• Modernize and fine-tune our IT systems to ensure they securely and efficiently support autonomous and agentic AI workflows. Build reliable, scalable automation infrastructure that significantly enhances team efficiency and reduces manual work. • Partner with the Director of AI Enablement & IT to operationalize AI initiatives using tools like Claude, ChatGPT, and Zapier. Design intelligent workflows that connect platforms like Google Workspace and Slack, allowing AI agents to trigger real, multi-step actions. • Administer and optimize core IT domains, including Identity Providers and Mobile Device Management. Leverage advanced features like Okta Workflows to streamline identity and access operations. • Deploy across various departments to assist directly with the technical rollout of AI enablement projects. • Manage and streamline our broader SaaS stack, including Google Workspace, Linear, and tens of other applications. • Assist in creating playbooks and training resources to help teams adopt new AI tools seamlessly into their existing workflows.

• Help support our emerging product, Night Shift, an AI research assistant that amplifies the impact of investigators by automating the tedious, repetitive steps involved in working a case. • Work closely with partners in Engineering (Backend, Frontend, and Design) in a fast-paced environment. • Be one of the earliest technical contributors to our system architecture for agentic AI, and will own our AI evaluation framework. • Achieve measurably faster, more accurate leads for every officer and every shift. • Immerse yourself in the current system design and agent/tooling landscape. Understand the core customer use cases and data flows. • Support the team by shipping a few quick wins (e.g., refining tool APIs, prompt engineering, fixing bugs). • Stand up the foundational eval and observability scaffolding (datasets, metrics, KPIs, reporting). • Propose a technical architecture and implementation plan for an agent evaluation framework. • Deliver the MVP evaluation harness to produce initial metrics, enable debugging and perform regression testing. • Take on a system feature that offers demonstrated improvement against your MVP evaluation suite. • Productionize the evaluation and observability platform and make it the source of truth for quality and safety.

• Work on the full drone platform, bringing together payloads, propulsion, connectivity, flight control, and other critical subsystems into a system that performs reliably in the real world. • Partner across mechanical, electrical, embedded, and connectivity teams to validate how the entire aircraft comes together, troubleshoot issues across subsystem boundaries, and improve performance through testing and iteration. • Integrate new payloads, tune flight behavior, and refine system performance.

• Design, implement, and maintain automated systems for employee onboarding, access management, and offboarding that scale globally • Build and maintain RBAC and birthright access policies • Deploy and manage secure device management solutions for our globally distributed team • Utilize infrastructure-as-code to standardize configuration management • Automate routine IT workflows and manage the IT ticketing process • Partner with Security to establish and monitor compliance controls across endpoints • Evaluate and recommend new IT tools and SaaS platforms that improve security, scalability, and employee experience • Create clear documentation and educational resources