• Own and execute the organization’s technology strategy in alignment with Alpha’s mission • Serve as the senior leader for all technology platforms, systems, and integrations • Provide strategic oversight for Salesforce as a key organizational platform • Ensure reliability, security, and performance of Microsoft 365 ecosystem • Partner with Donor Development, Finance, Impact, Marketing, and Ministry to ensure data is accurate, trusted, and usable

What We Do At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. Who We Are People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. Overview of the Role - We're seeking an experienced and driven CPG professional to lead its account team over Associated Wholesale Grocers members. The Director of Sales - AWG is responsible for leading a small sales team as well as a small support staff for all C.A. Fortune clients. In this role, you will lead ongoing strategic planning and assist client-facing colleagues in their efforts to grow client business in the Central Region. In this position, the Director owns top to top communication with key leadership team members across both internal and external stake holders. They must have a strong ability to establish and maintain relationships, problem solve issues, and find creative solutions for unique obstacles that come along day to day. The Director also represents the region in any client business reviews and new client acquisition. - Fully remote but must be local to Kansas City to be available for in-person meetings at AWG HQ - Salary range $110,000 - $120,000 based on experience, qualifications and skills - Travel requirement: 25% - i.e. industry trade shows, client national sales meetings, and /or any other events - At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is! What You’ll do at C.A. Fortune - Lead the C.A. Fortune sales team across micro and macro level processes - Lead strategic planning discussions with C.A. Fortune clients in relation to their go to market plans in Associated Wholesale Grocers divisions - Provide experience-based insights into the best possible approach to driving the overall strategy for both current and new accounts - Oversee annual goals by client and develop quarterly goals and plans to achieve those objectives - Develop relationships with not only the C.A. Fortune account management team, but also C.A. Sales leadership team, cross-pillar leadership, and key client leaders - Provide key retailer updates for all C.A. Fortune clients - Assist in driving warehouse strategies with the team to grow a strong base business with continued momentum for all clients What You Should Bring to the Table - Extentsive experience working with Associated Wholesale Grocers (AWG), including buyer relationships - 10+ years of CPG Industry Experience in Sales, Marketing, or similar functions - Team leading/people management experience - Syndicated data comprehension i.e. Nielsen, SPINS, Cirana (IRI) - Microsoft Office Suite & Outlook proficiency - Effective communicator and ability to establish rapport quickly - Ability to develop and meet goals, manage revenue forecasts and trade spend requirements, along with other client specific KPIs - Account experience with one or more of the following: Houchen’s, Cosentino’s, Homeland, Coborn’s, Harp’s, B&R Perks - PTO and Sick days - 11 paid company holidays per year - 1 Floating holiday - 2 paid volunteer days per year - Bonus eligible - 3 months fully paid parental leave (regardless of gender) - Medical, dental, and vision - Paid company life insurance - 401k with company match - Summer hours (half day Fridays from Memorial Day thru Labor Day) - Bonus eligible Come As You Are C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

Role Description CORA Loyalty is seeking a highly experienced Senior Account Director to lead a portfolio of major strategic accounts across Canada, while also supporting selective global growth opportunities through partner, reseller, and channel relationships. This is a senior commercial and client leadership role for someone who can own executive relationships, shape account strategy, drive retention and expansion, and help elevate the maturity of the wider account management function. The post is not a pure hunting role and it is not a delivery co-ordination role dressed up with a bigger title. It is a true strategic account leadership brief with meaningful commercial accountability. The successful candidate will be comfortable leading complex multinational accounts, navigating senior stakeholders, working across a matrixed organisation, and bringing together commercial, delivery, product, support, and operational teams to produce measurable client outcomes. Key Responsibilities - Own and grow a portfolio of strategic accounts in Canada, including some of CORA Loyalty’s most important and complex client relationships. - Act as the senior commercial and strategic lead for named accounts, building trusted relationships with executive sponsors and key stakeholders across marketing, digital, loyalty, operations, finance, procurement, and partner teams. - Develop and lead robust account plans covering client objectives, programme performance, stakeholder mapping, renewal strategy, risk management, expansion opportunities, and executive engagement. - Drive strong retention, renewal, and expansion performance across the portfolio, with clear accountability for commercial outcomes and long-term account value. - Lead quarterly business reviews, executive reviews, governance forums, and strategic planning sessions with clients, ensuring CORA Loyalty is positioned as a trusted adviser rather than a reactive supplier. - Partner closely with delivery, product, analytics, support, finance, and leadership teams to ensure commitments are met, issues are resolved quickly, and growth opportunities are pursued with discipline. - Identify and convert cross-sell and upsell opportunities across the CORA Loyalty portfolio, aligning solutions to client priorities and business cases. - Dedicate roughly 20% of role focus to business development activity, centred on partner-sourced growth, reseller relationships, strategic introductions, selective new logo pursuits, and market development activity. - Help shape how CORA Loyalty works with global partners, resellers, agencies, distributors, and strategic alliances, particularly where those relationships can unlock growth beyond Canada. - Support commercial negotiations, renewal discussions, proposal development, scope shaping, and contract strategy in conjunction with leadership and relevant functional teams. - Serve as a senior escalation point for strategic accounts, balancing client advocacy with commercial rigour and delivery