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Software Training Consultant – OBGYN

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteMid LevelTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

125 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Software Training Consultant – OBGYN

ModMed

• Train clients on the use of the features and functions of the service. • Establish rapport; gain and maintain credibility with diverse audiences. • Reporting software improvements and enhancements to software engineers. • Help our clients adopt best practices in using our solution to manage their practice. • You must be technically savvy with the ability to easily learn new software. • Managing time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time. • Responsible for training clients on medical software using classroom, remote, on-the-job, and blended training techniques. • Manages the client training schedule and the workflow of the practice and coordinates with project managers and administrators to properly execute the training for all staff. • Collaborate with the Training, Support, and Product departments to address training materials, programs, and client launch practices. • Record details of client feedback through the training process. • Responsible for contributing to the creation of training resource material. • Maintain certification of 80% or higher on all application material and quizzes.

Job Requirements

  • 2+ years experience in software training, implementation, and/or relevant medical practice experience.
  • Previous experience in OBGYN/ Women's Health is highly preferred.
  • Ability to travel 75-90% including weekends.
  • Demonstrates good problem-solving skills and effective decision-making abilities.
  • Possesses excellent written and verbal communication skills.
  • Empathetic communicator with a consultative approach - able to see things from another person’s point of view.
  • Ability to work independently as well as part of the training team.
  • Positive and personable attitude with a customer service focus.
  • A professional, patient, and balanced approach to handling difficult customer situations.
  • Able to establish and maintain effective communication and relationships with customers and teammates.
  • Takes initiative in goal fulfillment and deadlines.
  • Excellent time management and organizational skills.
  • Basic knowledge of Apple products, including Mac, iPad, and iPhone.
  • Ability to easily learn new software.
  • Ability to provide some off-hours training and support, including occasional weekends.
  • Detail-oriented.

Benefits

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
  • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs
  • Company paid Life and Disability benefits
  • Flexible Spending Account
  • Employee Assistance Programs
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
  • Hybrid office-based roles and remote availability for some roles
  • Weekly catered breakfast and lunch
  • Treadmill workstations
  • Zen, and wellness rooms within our BRIC headquarters

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