• Own the operational execution of Commercial onboarding programs, ensuring a seamless and consistent experience for new hires. • Manage onboarding timelines, milestones, and dependencies from pre‑hire planning through training completion. • Oversee learner roster management, including tracking new hire start dates, vacancies, training assignments, and key touchpoints. • Partner with training leaders and regional stakeholders to ensure readiness for onboarding and training delivery. • Ensure accurate tracking of learner progress, completion, and compliance within the Learning Management System (LMS). • Lead planning and execution for multiple onboarding and training initiatives simultaneously, applying structured project management practices. • Serve as a primary point of contact for onboarding and learning operations stakeholders across CL+D and Commercial teams. • Identify and lead opportunities to streamline onboarding and learning operations processes.

• Ensure all projects align with the strategic direction of the account. • Supervise staff work activities including troubleshooting. • SME on the account Senior Leadership for all training strategy. • Proven ability to manage performance, influence, and delegate direct hires. • Proven recruiting and retention of talent. • Ensures projects meet budget and timeline. • Maintains budget for training across all training expenses. • Ensures all training requests are fully approved based on standard approvals to stakeholders. • Owns Training KPIs for the account. • Benchmarks with industry to bring Innovation to the account. • Holds training roundtable with peers to learn and be inspired. • Manages all training program return on investment to show success of innovation.

• Develop and implement the learning strategy for the factory, using training methodologies and tools that promote acquisition of technical and behavioral knowledge, reinforce the company strategy, and respect the audience-specific characteristics. • Develop and implement knowledge and skills programs, ensuring employees acquire the technical, behavioral and operational mastery necessary for safe and effective performance of their roles. • Ensure employee training in the use of tools and systems, and ensure completion of mandatory trainings required by regulatory standards and essential for the role. • Design and deliver training (in-person and online), and facilitate learning groups according to needs identified with the areas, to ensure knowledge leveling across teams and shifts. • Conduct assessments and identify development needs with factory areas through frequent alignments and monitoring of their operational processes. • Analyze requests with a critical (technical and strategic) perspective, prioritizing actions that strengthen performance, safety, productivity and adherence to company standards. • Collaborate with area subject-matter experts on selecting and contracting consultants and external vendors for trainings applied to the factory environment, validating content, methodologies and formats to ensure coherence with internal guidelines and effectiveness in knowledge dissemination. • Record and monitor performance indicators for the trainings developed, and prepare action plans in partnership with interfacing areas whenever improvement opportunities are identified that impact safety, quality, productivity or process adherence. • Monitor market trends and innovations related to training, incorporating best practices and models into factory training to ensure continuous updates and prepare employees for job challenges. • Communicate area and institutional policies and standards to managers and service areas, ensuring understanding, adherence and compliance with the standards and development programs managed by Talent Development. • Plan, organize and conduct technical onboarding training for new factory and logistics center employees, delivered in-person on a weekly basis at our Embu das Artes facility, ensuring they acquire the knowledge necessary to operate safely, productively and aligned with Libbs' quality, culture and processes.

Role Description It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. - Facilitate classes with a professional, approachable, supportive energy. - Manage learner conduct to promote comfort, support, engagement, and successful learning. - Work closely and collaboratively with instructional designers, subject matter experts, and key stakeholders to ensure training translates to employee success. - Ensure learning objectives are achieved via class sessions as appropriate. - Deliver instructional materials to meet learner needs including varying backgrounds, learning styles, special needs and technology issues when needed. - Foster the development of critical thinking. - Be attentive to adoption/retention of content by learners and adjust delivery to accommodate. - Provide ongoing educational support to learners at any time including after training. - Assist with content creation and enhancements as requested from L&D team leads. - Assist L&D team with bulletins, SOPs, and LMS needs of learner etc. as needed. - May be asked to become a subject matter expert for a specific function or to be cross-trained. - May be asked to support projects not related to California. - Mentor teammates in understanding our materials, processes and facilitation techniques. - Assist with facilitation feedback and content review of some learning materials. - Execute comprehensive training programs designed to develop CA Market Capture (account management) and CA Information & Assistance teams’ skills and competencies. - Execute comprehensive training programs designed to improve onboarding effectiveness and speed to productivity for new hires. - Partner with regional leadership to ensure training initiatives align with market-specific strategies, driving measurable growth and success. Qualifications - BA / BS in Education, Business, or related field preferred. Substantial professional experience in a related field may be considered in lieu of a formal degree. - 5+ years’ experience in sales training/enablement, including analysis and development of custom sales programs. - 5+ years’ experience facilitating training events including virtually. - 3+ years’ experience creating training materials and aids; Articulate, Camtasia preferred. - 3+ years’ experience partnering with SMEs on learning related projects. - 1+ year experience in a supervisory, coach or mentor role. - Excellent attention to detail and written communication skills required. Requirements - Understanding of adult learning principles and learner accessibility challenges. - Experience partnering with operations leaders to provide solutions to learning concerns. - Experience partnering with Instructional Designers to enhance materials and provide learner-based evidence and feedback for curriculum development needs. - Highly organized with attention to detail and the ability to work under varying, often strict deadlines and effectively prioritize workload. - Demonstrates an intense curiosity and commitment to constantly learn along with an affinity to workforce diversity. - Facilitation experience – both VILT & ILT – combined with professional and technical skills. - Experience with Learning Management Systems and authoring tools (Articulate, Camtasia). - Advanced Microsoft Office Suites 365, Zoom, and other office/class tools. - High Emotional Intelligence, professional composure and collaborative spirit. - Knowledge of commonly used training concepts (ADDIE, SAM, Design Thinking). - Strong verbal and written communications skills. Effectively communicates with colleagues, program participants and other stakeholders. - Experience leading, mentoring or coaching others. Benefits - $90,000- $110,000 annual salary. Company Description Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!