• Fehlersuche und Behebung von SPS-, Antriebs- und Roboterproblemen vor Ort • SPS (SIEMENS, Allen Bradley) und robotische Systeme in Betrieb nehmen, integrieren und modifizieren • Diagnosen durchführen und die Systemleistung optimieren • Roboteranlagen an Kundenstandorten für reibungslose Abläufe warten • Mit Teams in den USA und Deutschland zusammenarbeiten, um die Systemzuverlässigkeit zu gewährleisten • Vor-Ort- und technische Unterstützung aus der Ferne bieten und Kundenanfragen bearbeiten • Kunden in der Systemfunktionalität und Fehlersuche schulen und unterstützen

• Build multi-channel (email, push, in-app, SMS) campaigns and journeys in Salesforce Marketing Cloud. • Collaborate with marketing managers, campaign developers and cross-functional partners to bring customer experience journeys to life by being hands on with all facets of campaign production including, but not limited to HTML, AmpScripts, dynamic templates, journeys, automations, segmentation, A/B testing etc. • Follow a CRM production schedule to ensure that campaign launch timelines are being met. • Perform quality assurance on every campaign to ensure that campaigns are executed error free and that the user experience is optimal. • Follow campaign intake process, gather requirements, design solutions and tackle challenges collaboratively with stakeholders for seamless execution of campaigns. • Ensure that data required for CRM campaigns are available within our platforms. • Troubleshoot and perform root cause analysis for issues with campaigns or audience/segmentation used in campaigns. • Run campaign experiments designed to impact key metrics. • Assist in user training and actively promote team’s user adoption of Salesforce Marketing Cloud. • Develop technical expertise in all of our campaign and CRM related tools through daily usage and ongoing training. • Stay up to date with the rapidly changing Salesforce ecosystem.

• Deliver process automations to drive successful adoption and increase consumption of UiPath products (in onsite and remote client engagements). • Design, develop, test, deploy and document automation workflows and create reusable components. • Implement and configure programs, scripts and objects that are efficient, well structured, maintainable, and easy to understand. • Analyze and understand business processes to suggest process improvements and develop RPA solutions around them. • Gather project requirements for and supporting integration with partner products. • Support existing automations/processes and implementing change requirements as part of a structured change control process. • Create and document test procedures and scenarios for the pre-UAT phases. • Problem-solve issues that arise in day to day running of robotic processes and provide timely responses and solutions as required. • Work closely with the product team to suggest improvements of core functionalities and adding external technologies to the UiPath ecosystem.

• Design, build, and maintain infrastructure using **Terraform & Azure DevOps** [Ansible as Secondary objective] • Develop reusable modules for multi-environment deployments (dev, test, production) • Automate provisioning of Virtual machines (VMware / Hyper-V), Networking components (VLANs, firewalls, load balancers), Storage systems, Cloud resources (Azure/AWS if applicable) • Develop and maintain **Ansible playbooks and Terraform Plans, Azure pipelines and roles** • Automate OS provisioning and hardening, Application deployments, Patch management, Configuration drift remediation • Integrate Ansible/Terraform with CI/CD pipelines • Integrate automation workflows with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins) • Build automated pipelines for infrastructure deployment and validation • Implement version control and change tracking for all automation artifacts • Support and automate Virtualization platforms (VMware ESXi / Hyper-V), Windows Server and/or Linux systems, Networking (routing, switching, firewall policies) • Work closely with infrastructure and security teams to ensure compliance • Automate monitoring deployment and alerting configurations • Improve system reliability through automation and self-healing scripts • Troubleshoot automation failures and infrastructure issues • Implement secure configurations aligned with NIST, ISO 27001, or similar frameworks • Automate security baselines and compliance checks • Manage secrets securely (e.g., Vault, Key Vault) • Develop and maintain Automation standards, SOPs and runbooks • Ensure all automation is Version-controlled, Documented and Auditable