At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 19 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz. The Role: Reporting into our corporate Fulfillment Technology team, this position will work on further developing solutions for our strategic warehouse management system (The Körber /HighJump-ONE Platform.) This position is preferred to be seated in one of our primary fulfillment locations: Aurora, CO | Bolingbrook, IL | Newark, NJ | Newnan, GA| Irving, TX| Swedesboro, NJ | Phoenix, AZ. Alternatively, candidates can be remote-based in an eligible HelloFresh working state, but with an expectation of some travel to Brand fulfillment centers across the country as needed (< 10 %) You will… - Participate in the design and analysis of new WMS integration/feature function/ reporting requirements from business partner organizations (operations, procurement, quality, automation engineering and data analytics) - Develop solution architecture that meets functional, performance and user experience requirements for both the core WMS, as well as any associated integrations - Collaborate with leadership to define the product development roadmap, prioritize development sprints, and formulate the overall release strategy, including documenting and delivering materials for software change control. - Partner with the Fulfillment Technology WMS Services and Support team to manage and execute approved code rollouts, including technical configuration, promotion, and assistance with related defect management. - Act as the WMS team's representative in cross-functional initiatives (involving operations, automation, procurement, etc.) and collaborate with the WMS support team to triage and resolve escalated software issues and defect tickets. - Assist department leadership with ad-hoc special projects and contribute to the growth of the team by managing and mentoring fellow department members when designated. You have… - 4+ years of Koerber/ HighJump design and development experience with Advantage Architect, Advantage Link, Webwise Page Editor - 4+ years of professional experience implementing or supporting a tier-one Warehouse Management System (WMS) within RF-based distribution, manufacturing, or e-commerce fulfillment environments. - High proficiency in SQL: complex queries, stored procedures, functions and database objects - Direct experience building and/or supporting HighJump integrations with external host or MHE applications - Demonstrated experience driving dashboards and reporting solutions using SSRS and a strong working knowledge of SQL Server. Experience with label design software like Bartender and familiarity with Windows OS administration are considered a plus. - An undergraduate degree (or equivalent experience) in Supply Chain Management, Computer Science, MIS, or Engineering, with a Master's degree being preferred. - Industry experience in food or cold chain logistics is a plus. You are reliable and flexible to accommodate occasional work across various shifts to collaborate with internal leadership, and you are willing to travel to various facilities to support projects and platform rollouts. You’ll get… - Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role - Generous PTO, including sabbatical, and parental leave of up to 16 weeks - Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment - Tuition reimbursement for continuing education - Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_) - Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+ - Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. New York Pay Range $180,000—$220,000 USD

• Analyze, develop, and migrate COBOL and JCL source code • Ensure reliability of a general ledger system • Collaborate with a high-performing team to document technical solutions • Support nightly batch cycles and participate in on-call rotation

• Identify, track, manage, and report on assigned tasks and work items across multiple projects • Coordinate cross‑functional efforts related to features, game content, events, testing, localization, publishing initiatives, product extensions, and user engagement • Review development schedules and roadmaps, providing informed feedback and recommendations • Collaborate closely with internal and external partners to resolve blockers and maintain progress toward development and release milestones • Communicate clear, regular status updates on critical work items to stakeholders at multiple levels • Actively improve and unblock workflows by leveraging existing tools or implementing new processes as needed • Produce clear, readable reports and dashboards for a wide range of audiences, from individual contributors to leadership • Organize and lead meetings effectively, ensuring action items are documented, tracked, and followed through • Provide flexible support to other producers and project managers as project needs evolve

• Build and lead a high-performing Core Platform Engineering team that: • Rapidly improves scalability, reliability, and observability of the core backend platform • Establishes systematic load testing, regression detection, and performance benchmarking practices • Drives measurable reductions in latency, error rates, and infrastructure cost per transaction • Leverages modern tooling, including AI-assisted analysis, to accelerate bottleneck identification and remediation • Partners closely with application engineering and Cloud Operations to ensure platform stability under real-world production load • Own and drive the performance, scalability, and reliability roadmap for the backend platform in close partnership with the CTO and engineering leaders • Prioritize performance and stability investments while balancing near-term delivery commitments. • Establish practical performance engineering practices, including load testing, benchmarking, and regression detection. • Proactively identify and eliminate performance bottlenecks to ensure fast, responsive user experiences at scale. • Design and execute realistic production-scale load testing scenarios that mirror customer behavior. • Establish performance regression gates in CI/CD pipelines. • Drive systematic root-cause analysis of production performance incidents. • Quantify and publish performance baselines and improvement targets. • Establish performance baselines and drive measurable improvements in throughput, latency, and resource efficiency. • Drive excellence in relational database architecture across MySQL and PostgreSQL environments in AWS (RDS/Aurora). • Lead database optimization strategies, indexing improvements, and schema evolution practices. • Partner with Cloud Operations to align infrastructure and data-layer scaling strategies. • Improve transactional integrity, concurrency handling, and data reliability at scale. • Lead query optimization initiatives based on real production workload analysis. • Identify and resolve lock contention, connection pool saturation, and concurrency bottlenecks. • Partner with Cloud Operations to right-size database infrastructure based on performance data. • Strengthen metrics instrumentation, structured logging and tracing across backend services. • Partner with SRE and Cloud Operations to enhance diagnostic capabilities and operational transparency. • Define measurable performance and reliability KPIs. • Ensure comprehensive instrumentation across critical backend paths. • Correlate load testing results with runtime metrics and tracing data. • Improve mean time to detect (MTTD) and mean time to resolve (MTTR) for performance incidents. • Engage directly in cross-team architectural design reviews, complex system decisions, and strategic refactoring initiatives. • Provide technical mentorship and elevate backend engineering standards. • Balance strategic direction-setting with practical, hands-on execution where needed. • Serve as a senior escalation point for complex backend performance or architectural challenges. • Clarify backend platform ownership boundaries in partnership with Product Engineering and Cloud Operations. • Recruit and develop a team of strong backend, database, and platform engineers. • Set clear expectations for engineering rigor, delivery accountability, and code quality. • Foster a culture of accountability, speed, craftsmanship, and continuous improvement. • Partner effectively with Product Engineering and Cloud Operations to ensure cohesive platform evolution. • Build a strong team capable of independently owning critical platform domains. • Influence engineering standards and platform practices across multiple application teams through collaboration and technical leadership.