Role Description We are seeking a Portfolio Manager to join the PMO team in our Product organization, with focus on driving cross-functional planning and operating model practices for Backblaze. - Coordinate delivery portfolio planning, tracking and reporting practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery. - Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes. - Facilitate quarterly planning meetings with cross-functional teams, and support the teams with project and epics creation, prioritization and work intake process. - Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership. - Ensure strong lines of communication and regular updates to stakeholders. - In partnership with Program Managers, participate in implementation of continuous process improvement initiatives within Cloud Operations department. Qualifications - 3+ years of Program, Portfolio and Process Management experience. - A combination of strong technical background and leadership qualities. - Experience working with cross-functional teams in a fast paced environment. - Comfortable with operating in high uncertainty environments, ability to synthesize data from multiple sources and teams into a structured program roadmap. - Excellent analytical and problem solving skills. - Ability to manage by influence, identify underlying issues, solve problems and conflicts. - Strong verbal, written communication skills. - Experience with Atlassian & Google product suites a plus. - Highly detailed-oriented and exceptional organizational and follow-through skills a must. - Must work US hours EST or PST. - Fluent in English. Benefits - Encouragement to apply even if you don't meet every requirement. - Focus on learning, developing, and growing as key parts of our culture. - Commitment to diversity, equity, and inclusion in the workplace. - Equal Opportunity Employer.

Role Description We are seeking a dedicated and motivated Call Center Representative to join our dynamic client team. In this role, you will be the first point of contact for their clients, providing exceptional customer service and support in the financial services sector. You will assist customers with their inquiries related to loans, financial products, and services while ensuring a positive experience. - Respond to incoming calls and inquiries from customers regarding loan applications, processing, and financial services. - Provide accurate information about loan origination and processing procedures. - Utilize financial software to assist clients with their requests efficiently. - Perform basic math calculations to help customers understand loan terms and payment options. - Maintain detailed records of customer interactions and transactions using 10 key typing skills. - Collaborate with loan officers and other team members to resolve customer issues promptly. - Follow up on outstanding inquiries to ensure customer satisfaction. - Stay updated on financial products and services offered by the company. Qualifications - Previous experience in a call center environment is preferred but not required. - Strong basic math skills to assist customers effectively. - Excellent communication skills, both verbal and written. - Ability to multitask and manage time effectively in a fast-paced environment. - A high school diploma or equivalent is required; further education in finance or related fields is an advantage. - Fully bilingual (English & Spanish). - Availability: Monday-Sunday 12:00am-5:00am, 12:00am-8am, 4am-8am and 7pm-12pm. Job Type - Part-time Work Location - Remote

• Structure and analyze data related to insurance products (life, health, auto, property, among others). • Build and maintain management dashboards and reports (Power BI, Tableau, Qlik, Looker). • Support Product, Finance and Claims areas by translating requests into strategic analyses. • Monitor business KPIs: loss ratio, retention, LTV, churn, sales performance and profitability. • Ensure the quality and governance of the data used in reports. • Participate in digital transformation and data-driven innovation projects in insurance. • Track KPIs such as adoption, average ticket size, margin by channel and repurchase cycle. • Interface with Sales, IT, Reverse Logistics, Finance and recommerce partners. • Support the design and modeling of promotional campaigns that incentivize trade-ins of used products. • Create management dashboards and analytical reports to support decision-making.

Job ID 27-0055 Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions and managed services that are easy to buy, deploy, and use. Hundreds of thousands of IT professionals and managed service providers worldwide trust Barracuda to protect and support them. We believe a diverse workforce adds to our collective value and strength, and Barracuda Networks is proud to be an Equal Opportunity Employer. Position Summary The Channel Operations Analyst – Business Planning supports the end-to-end business planning motion for Global Channel & Alliances (GCA). This role sits at the intersection of fiscal planning, partner business planning, and executive cadence, helping translate strategy into a cohesive operating plan. Business Planning in this role is not limited to the annual fiscal plan—it also includes Quarterly Business Reviews (QBRs) and the integration of partner-level business plans into a single, rolling view of Channel performance and outlook. The ideal candidate is a strategy minded analyst who can synthesize data, build narratives, and support senior leaders with structured insights. What you’ll be working on - Support development and maintenance of the GCA fiscal plan, including annual planning, in year updates, and executive level rollups. - Help prepare Quarterly Business Reviews (QBRs) by consolidating performance, pipeline, and outlook data into clear, decision-ready materials. - Collect, normalize, and integrate partner business planning inputs (e.g., top partners, routes to market, growth initiatives) into the broader Channel plan. - Partner with Channel leadership, Finance, and Sales Operations to align partner plans, coverage models, and financial targets. - Build structured analyses and models to support scenario planning, gap-to-plan analysis, and prioritization decisions. - Develop executive-ready presentations that tell a clear story across performance, trends, risks, and opportunities. - Act as a connective layer across Channel Ops, Strategy, and Finance to ensure consistency of assumptions and metrics. What you bring to the role - 2–4+ years of experience in Business Planning, Sales Operations, Strategy, Finance, or Consulting style analytical roles. - Strong analytical skills with the ability to move from data → insight → narrative. - Comfort working with ambiguity and evolving inputs, typical of planning and strategy-adjacent roles. - Ability to synthesize complex partner and channel data into clear, executive-level summaries. - Proficiency in Excel and PowerPoint; experience with Salesforce and BI tools is a plus. - Strong communication skills and confidence working with senior stakeholders. Nice to have - Background in SaaS, cybersecurity, or subscription based businesses. What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest. - Equity, in the form of non-qualified options - High-quality health benefits - Retirement Plan with employer match - Career-growth opportunities - Flexible Time Off and Paid Time Off benefits The anticipated on target earning (OTE) range for this role is $105,000.00 to $135,000.00. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws. At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience. #LI-Remote