• Serve as the primary point of contact for a portfolio of partner organizations. • Build strong, trust-based relationships with key stakeholders (e.g., program leads, administrators, clinical leaders). • Maintain regular communication and check-ins to ensure engagement and satisfaction. • Lead onboarding for new partners, including kickoff meetings and alignment on goals, timelines, and program offerings. • Ensure a smooth transition from signed agreement to program launch. • Set clear expectations and next steps with each partner. • Monitor participation and engagement across programs. • Proactively identify and address challenges or barriers to participation. • Coordinate with the Program Experience team to ensure high-quality delivery. • Identify opportunities to expand partnerships within organizations (additional groups, trainings, departments). • Introduce relevant GPS offerings based on partner needs. • Support renewal and continued engagement efforts. • Ensure timely completion of required reporting, including MASStrong quarterly reports. • Track and document partner activity, outcomes, and feedback. • Follow up consistently and confidently to ensure deadlines are met. • Maintain accurate and up-to-date records in HubSpot. • Document all interactions, next steps, and partnership status. • Ensure every account has a clear plan and upcoming actions.

• Own and manage the full partnerships pipeline in HubSpot • Lead discovery calls, shape partnership opportunities, and close small-to-mid-sized deals • Oversee the full lifecycle of partner relationships from onboarding through renewal • Hire, train, and manage Partnership Managers over time • Own the structure, usage, and integrity of HubSpot for partnerships and pipeline tracking • Partner with the CMO to align marketing efforts with pipeline needs and target segments.

• Develop strong relationships with customers, supplier partners and other key stakeholders as you execute against a strategy of growth • Foster a strong and lasting relationship with your customers’ Small Business Liaison Officers (SBLO) • Seek out and negotiate new Corporate Purchase Agreements as you drive the expansion of TEVET’s footprint inside a customer base • Foster a strong relationship with Customer Corporate Contract Manager • Create and execute against an annual and 5-year plan that supports TEVET’s growth objective • Maintain a detailed database inside TEVET’s CRM to help the executive team make data driven decisions • Monitor in-bound and outbound customer communications • Ensure quotes and order receipts are completed well within TEVET’s stated expectations • Coordinate customer events with our supplier partners to grow awareness and sales • Works with TEVET’s stakeholders to ensure their customer score cards are meeting or exceeding expectations • Develop strong relationships with OEM’s and distributors such that you are always keeping your pulse on inventory and seeking the best solution for your customers

• Achieving the targeted sales and margin levels for the territory • Maintaining and developing key customer and distributor relationships • Maximizing the performance of the distributor team by providing resources, support and assistance • Customer Relationship Management • Supporting Sector Managers and business in rolling out new business within territory • Keeping abreast of competitor products, pricing and activity • Servicing customers to fulfil contractual requirements through call plans, sales reporting, and customer reviews • Performing planned service checks and preventive maintenance • Growing sales through direct and distributor sales • Implementing the business plan and sales strategy for the territory • Identifying and targeting sales opportunities within existing accounts • Preparing and delivering product presentations that address clients' needs