all share a passion for building a world in which everyone can speak, read, and write with confidence. Rosetta Stone's innovative, technology-based language and literacy solutions are used by thousands of schools, businesses, and government organizations—and millions of learners around the world. At Rosetta Stone we are dedicated to helping people change their lives through the power of language and literacy education. Join our passionate, energetic, and international team and add your talents to Who We Are! #LI-DE1 As a language coach, you will facilitate small, engaging, and safe online tutoring sessions that help learners produce speech and socialize in their new language. You will motivate thousands of learners and serve as a bridge to help them communicate thoughts and concepts, and connect cultures in a way that ultimately changes lives. You are self-motivated and take pride in your commitment to our learners and your colleagues. You are a team player and have a desire to be part of a collaborative, high-energy team. You thrive in an adaptable work environment! You understand time management and priorities and can adjust your schedule to accommodate the needs of this role. #LI-REMOTE POSITION OVERVIEW Rosetta Stone Live Tutoring is searching for native speakers of German to facilitate a series of energetic online language classes and provide feedback for beginner to advanced students.  Applicants MUST be comfortable with technology and have access to broadband Internet. This is a fully remote, part-time position in the United States. Candidates must be able to work 10-25 hours weekly. At least 4 hours weekly must take place between 3-6 am Eastern Time. All remaining shifts must take place between 10am-2pm Eastern Time. WHAT YOU'LL BE DOING - Deliver high-quality tutoring sessions in all products offered by Live Coaching - Prepare and adapt sessions to meet the needs of learners  - Provide constructive feedback to learners for areas of improvement WHAT WE'RE LOOKING FOR - Native German speaker  - Proven flexibility in schedule to meet the hours outlined in the above overview - Completion of Bachelor's degree - Teaching and/or tutoring experience preferred (familiarity with Rosetta Stone platforms desired) - Strong proficiency with technology and online platform experience with web conferencing solutions preferred - Exceptional written and verbal communication, ability to teach grammar concepts  - Exceptional presentation skills - Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude - Must be comfortable with technology and have access to broadband Internet from a personal computer (Wired internet connection required) ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: - 1 in 4 students in the United States uses IXL.com - Rosetta Stone provides an immersive learning experience for 25 languages - Wyzant is the nation's largest community of tutors, covering 300+ subjects - Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.