• Travel weekly to customer sites within the assigned territory • Perform factory-level installation, repair, retrofits, upgrades, calibration, and preventive maintenance on mechanical, electromechanical, hydraulic, and pneumatic equipment • Provide professional customer support via onsite visits, phone, email, and written correspondence • Promote preventive maintenance contracts, calibration services, spare parts, consumables, and equipment sales • Maintain accurate and timely service documentation, customer records, and visit reports • Manage and maintain appropriate spare parts inventory within the service vehicle

• Lead the design, implementation, and deployment of CyberArk PAM solutions aligned with client requirements and industry best practices • Develop and maintain PAM strategy and roadmap, including vendor assessments and capability evaluations of PAM technologies • Conduct PAM architecture assessments and system audits to ensure alignment with industry guidelines, compliance requirements, and management-approved standards • Establish and manage a continual service improvement plan focused on operational, process, and resource efficiency • Identify and evaluate complex business and technology risks, internal controls that mitigate those risks, and opportunities for improvement • Create and enforce strategies for secrets management, privileged account management, and session monitoring • Partner with core PAM stakeholders to implement evolving processes and solutions • Collaborate with business and technical partners to identify and scope PAM opportunities, quantify costs, and outline ROI, risks, and constraints • Interpret and apply corporate security standards and baselines; develop and maintain cybersecurity policies • Provide training and technical guidance to security operations teams, application owners, and IT staff • Manage and mitigate risks associated with privileged accounts by enforcing least privilege principles • Communicate technical and functional aspects of PAM solutions effectively to diverse, globally distributed teams • Identify opportunities to improve engagement profitability

• Provide technical services and guidance for Process Safety improvement activities globally • Conduct process safety assessments and evaluations to OSHA and PSM standards • Develop technical reports and communicate with clients in a timely manner • Propose practical risk-reducing tactics and assist clients in interpreting technical information

• Executes Static IQ, Dynamic IQ, and OQ test steps • Assist in protocol execution for IQ/OQ/PQ testing activities. • Collect and organize validation evidence, logs, and test data. • Support installation phase activities and documentation updates. • Participate in deviation investigations and follow-up actions. • Learn and apply departmental standards and validation best practices