realism. - Support and potentially lead members of the account management team in Canada, acting as a coach, mentor, and operating leader as the function grows. - Raise the standard of account management discipline across the business through stronger planning, forecasting, stakeholder management, governance cadence, and commercial visibility. - Represent the voice of the customer internally, helping influence product direction, service improvement, and go-to-market thinking. What Success Looks Like - Strategic accounts are well-led, well-governed, and supported by clear retention, renewal, and expansion plans. - CORA Loyalty has strong executive relationships across key Canadian accounts, with broader and deeper stakeholder coverage. - Commercial risk is visible early, renewals are managed proactively, and expansion opportunities are pursued with discipline. - Partner and reseller relationships contribute meaningful pipeline and selected wins, without distracting from the core account leadership mandate. - The Canadian account management function becomes more structured, commercially sharper, and more scalable over time. - Clients increasingly view CORA Loyalty as a strategic growth partner with strong delivery credibility. Qualifications - 10 to 15+ years of experience in strategic account management, client leadership, enterprise sales, customer success, consulting, or related commercial roles within loyalty, SaaS, MarTech, payments, commerce, incentives, or adjacent technology-enabled services. - Significant experience leading large, complex, multi-stakeholder accounts, ideally including multinational or multi-region clients. - Strong track record of retaining, growing, and deepening enterprise client relationships, including renewals, upsell, cross-sell, and strategic account development. - Experience engaging credibly with senior client stakeholders, including C-suite and executive-level sponsors. - Demonstrated ability to lead account strategy while co-ordinating delivery, product, support, analytics, and commercial teams in a matrixed environment. - Experience working with complex commercial structures, including MSAs, SOWs, renewals, pricing discussions, procurement processes, and contract negotiations. - Exposure to partner, reseller, channel, or alliance-based growth models, with the judgement to know when those motions create value and when they merely create noise. - Strong leadership instincts, with experience coaching, mentoring, or managing account managers or adjacent client-facing teams. - High commercial acumen, strong written and verbal communication, and the executive presence to lead critical conversations internally and externally. - Ability to operate with autonomy, structure ambiguity, and maintain clear priorities across a demanding portfolio. - Strong command of CRM, pipeline discipline, forecasting, and account reporting. Preferred Experience - Experience in loyalty, rewards, engagement, channel incentives, or customer marketing. - Experience working with clients in financial services, retail, travel, hospitality, telecoms, or other complex consumer-facing sectors. - Experience in a platform-plus-services environment, where client value depends on both technology and ongoing strategic support. - Experience in a Toronto-based or broader Canadian market role. - French language capability would be an advantage, but is not essential. Personal Attributes - Commercially sharp, but not reckless. - Strategic in outlook, but willing to get into the detail. - Calm under pressure, with sound judgement in difficult client situations. - Credible with executives, delivery teams, and sales leaders alike. - Naturally collaborative, but comfortable taking ownership and making decisions. - Ambitious enough to build, not merely maintain. Business Unit Carlson Marketing Solutions - Canada Scheduled Weekly Hours 37.5 Number of Openings Available 1 Worker Type Regular Company Description Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Role Description Own and accelerate the Grocery Online channel across our priority retail partners - delivering today's number while shaping the partnerships, priorities and bold strategic shifts that will define tomorrow's growth. Key Responsibilities: - Set the strategic direction for Grocery Online and translate it into action - Define the priorities that will grow Grocery Online over the short, medium and longer term - Align priorities and influence senior stakeholders across the Tesco, Grocery & Discounter and DCOM organisations to drive coherent strategy. - Own delivery of the Grocery Online number - Be accountable for NSV, share, shape performance across Tesco, Sainsbury’s, Asda, Morrisons, Waitrose and Discounters - Lead the Grocery Online customer agenda externally - Act as the senior point of contact for Grocery Online with key customers - Lead joint business planning conversations, shape retailer online strategy, and serve as the escalation point. - Lead the Incubator Program across Grocery Online, own the customer-facing agenda, partnering with retailers to test new concepts and opportunities through strategic test-and-learn programmes - Lead the Retail Media transition and Connected Commerce agenda across Grocery - Be accountable for the transition of Retail Media into Publicis (our media agency partner) in a way that protects delivery, creates clarity and supports effective ways of working. - Lead the Connected Commerce agenda from a Grocery Online lens— ensuring that commerce, media and category plans are increasingly joined up across the Grocery organisation and that opportunities are converted into practical execution. - Build stronger Digital Commerce leadership and accountability across Grocery - Ensure DCOM is represented in the right customer, category and business decisions - Build greater ownership beyond the DCOM team so that online growth is increasingly delivered through shared accountability across account management, category and the wider commercial organisation. Qualifications - Proven track record of owning and delivering a P&L across major retail partners - Proven leadership in DCOM, connected commerce, retail media or category - Strategic thinking with an executional edge, able to set a clear direction for the channel, and maintain a relentless focus on delivery without losing sight of the longer-term picture. - Exceptional stakeholder and influencing skills, comfortable navigating a complex matrix and bringing together senior leaders across sales, category, media and retail partner organisations around a shared agenda. - A change leadership mindset, experienced in leading teams and organisations through significant transitions (whether structural, capability-led or ways of working)