• Outbound calling to generate interest and schedule qualified meetings for senior sales representatives or clients • Following up on positive email responses to secure meetings while prospects are engaged • Managing client communications during the 9am–5pm EST window with quick response times to inbound leads • Maintaining accurate CRM and dialer records after every interaction • Providing daily activity reports highlighting progress, successes, and challenges • Managing appointment logistics including rescheduling to optimize client calendars • Continuously improving processes using AI tools, proven scripts, and best practices from Expansion Americas

• The Business Development & Education Manager (BDEM) will have a primary focus in business and professional development plans designed to improve agency revenue and profitability. • The BDEM will work as part of a collaborative team to assist with the development and execution of the company’s online and in-person educational initiatives throughout the year and work to ensure that tasks are completed on-time and with a high degree of accuracy. • The BDEM will also take an active role in planning and executing regional and specialty educational events and online educational events for Nexion. • The Business Development & Education Manager reports directly to the Director of Business Development. • Assist in the development and execution of business development programs and regional, specialty, and online events. • Coordinate, prepare, facilitate, and instruct in collaboration with other staff for educational events that may be virtual or presented live as needed. • Support members by managing a group email in-box, answering questions on the community platform and assisting with escalated issues. • Tasks may include phone calls, small-group live webinars, in-person training on the use of tools, supplier partners, technology, marketing, and any other opportunities that may present. • Present and assist in the understanding of member benefits from Internova programs – with a focus on targeted ROI and goals for Nexion and Internova. • Monitor member performance of experienced advisors during and beyond the initial on-boarding period and follow through on a consistent basis. • Facilitates business consultations as part of the Business Success Journeys program. • Evaluates performance against established objectives. • Other duties as assigned.

• assist in the business development and professional development plans designed to improve agency revenue and profitability • work as part of a collaborative team to assist with the development and execution of the company’s online and in-person business coaching initiatives throughout the year and work to ensure that tasks are completed on-time and with a high degree of accuracy • take an active role in the planning and executing of specialty business development educational opportunities online for Nexion Travel Group • report directly to the Director of Business Development • assist in the development and execution of business development programs and regional, specialty, and online events • coordinate, prepare, facilitate, and instruct in collaboration with other staff for educational events that may be virtual, in Irving, TX or across the US • coordinate and execute the NEXstrides Business Coaching and Business Success Journeys programs • track business coaching metrics according to organizational standards • support members by managing a group email in-box, answering questions on the community platform and assisting with escalated issues • monitor member performance during and beyond the initial on-boarding period and follow through on a consistent basis • perform other duties as necessary and/or assigned

Job ID 26-0845 Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. Barracuda MSP is on the cutting edge of data security, delivering an exceptional customer experience for its channel partners. Serving over 2000 partners, and nearly 40,000 small businesses, Barracuda MSP is helping to ensure that no small business goes out of business from data loss. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda: The Channel Business Manager is responsible for developing and maintaining relationships with Barracuda’s key partners, guiding them to position Barracuda’s products and solutions appropriately, setting strategic sales growth goals in collaboration leadership. They implement policies to optimize channel operations and leads initiatives to enhance partner performance and satisfaction. What you’ll be working on: - Build and maintain strong relationships with Barracuda’s strategic partners and industry influencers to identify and develop new business opportunities. - Collaborate with internal stakeholders, including channel leadership, to support strategic goals and ensure alignment with the company’s vision. - Develop and execute go‑to‑market strategies for assigned partners, clearly articulating the value of Barracuda’s platforms and services. - Educate and enable partners on how to position and sell Barracuda products effectively through training, presentations, and ongoing support. - Lead cross‑functional coordination for partner‑focused initiatives that enhance engagement, performance, and satisfaction. - Partner with marketing and sales teams to support the execution of large‑scale campaigns that drive brand awareness and revenue growth. - Identify opportunities for process improvements within the channel ecosystem and contribute recommendations that support innovation and competitiveness. - Provide strategic support to the channel sales team by managing key accounts, developing retention strategies, and ensuring partner success. - Own and actively manage a partner‑led (MSP) pipeline, ensuring strong deal hygiene and accurate forecasting. What you bring to the role: - 5+ years of relevant experience preferred - BA/BS degree; or equivalent work experience - Channel experience required; MSP experience a plus - Customer Success/Partner Success preferred - Cybersecurity or related industry experience strongly preferred - Proficient with corporate productivity and web presentation tools - Salesforce or similar CRM experience is strongly preferred - Partner Relationship Management - Excellent presentation, verbal and written communications skills - Strong listening and presentation skills - Ability to multi-task, prioritize, and manage time effectively What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. - Equity, in the form of non-qualifying options - High-quality health benefits - Retirement Plan with employer match - Career-growth opportunities - Flexible Time Off and Paid Time Off benefits - Volunteer opportunities #LI-Remote